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Centra Windows & Install Pros (Calgary)

Rating: 4.9 out of 5

Centra Windows & Install Pros (Calgary) reviews (423)

  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 27 May 2021

    Great Install Team, dealing with leaking issues weeks later

    UPDATE: We have had substantial leaking in one of our new windows when it rains. These windows are a few weeks old. We have also noticed gaps and holes in the caulking in areas around most of the windows between the window frame and stucco. Service was already sent to repair the caulking, but we are still seeing gaps, including above our leaking window. Service is booked again (6 days after leaking began) to only look at the one window (we have been told that is all they’ll have time for). We are hoping to have our caulking issues promptly resolved and faulty caulking replaced, not just continually patched. Hoping to have our faith in Supreme Windows renewed. Supreme Windows was a great experience from beginning to end. Tom was wonderful to work with making sure we would be getting exactly what we wanted, and making sure we understood the process. Our install team - Dimitri, Christel, Ian & Jay were fantastic at answering any questions, solving issues as they arose (that stemmed from oddities and problems with our house) and doing an impeccable job. This crew really went above and beyond in many ways and our windows look better than we could have imagined - inside and outside. I can't say enough great things about this crew. We also had the pleasure of meeting service Tech Chris due to a finishing door trim piece that arrived after our window install. Chris was knowledgeable, checked over all our windows and screens, and made sure all questions were answered.

    Answer from pro:

    Hello Lindsay, Thanks for taking the time and giving us such an excellent Review! We really appreciate your support of local Calgary business, especially during these difficult times. Thank you very much !! Regards, Supreme Windows

    Reply created 27 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2021

    Saved our thousands of dollars and helped us out

    After five companies told us our windows couldn't be fixed, we called Les at Supreme Windows for a replacement quote. He walked in and told us immediately, they could be fixed for less than $50. He told us exactly what we needed, to call Michael to get the parts and showed us how to fix them ourselves. We were amazed by his integrity and honesty. We got the parts and Michael showed us again how to fix them. Within an hour, we had fixed windows that had been annoying us for years and saved thousands of dollars replacing windows that were still good. I am so impressed with their integrity and willingness to help us this way. This is the kind of business I will refer and use any time I need doors or windows in the future.

    Answer from pro:

    Hello LJ Thanks for taking the time for second Review and giving us such an excellent Review! We really appreciate your support of local Calgary business, especially during these difficult times. Thank you very much !! Regards, Supreme Windows

    Reply created 5 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2021

    full window and door replacement

    we are just finishing up with a full house window replacement, and entrance doors. Karl was our sales agent, he was very knowledgeable and spoke to you like a human. He made sure we picked everything we needed, and didn't go with anything we didn't need. Even suggested to switch window type in our office to a cheaper better option, which ended up working better and saved us a bit. He advise on color selections for outside trims. Now the windows came in a month earlier than projected, and the crew well, outstanding. Even one window did come in the wrong size it was fixed and installed within a week. it was put as a priority. I would recommend Supreme windows, over other suppliers. We got 3 quotes and the service we received in the quote process was far in front of the other 2 companies .

    Answer from pro:

    Hello Tigger73, Thanks for taking the time and giving us such an excellent Review! We really appreciate your support of local Calgary business, especially during these difficult times. Thank you very much !! Regards, Supreme Windows

    Reply created 5 May 2021
  • Review from Derek Dubs
    Rating: 5 out of 5
    Review left on 9 Apr 2021

    Above and beyond, a Supreme experience

    We had our front entry door and garage door replaced by Supreme. They were fantastic to deal with in the showroom, helping us pick our new doors. They were ordered and arrived quicker than expected but installed when we were ready. Dave and Freddy installed the doors in a timely fashion and made sure to make sure they cleaned as they went. Everything was better than expected. Their talk to each other was kind and respectful as they figured things out. I would highly recommend them.

    Answer from pro:

    Hello Derek, Thanks for taking the time and giving us such an excellent Review! We really appreciate your support of local Calgary business, especially during these difficult times. Thank you very much !! Regards, Supreme Windows

    Reply created 12 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2021

    Great new door and windows

    These windows are so warm and quiet. We have been replacing windows in our house as we can, and just had Supreme in to do 6 windows and the door with sidelites. The installers are clean and fast. The old windows would collect condensation in cold weather but standing beside the Supreme replacements they are very warm. You instantly notice how much quieter the room is, it is shocking the difference. This is our third order and we will continue to use Supreme for replacements in future.

    Answer from pro:

    Hello MH Thanks for taking the time and giving us such an excellent Review! We really appreciate your support of local Calgary business, especially during these difficult times. Thank you very much !! Regards, Supreme Windows

    Reply created 5 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2021

    More Windows!

    We have had Supreme windows replace virtually all our windows over the past 10 years. They have always done excellent work on time and budget. They are quite committed to keeping their customers happy and we experienced this once again this week when we had another round of windows replaced. There was a small issue on the day of install with some casing but that was resolved the very next day in about 15 minutes. Thank you supreme, and thank you again Karl Bergen for your care and attention. Supreme will always have our business. Brian

    Answer from pro:

    Hello Brian, Thanks for taking the time and giving us such an excellent Review! We really appreciate your support of local Calgary business, especially during these difficult times. Thank you very much! Regards, Supreme Windows

    Reply created 12 Mar 2021
  • Review from Craig Bedard
    Rating: 5 out of 5
    Review left on 16 Feb 2021

    Quality doors and attention to details

    We ordered three fiberglass doors with a fir grain. I will have two of them painted and one gel stained. They came in the factory earlier than planned. The installation crew showed up and took pride in their work. They paid attention to the smallest details. They cleaned up while they worked and kept a safe distance from each other while working. They even showed me various features about the doors that will help me with maintenance over the years. Their advice was solid. Their experience showed in the workmanship and professionalism. They represented Supreme very well. I'd hire them again and buy doors again if I had to. Great job Supreme!

    Answer from pro:

    Hello Craig Thanks for taking the time and giving us such an excellent Review! We really appreciate your support of local Calgary business, especially during these difficult times. Thank you very much !! Regards, Supreme Windows

    Reply created 24 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2021

    Love the Windows and service. I would give them a 9.5 but system won't let me

    Les was the best Salesman, Gave the best quote and after some research we went with them. Installation team was fast and very friendly. Had a couple little problems with two windows and supreme took care of them with out any hassle. What more does a customer want. Great product at a competitive price and if problem dealt with fast. I would recommend them to anybody.

    Answer from pro:

    Hello Wayne, Thanks for taking the time and giving us such an excellent Review! We really appreciate your support of local Calgary business, especially during these difficult times. Thank you very much !! Regards, Supreme Windows

    Reply created 9 Feb 2021
  • Review from Robson King
    Rating: 5 out of 5
    Review left on 6 Feb 2021

    Window replacement in 40 year old home

    I bought windows from supreme 3 times over the last 2 years, because I wanted to try out a few of them before committing to getting them all done. Triple pane with e-coating The new windows work great. I have no problems with humidity in the winter and the coatings make a huge differences with heat transfer from the sun in the summer. The sales people were courteous and accommodating of any question or change we wanted to make. The installers were great. Kept a clean worksite and always wore a mask while inside my house. They also answered any question I had and fixed any problems I noticed without complaint You can find cheaper windows, but you get what you pay for.

    Answer from pro:

    Hello Robson Thanks for taking the time and giving us such an excellent Review! We really appreciate your support of local Calgary business, especially during these difficult times. Thank you very much !! Regards, Supreme Windows

    Reply created 8 Feb 2021
  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 5 out of 5
    Review left on 14 Jan 2021

    Window and door replacements

    I had all home doors and windows. Sales consultant, office staff and installation teams were professional, thorough and reliable. Finished products look fantastic. Delivered as promised. Could not believe the speed with which the installation was completed. Thank you.

    Answer from pro:

    Hello, Thanks for taking the time and giving us such an excellent Review! We really appreciate your support of local Calgary business, especially during these difficult times. Thank you very much !! Regards, Supreme Windows

    Reply created 15 Jan 2021
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