We contacted Reliance Home Comfort about one year ago for an estimate on a new furnace, AC and humidifier. Frank Torchia came to our newly renovated home to talk about the different packages that were being offered. He went through the specs and performance capacities of each item and worked with us to come up with units that were suitable for our home. In addition to his exceptional knowledge of the products he sells, Frank worked out an excellent price for us!
About a week ago, I emailed Frank to ask him how we could order a new AC cover, as the one originally provided was damaged due to some minor construction. Frank told us he'd take care of it, ordered a new one for us and told us it was complimentary!
It's great to know that Home Reliance and Frank Torchia's exemplary service was not just about "getting the sale", but about building true customer satisfaction.
Would recommend Home Reliance to anyone...and if you get Frank Torchia as your Home Comfort Advisor...you've lucked out!!