Centra Windows & Install Pros (Calgary)

Rating: 4.9 out of 5

Centra Windows & Install Pros (Calgary) reviews (423)

  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 5 out of 5
    Review left on 22 Dec 2024

    Patio door replacement

    I had my old patio sliding door replaced. Delivery was delayed by several weeks but the work done by Perry and Jordan was superb (10 out of 10). Very professional.

    Answer from pro:

    Thanks for the review! We apologize for the delay you experienced, but we're very glad you enjoyed your service overall and will pass your feedback on to the team.

    Reply created 27 Dec 2024
  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 2 out of 5
    Review left on 17 Oct 2024

    Reposne time

    People are nice, but response from service department staff on window repairs for products they originally installed is next to impossible. The company is more focused on sales and new windows not repairs.

    Answer from pro:

    Thank you for sharing your experience with us. We're sorry to hear that you had difficulty reaching our service department, and we completely understand how frustrating that can be. We value both new installations and supporting our customers with any service or repair needs, and we'll be passing your feedback on to the service department. Please send details regarding your concern to info@centra.ca so we can assist you directly with your window repair. We will work to address the issues you've raised to ensure a smoother process in the future for every Centra customer.

    Reply created 18 Oct 2024
  • Review from Allard Losier
    Rating: 5 out of 5
    Review left on 8 Jul 2024

    new windows and doors

    I had all the windows and doors replaced in our house. During the quote, Jakob listened to my concerns and made some great suggestions for our doors and windows. The installers, Mike & Constantine, did a great job. It was a lot of work and they obviously knew what they were doing. Mike was great at answering my questions and concerns. Mike even colour matched the stucco fills that needed to be done around some windows, really appreciated that. The last door was installed later with a different crew. I didn't get that person's name, Vlad was the leader but another worker installed the door. He adjusted the door frame so that my Phantom screen would fit. When I later installed the screen it fit perfectly, no gaps, really appreciate the precision. I would go to Centra again.

    Answer from pro:

    Hey Allard, thank you for your review! We're glad to hear that our team listened to your concerns, made great suggestions, and provided excellent service throughout the installation process. It's wonderful that you appreciated the precision and care taken with your doors and windows, including the color matching and adjustments for your Phantom screen. If you recommend us to any of your friends or family and they become Centra customers, be sure to collect your $200 referral bonus!

    Reply created 9 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2024

    Whole Home Window Replacement

    After reviewing three quotes, we decided on Centra for our whole home window replacement and they did not disappoint. We had a total of 30 windows replaced which was quite an upheaval and disruption to daily life. I'll admit that communication started off a little rocky, but everything got on track and the end results are fantastic. The crew did an amazing job (and of note we received a vote of "wow" from the window covering professionals as they said they don't often see such precise workmanship and trueness to measurements with the window installation). I unfortunately fell sick and did not get a chance to thank the crew on the last day of install - so thanks Vlad and team, we appreciate the hard work and amazing job! I am happy with our decision and wouldn't hesitate to recommend Centra if you need new windows.

    Answer from pro:

    Hey Jane, thank you for your review! We're glad to hear that you are happy with the results of your whole home window replacement, despite the initial communication hiccup. It's wonderful to know that our crew's precise workmanship impressed even the window covering professionals. We appreciate your recommendation and kind words. If you recommend us to any of your friends or family and they become Centra customers, be sure to collect your $200 referral bonus!

    Reply created 17 Jun 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2024

    Window replacement

    I recently had 5 new windows installed on my home. I'm very happy with the quality of the windows and the wonderful service. Davis and Matt did an awesome job installing the windows and cleaning up after the job was done.

    Answer from pro:

    Hey HC, thank you for your review! We're delighted to hear you're happy with your new windows and the excellent service from Davis and Matt. If you recommend us to your friends or family and they become Centra customers, don't forget to claim your $200 referral bonus!

    Reply created 21 May 2024
  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 5 out of 5
    Review left on 23 Apr 2024

    4 large window installation

    Thanks to Perry and Konstantine for the great installation of 4 large upper and lower level windows. Very happy with the window quality and installation to include the dismantling of some vintage Rolco exterior shutters. Will continue to use Centra/Supreme for the next project in the queue.

    Answer from pro:

    Hey there, thank you for your review! We're glad to hear that Perry and Konstantine did a great job with the installation of your new windows and the careful handling of your vintage shutters. It’s wonderful to know you're satisfied with the quality and service. We look forward to your next project with us. Also, if you recommend any friends or family who become Centra customers based on your recommendation, don't forget that you can earn a $200 referral bonus. Thanks again for choosing us!

    Reply created 29 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2024

    Window replacement

    Extremely happy with the product and the installation. The team of Vlad and Constantine did an exceptional job on installation and cleanup. We had great service two years ago and they didnt disappoint when we had them replace 11 more windows this time. Would highly recommend Centra.

    Answer from pro:

    Hey Wes, thank you for your review and for choosing us again for your window replacement needs! We're delighted to hear that Vlad and Constantine delivered exceptional service and left everything clean. It's great to know that you were satisfied with our work not once, but twice! We truly appreciate your recommendation of Centra. Remember, if you refer any friends or family who decide to go with Centra, you can claim a $200 referral bonus. Thanks again for your trust and support!

    Reply created 12 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2024

    Patio Door replacement

    Right from the start everyone has been great. Punctual, great service and the installers Perry/Ryan were wonderful. Showed up on time, did a fantastic job, left the job site clean. No complaints at all. Will recommend to friend and family.

    Answer from pro:

    We're glad to hear about your positive experience with our team and the excellent work by Perry and Ryan! Thank you for taking the time to share your feedback and for considering us for recommendations to your friends and family. Don't forget, if anyone you refer becomes a Centra customer, a $200 referral bonus is waiting for you to claim!

    Reply created 26 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Feb 2024

    Door installation

    Good job. Yurie and Konstantin were very professional, conscientious and efficient. I love my new door. Thanks!

    Answer from pro:

    Thank you for the great review! We're delighted to hear that Yurie and Konstantin delivered professional, conscientious, and efficient service. Don't forget, if friends or family become Centra customers through your recommendation, you are eligible to claim your $200 referral bonus.

    Reply created 16 Feb 2024
  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 5 out of 5
    Review left on 27 Jan 2024

    Hard workers and did a great job and

    Urie and Konstantin: hard workers, amazing work, thank you very much! the doors are exactly what I wanted

    Answer from pro:

    Thanks for mentioning Urie and Konstantin! Don't forget to claim your $200 referral reward by referring friends or family members who become Centra customers!

    Reply created 2 Feb 2024