AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from Shane
    Rating: 5 out of 5
    Review left on 5 Jul 2022

    Birds nesting in roof/soffit

    After occasionally hearing loud chirping noises through the ceiling/outer wall of our home for some weeks and writing it off every time I finally saw what was going on. A family of birds had moved into a small sheltered ledge that wasn't visible from the ground under our roof soffit but I could see them flying in and out. I couldn't believe there was enough room for a nest up there as we have no attic but that's what was happening. A bit of quick searching for a suitable service that humanely handles wildlife (including importantly birds) I came to the logical conclusion that Gates Wildlife Control was the right company for the job. I called on a Sunday afternoon and left a message describing my situation and was contacted a short while later to setup the appointment the following day. Joel, the technician who came out to do the work was very friendly and was able to carefully remove the nest (no eggs/chicks at that point - they'd left already) and seal up the area that they had used for shelter. He also proactively identified and sealed up some other areas of concern around the roof and soffits which I appreciated. Everything was handled quickly and professionally and I am very happy with the service. If I ever have another wildlife problem I know who to call.

    Answer from pro:

    Hi Shane, wow thank you so much for taking the time to write such a great review about your experience with my company and with Joel. I appreciate you writing how 'Everything was handled quickly and professionally' and that you are very happy with the service. If you should ever need us again, we will be here! Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 3 Aug 2022
  • Review from Lucy
    Rating: 5 out of 5
    Review left on 29 Jun 2022

    Wildlife removal

    Called Gates Wildlife for a raccoon living under a section of our house and a possible squirrel in the attic. Nick was the technician on site and was very efficient in covering all areas from the roof to the ground. He answered all questions we had. The same evening we saw the raccoon come back and get her little ones out to find a new home. Nick came back the next day to seal off the area so no other animals could get in. We would highly recommend Gates. Excellent work from start to end. Thank you!!

    Answer from pro:

    Hi Lucy, thank you so much for writing how Nick solved your wildlife problem. I am so glad to hear his work was excellent from start to end. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 3 Aug 2022
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 29 Jun 2022

    Got the raccoons out & kept them out

    Great to deal with and did a perfect job. There were raccoons in my garage, now they are out and can't get back in.

    Answer from pro:

    Hello, thank you so much for choosing to hire us to solve your raccoon intrusion. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 3 Aug 2022
  • Review from Geoff Nielson
    Rating: 5 out of 5
    Review left on 29 Jun 2022

    Raccoon Removal and Deck Sealing

    The service was more expensive than I was hoping but was done very well and the customer service was excellent. I would work with them again!

    Answer from pro:

    Hello Geoff, thank you so much for writing how the work was done very well and that our customer service was excellent. It means a lot to hear that from our customers. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 3 Aug 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2022

    Skunk under concrete slab of detached garage

    Gates Wildlife Control is the ONLY humane company recommended to me by the Toronto Wildlife Centre which rehabilitates injured wildlife. I found the associates in the office at Gates Wildlife Control to be courteous and helpful answering my questions over the phone and with follow-ups by e-mail as well, including informing me of the name of the person who would be doing the work. My detached single car garage sits on a concrete slab and this spring I noticed 2 holes dug under the concrete slab. My garage is very close to the property line with gardens on 2 sides of my property and a garden on the opposite side of my neighbours. When Justin arrived he examined both holes or entrance/exit to the burrow. Justin took a bit of fur at the entrance and identified it as the fur of a skunk. Unfortunately my neighbour did not want their garden disturbed so I did not have the work done. Wire barrier must be installed around all 3 sides after the skunk and her young are evacuated. If my neighbour changes his mind I will get the work done.

    Answer from pro:

    Hi Steph, I am so thankful that you took the time to write such an amazing review about my company. I appreciate you writing about how we were "courteous and helpful answering my questions over the phone and with follow-ups by e-mail as well, including informing me of the name of the person who would be doing the work." It means a lot to hear feedback from someone who didn't have the work done yet. If your neighbour decides to go ahead with the work, we will be here to help! Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 8 years in a row (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 17 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2022

    Above and beyond

    So many thank yous for the fantastic service today. Seriously, above and beyond! Thorough investigation, enormous amount of birds nest material removed from 3rd floor vent, with a humane plan in place in case babies were found, extra attention to details like noting where squirrels had been in a different time, repair of trim on that issue too, and a million extra kindnesses, from the dryer vent fin to the local coffee shop reco in our new hood. This dude is the best- great at his job, and just a really fine human with a customer service attitude. were so very thankful for everything this morning. 

    Answer from pro:

    Hello, wow! Thank you so much for saying our service was above and beyond. It truly means a lot hearing that from a customer. I appreciate that you took the time to write about your experience with us. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 8 years in a row (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 17 Jun 2022
  • Review from Carol Bain
    Rating: 5 out of 5
    Review left on 5 May 2022

    Wildlife Control - Removing a raccoon family from house!

    We had a raccoon family - mom & 4 babies, in the bottom of an old furnace chimney. Joel from Gates came & inspected not only where the family was, but all around our roof to identify places they might get in again when removed from the chimney. Then they very carefully removed the babies & set them outside so the mom could be reunited & remove her family to a safer spot. Afterwards, Joel sealed up the chimney, repaired 2 other holes in the roof, and repaired the bottom of the chimney where they removed the babies. Great job!

    Answer from pro:

    Hello Carol, thank you so much for writing about your experience with my company. I am so glad Joel was able to promptly and humanely remove the raccoon family from your chimney. I appreciate it the great review. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 8 years in a row (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 6 May 2022
  • Review from Glenn Carmen
    Rating: 5 out of 5
    Review left on 29 Apr 2022

    Wildlife chimney removal

    AAAGates Wildlife Removal is an exceptional company. They were very responsive noting the fact that a live squirrel was stuck in our fireplace chimney. Jake, the technician was outstanding, professional, knowledgeable and very personable! He was respectful of our home and certainly cares for wildlife, it was a pleasure having him in our home. I cant say enough about this company, I highly recommend AAAGates , they are simply the best!

    Answer from pro:

    Hello Glen Carmen, wow! Thank you for calling us an "exceptional company." I really appreciate that you took the time to write such an awesome review about your experience with us. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 6 May 2022
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 24 Apr 2022

    Polite, Humane and Know their stuff

    Last year they dealt with the squirrel problem, and this year they fixed the raccoon issue. Hopefully no more critters find ways to get in to the attic!

    Answer from pro:

    Hello, thank you so much for taking the time to write this great review. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 6 May 2022
  • Review from Nick Presta
    Rating: 5 out of 5
    Review left on 19 Apr 2022

    Easy, Professional, and Satisfied

    I initially called Gates Wildlife due to hearing scratching noises coming from our roof/attic. Upon arrival, Brad and Cassandra got to work and identified that it was actually a bird that had made it into our attic. They removed the bird promptly and ensured that there weren't any signs of other animals. Scheduling was easy, there was a confirmation call and email a couple of days before, and the crew showed up right on time. Once the service call was done, payment was easy (via credit card) and I received an invoice and payment confirmation within a few minutes. It was my first time using Gates Wildlife and would definitely use them again. Thank you! (I cross-posted this review on Google for visibility)

    Answer from pro:

    Hi Nick, thank you so much for taking the time to write such a great review about my company and service. It was pleasure helping you remove the birds in your attic. I appreciate how you so perfectly described the process of booking an appointment with my company. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 6 May 2022
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