AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from Daniel Stevens
    Rating: 5 out of 5
    Review left on 9 Mar 2020

    pieces of roofing on patio; remove any varmints from attic; repair roof

    AS it turns out I had a good size raccoon (possibly pregnant) nesting in my attic. She had chewed a large hole through the roofing and literally thrown away the metal she encountered. That was on my patio. They checked the attic with infra-red and then by both going into the attic. Raccoon found but refused to leave. As they were preparing the roof with a trap, the raccoon left. No trap required. Fixed the hole and roof. extra wide wire screening to prevent her trying to get back in by chewing nearby. 1 year work warranty. Very polite; efficient. Cost included tax. Good job and avoided a family of baby raccoons.

    Answer from pro:

    Hi Daniel, I love how you described your raccoon problem from beginning to end. Most reviews only explain the end result. It was truly our pleasure to assist you with your raccoon eviction. It is customers like you that make our job more than just enjoyable. As far as customers go, you get a 10 star review from us! Thanks again! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 9 Mar 2020
  • Review from Jeff
    Rating: 5 out of 5
    Review left on 29 Feb 2020

    remove squirrels from space above porch

    Joel came Feb 26 to remove squirrels from the space above our porch. He immediately figured out how they had got in and installed a one way door to let them out but not in. A couple of days later, after the noise above the porch had stopped, Joel came back, as he had promised to do, removed the one way door, and sealed the damaged wall. Joel explained clearly what he was doing and how the critters would not be harmed by the process. He was exceptionally pleasant and clearly has much affection for animals. A totally positive, indeed uplifting, experience!

    Answer from pro:

    Hi Jeff, Wow! This is an amazing review. Describing the service received by my company as "totally positive, indeed uplifting, experience!" has made my day, week and month. We strive to make every customers experience with us a positive one and your review is proof that we accomplished just that. Thank you so much for complimenting Joel on a job well done. I will definitely be reading your review at our next staff meeting. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 2 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Feb 2020

    AAA Gates Wildlife Control

    I've used AAA Gates for 25 years or more and have never, not once, been disappointed. In normal circumstances they show up on time and I've reached the stage where I no longer ask for a price as they have always been reasonable with their pricing. This particular situation occurred the weekend prior to them offering Saturday or Sunday service, but, their technician agreed to come to help us and the varmint was allowed to exit peacefully by the installation of a one way trap installed where he entered. All is back to normal and I have no hesitation in recommending this company for all your needs.

    Answer from pro:

    Hi Brian, I cannot thank you enough for your loyalty and the trust in my company you have shown over all these years. I really appreciate you mentioning that you "not once, been disappointed." Our staff have been trained to treat every customer exactly the way they would want to be treated. Your review is a testimonial of this. Thank you for your excellent review, you made my week! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 28 Feb 2020
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 27 Feb 2020

    Squirrel removal

    We had squirrels in our roof and called Gates Wildlife Control. Jake came out, evaluated the situation, informed us how he would proceed and went about his business. He put a one-way door at the opening, returned three days later to evaluate how many squirrels had left, and came back three days later again to remove the one-way door and seal the entrance. What a lovely and professional young man. Thank you Jake!

    Answer from pro:

    Hello, you described the step by step process of our services perfectly in your review! I really appreciate that you took the time to do so. Thank you for complimenting my company and Jake! Regards, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 28 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Feb 2020

    Raccoon removal from attic

    A raccoon had made a hole in our roof to gain entrance to a sheltered place. We were made aware of it by the noise he made while removing shingles and roof planks. Blake, the technician from Gates Animal Control, very kindly and professionally explained the situation and had pictures supporting it. He also explained the process he will follow to solve the problem. After a couple of visits to confirm that the raccoon was gone, he completed the work and, so far, we had no further problems.

    Answer from pro:

    Hello Midra, thank you for taking the time to write a review about my company and for complimenting our technician Blake for being kind and professional. I really appreciate reviews from great customers like yourself as it helps other people be more comfortable with hiring us for their wildlife intrusions. Thanks again, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 27 Feb 2020
  • Review from Alan and Arlene Williams
    Rating: 5 out of 5
    Review left on 22 Feb 2020

    Squirrel Removal

    My mother had squirrels in the attic which were removed quickly and efficiently. Wire was put on all the open wood so the squirrels would not return. Very happy with the service, price, and quality of work.

    Answer from pro:

    Hello Alan and Arlene, thank you so much for taking the time to write such a great review about my company. I am so glad you are "very happy with the service, price, and quality of work." Take Care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 25 Feb 2020
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 13 Feb 2020

    Professional & friendly service! Highly recommended!! Excellent!!

    The gentleman did an excellent job!! He is so professional and friendly! He fixed the whole problem in an efficient manner! I highly recommend this company to all my friends!! Excellent job and well done!!

    Answer from pro:

    Hello, wow! Thank you so much for writing such a great review! I really appreciate it. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 18 Feb 2020
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 30 Jan 2020

    Awesome!!! Highly Recommended!

    Gates Wildlife Control are great! Pete was professional, knowledgeable and did great work. He removed squirrels that have made homes in my walls due to my neighbor’s lack of maintenance on their side of their townhouse. I booked them because of good reviews and their statement of having over 35 years of experience. He also gave some good advice in contacting the City of Toronto to facilitate the process of having my neighbors fix their roof. The lady on the phone was also very nice every time I called which I really appreciated. They come and do a free estimate which is awesome, so give them a call if you think you’re having similar problems! They went far beyond my level of expectation and I highly recommend them!

    Answer from pro:

    Hello, wow! Thank you so much for taking the time to write your review on our HomeStars page. Thank you for complimenting our office staff and Pete saying he was "professional, knowledgeable and did great work." It means a lot! Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 30 Jan 2020
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 28 Jan 2020

    squirrels removal from the attic

    very professional, highly recommended company, nice staff Nick is a great guy, polite and always on time: he did an excellent job, exactly what I was looking for, in addition properly followed up.

    Answer from pro:

    Hello, thank you so much for your very concise and complimentary review of my company and of Nick. I love your last point regarding us following up. It is absolutely a key function for us to ensure humaneness and to guarantee the successful completion of our work. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 29 Jan 2020
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 28 Jan 2020

    Excellent Work

    very professional, communicated current stage, next steps and expectations clearly and most importantly, straight up. Excellent quality of work. Since our work was on the roof, he provided pictures of us to see the end result. thank you

    Answer from pro:

    Hello, your explanation of how well we communicated our process is very much appreciated. We take pride in keeping our customers in the loop at all times and maintain complete transparency. I have never had a customer refer to us as "straight up" but it is so fitting. I can't thank you enough for writing such a great review! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 29 Jan 2020
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