ok be forewarned.... when you purchase a furnace and air through reliance.. this is what their 100% satisfaction guarantee means..not what the sales person tells you that the units will pay for themselves in savings
.( it does count if you save a total of 13 kw an average a year.. which works out to be about 15 bucks (hydro)... this variable also doesn't allow for consideration u have one less person living in the home... this is the savings of a brand new high efficiency furnace and air conditioning unit only) oh don't let me forget the average variable yearly temperature difference to be -1.5 degrees... that's why i haven't saved.))
lets get to gas.... the furnace is gas,used 11.82 units more then previous year.. however reviewing my bills it is seen that i used 37.27 more units of water..the reliance guy explained to me that's why my gas consumption is up they say because i used more water.. however my water consumption was higher in the summer for watering lawn and garden or dumping and refilling of hot tub. and husband filling pool rather then ordering the water truck, would be nice on water bill if they showed your hot water usage..lol.. the hose doesn't use hot water or any gas consumption... brand new water heater as well, let me add by reliance.. the fact they take my water usage into account is irrealevant... they have no idea if it was hot water resulting in increased gas usage or cold.. but it works as an excuse because i as a consumer cant provide proof
so in a nutshell i used about 15 dollars more of kw hydro, but saved almost 5 bucks because it was on low time.. this was a result of my choices not the brand new furnace or air. installation... and 37.27 extra units of water.. this is he reason why i haven't seen signifigant savings as promised by the sales professional that came to our home and chose an appropriate units to replace our old ones... by installing at new furnace and air conditioning unit that at present payment installments to date have cost $2625.00
now the 100% satisfaction guarantee part they call back today.. if i am not satisfied they will remove the units free of charge.... ok but what is your company replacing it with you removed the units i had before..(oh ya that was free of charge as well0. and i get.....
That's not our problem... if your not satisfied we will remove it.....
lmfao are you kidding me
so if you make the decision to replace your units on a promise to lower your monthly bills and save so you can better afford to put food on your table.. do not choose Reliance. the service i received installing was great.. however when a year later on reviewing differences it had made was zip... cost more and i have financing fee i am stuck with.. but they can remove and leave me with nothing... customer service and follow up sucks sales guy got his commission and reliance has me backed into a corner for payments that are not making a difference
