AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2017

    Raccoon Control

    Excellent service delivered by Justin who promptly assessed the situation I had and proposed a cost and time effective solution to address it. Justin is extremely knowledgeable and personable and delivered exactly what was proposed. Thank you for terrific service!

    Answer from pro:

    Hi rr1313, thank you for comment regarding how Justin "delivered exactly what was proposed". It is an important to us that we deliver what is promised. Unfortunately, in this day and age it is not uncommon to receive substandard service. Thank you for your kind words. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 31 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2017

    wildlife prevention

    Chris installed a wire mesh barrier around parts of my deck to keep out overly friendly skunks and raccoons. It was a pleasant surprise when he installed it the same morning he came to look at the project. It was well constructed and at a far price.

    Answer from pro:

    Hi Sue, thank you for taking the time to write about your experience with our company. In most cases we can complete the work the same day as we estimate the job. I appreciate you mentioning the work was "well constructed and at a fair price". Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 13 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2017

    Squirrels living in our soffits.

    The company was professional from initial contact and all the way through the process. The technician, Pete, that they sent to my home was great to deal with. He explained everything in detail before he even started and then took the time to explain everything that he found and what he planned to do about it. He listened to my concerns about the mother squirrel and her young and that I didn't want any harm to come to them. Like Gates' Wildlife Control slogan states, he was compassionate and all squirrels left on their own and then and only then was the point of entry sealed. I would highly recommend them!

    Answer from pro:

    Hi pkidd, thank you for mentioning that we were compassionate, like our slogan states. Being customer service oriented and humane to our wild customers are extremely important to us. You covered all the bases...thank you! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 13 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2017

    Bat Removal

    After an incompetent nightmare with our former bat removal company, we contacted Gates Wildlife. Chris came to our home and assessed the problem. He was extremely knowledgeable, polite and professional.He located the problem points, secured the entire roof, returned to put in the one way doors when the babies would be able to fly out and has since returned to remove the bat doors. Not only did he solve the problem but found evidence of squirrel damage-which he fixed- and to prevent further damage-he put cages on the roof vents. I had total confidence in his expertise and could not ask for a more professional individual. We are so pleased to have discovered this company as our century house is located near a conservation area. The price was reasonable and the service was exceptional. I cannot recommend this company highly enough.

    Answer from pro:

    Hi Margieyoung27, Wow! I cannot thank you enough for writing such an excellent review. It is unfortunate that you had a negative experience with another company. Bat removals do require a level of expertise that not all companies possess. I appreciate your kind words regarding Chris, he will be thrilled when I read your review at our next company meeting. Thanks again! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 13 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2017

    Raccoon Problem

    We previously used AAA Gates' Wildlife Control for raccoons that had invaded our roof. They were very prompt, conscientious and extremely knowledgeable. I was really impressed how careful they were with our property and how considerate they were with the raccoons. Therefore, we were quite comfortable about calling them again when raccoons took residence under our deck/hot-tub several years later. Boris from AAA Gates' Wildlife Control came today and was exceptional. Very knowledgeable, personable and professional. I have a large deck and he carefully highlighted potential points of entry for the raccoons and potential solutions. Boris was never pushy and told me to take my time with my decision. I'm still deciding whether to rebuild the deck, pursue repairs, installing the screen on the perimeter etc. However, I have several young children and he understood my safety concerns. Even before making a decision about which solution I would pursue, Boris made several repairs and adjustments to minimize any risks to my children. Boris really went above and beyond our expectations.

    Answer from pro:

    Hi Max, your thoughtful review perfectly summarizes our business model. We try to put ourselves in our customers shoes and treat them how we would like to be treated. Your choice of words like conscientious, considerate and exceptional are very much appreciated. Your review will definitely be read at our next company meeting. Thank you so much! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 13 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2017

    Raccoon Removal

    Brad and his team did a great job setting up the fence and kept me in contact during the entire process.

    Answer from pro:

    Hi djlau, we feel it is important that we keep our customers informed of how the job is unfolding. Thanks for reviewing our work. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 13 Sep 2017
  • Review from David S
    Rating: 5 out of 5
    Review left on 12 Jun 2017

    Racoon with Baby Removal

    Excellent service, very knowledgeable and solved the problem. Gates was able to squeeze me into their very busy schedule on very short notice. Gates explained the whole process, was able to encourage the mother to leave the attic, removed the baby and sealed the whole. They left the baby in a heated box over night. Gates came back the following day to check to ensure the mother picked up the baby. I hope I don't need their service again, but if so I wouldn't hesitate to call them again. I highly recommend Gates Wildlife Control.

    Answer from pro:

    Hi David, thank you for writing such a descriptive review. Any potential customers reading your review will get an excellent understanding of our removal process. I particularly liked you mentioning that we "came back the following day to check and ensure the mother picked up the baby." We pride ourselves in the fact that, unlike the majority of wildlife removal companies, we promptly follow up on our work in progress to ensure the animals are safe and that the job is proceeding as planned. Thanks for hiring us to humanely solve your wildlife problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 25 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2017

    Bird nest removal

    Had to remove a bird nest because it got too loud for my young kids. Called to arrange appointment and got great service the next day (in the rain)! Thank you, guys! Will call again if I ran into something else. Jared

    Answer from pro:

    Hi Jared, your are very welcome! I completely understand how noisy baby starlings can be disturbing to anyone. I am glad we could help return peace and quiet to your home. Thanks you for taking the time to write us a review, much appreciated! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 25 Jun 2017
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 25 May 2017

    Removal of bird's nest and birds

    I can't say enough about the services provide by Gates! From my initial phone conversation with Tara to Pete arriving ahead of schedule and completing the job way beyond my expectations - the service was top notch and worth every penny. Birds were safely set free and we are now protected from this hopefully ever happening again in our vent. Thank you so much for everything!

    Answer from pro:

    Hi Private User, saying that you can't say enough about our service is a very powerful statement, you made my day! Thank you for your kind words for Tara and Pete. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 25 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2017

    Bird nest cleanup

    Chris was very professional and did amazing joB. I'm very happy with the outcome. I would highly recommend this company.

    Answer from pro:

    Hi DN, thank you very much for your review of Chris's professionalism and the "amazing job" he did for you. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 25 Jun 2017
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