AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2015

    Squirrel eviction from soffits and eaves.

    My wife and I moved in last year ... the squirrels moved into our soffits this year. Here's why we like Gates: 1)a) easy to book an appointment (I phoned). 1)b) they tell you up front that the minimum is $395 plus tax but that the estimate is free. 2)a) easy to get a date and time slot we want 2)b) they called back a few days ahead to confirm 2)c) Blake arrived on time i.e. too many services leave you waiting and wondering and/or ask for a big time window for their arrival 3) Blake did the inspection and provided a very detailed, line-by-line estimate with no pressure. One-year guarantee. 4) Although the estimate was higher than I was hoping (and no, I was not expecting the minimum), I decided that it was reasonable and gave the go ahead. Blake was available and completed the work while I went to work. He said that they would drop by in a few days to ensure that the squirrel were indeed gone from our soffits (in which case, they would remove the one-way door). I was impressed that Blake had "nicely" moved our patio furniture out of the way (as opposed to tossed around). 5) Indeed, Gates dropped by a few days later and left a note saying that they had checked. The one-way door had been removed. Plus they also called to confirm all this and said to let them know if we needed them to come back. It's been two weeks and the house is nice and quiet i.e. no squirrels running around in our soffits.

    Answer from pro:

    Hi P Chen, I absolutely love your chronological list of events. You perfectly described every aspect of how a Gates Wildlife Control job unfolds, from the initial "easy to book appointment" to how Blake lived up to your expectations and that we followed-up to make sure "the house is nice and quiet". You definitely win the prize for the most detailed review to date! I cannot thank you enough for taking what must have involved some time to tell readers "why we (you) like Gates". Thank you for your business! Brad Gates, B.Sc. Owner / President

    Reply created 13 Oct 2015
  • Review from Eva Morra
    Rating: 5 out of 5
    Review left on 5 Oct 2015

    Raccoon Pried Open Roof Soffit

    After hearing what sounded like the roof being ripped open, we contacted AAA Gains. Justin arrived promptly and confirmed what we suspected - a raccoon had ripped the lower roof soffit open and made his way inside. Justin made suggestions for what was necessary to do immediately as well as preventative options. We decided to have it all done and Justin performed the work immediately even installing one way door for raccoon to escape in case he was still in there as well as metal wire guards over suspect areas and over roof vents . Thanks Justin your pride in workmanship was clear and we appreciate your help. We highly recommend this company to anyone with similar experiences.

    Answer from pro:

    Hi Eva, your decision to animal-proof your home to prevent further wildlife intrusions was smart. I like to think of the animals we deal with as mini home inspectors, constantly looking to exploit structural flaws that exist on rooftops and get into attics. By securing these areas you have protected your number one investment from further damage. Thank you for taking the time to explain the work we did at your house and for complimenting Justin on his pride of workmanship. We appreciate your business. Brad Gates, B.Sc. Owner / President

    Reply created 9 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2015

    removal of squirrels under the second floor deck

    Squirrels had found their way under the second floor deck. I called AAA Gates and within a week they came and inspected the entire perimeter of the second floor deck. They patched up all openings, installed a one-way door, and three days later, after the squirrels vacated the area, they removed the door and close the final opening. The fix was successful. No sign of squirrels. I highly recommend this company. They respond quickly to your phone calls, set appointments promptly, arrive and do a very competent job. If only all companies operated this way. i will continue to use this company for all my squirrel and raccoon problems.

    Answer from pro:

    Hi Sal, thank you for your detailed description of how the job unfolded. I especially like your comment..."if only all companies operated this way". In our morning meetings we often talk about servicing the customer the way we, ourselves, would want to be treated. Thank you for writing such a great review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2016

    Reply created 5 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2015

    Squirrel Evacuation

    I contacted AAA Gates Wildlife Control, after searching both online and via HomeStars for a company that would humanely evict a squirrel family that had taken up residence in the soffit area of my roof. Joel, was thorough in investigating any potential problem areas in the roof line. He was friendly, knowledgeable and he very patiently answered all of my questions. All areas with issue were sealed & a one way exit with a wood plank was set up to assist the younger squirrels out. A few days later Joel returned, sealed the hole & leveled off the eaves trough which was on an angle, likely from the squirrel activity.Thanks so much Joel!!! The service was excellent and very importantly, also humane. Much appreciated! I would highly recommend this company.

    Answer from pro:

    Hi Laura, I am glad to hear that you did your homework before deciding who to hire. Unfortunately, the wildlife control industry is inundated with fly-by-night companies. Thank you for complimenting Joel on his work and on being humane. Our customers and the animals are very important to us. Brad Gates, B.Sc. Owner / President

    Reply created 5 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Oct 2015

    Squirrel in Chimney

    4 years ago I gave a review regarding a squirrel problem. Last year we called Gates again for a squirrel problem in a different location. We had a DIY cap on an unused kitchen chimney, which had become detached. I was hearing pitter-patter and scratching sounds in the kitchen and in the room above it. Dan from Gates cheerfully clambered on to our high roof and tall chimney. He quickly determined that a squirrel had gone down the chimney , but because of a clay liner at the top, it couldn't get back up. He lowered a rope, installed a one-way door and food bait. A couple of days later, he came back, saw that the food was eaten, and put a secure cap on the chimney. No more scratching, no more squirrel. Gates is more expensive than many pest companies, but everything is done in a safe and professional way, and the problem is solved.

    Answer from pro:

    Hi Linda, thank you for your detailed description of Dan's work and for trusting us to humanely solve your squirrel problems on two separate occasions. Please allow me to comment on your statement that we are "more expensive than many pest control companies". The vast majority of wildlife / pest control companies quote a low price over the phone and charge for an on-site estimate. Once they are on-site, their price to solve the wildlife problem becomes much higher than what they quoted on the phone and if you don't proceed, you must pay for the estimate. At Gates Wildlife Control we offer a free, no obligation, on-site free estimate with no surprises. We pride ourselves in offering very competitive pricing and will beat our competitions written estimates, for comparable work, by 10%. I hope this helps you understand that our competitions seemingly cheaper prices over the phone are in reality the same or more expensive than ours. Brad Gates, B.Sc. Owner / President

    Reply created 1 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Oct 2015

    Bird Removal

    I had birds in my soffit and in the medallion on my house. Within 2 days I had an appointment and the birds taken care of. The soffit was screwed in properly and the medallion secured with a grate. This was the best and most efficient service I ever received. I have already recommended the company to everyone I know. What a pleasant experience this was!

    Answer from pro:

    Hi Melanie, some people reading your review might not believe it to be real, but it is!! I am thrilled to hear that the service we provided you "was the best and most efficient service I (you) ever received". I cannot thank you enough for taking the time to write such kind words. Your review is proof that we are doing everything possible to provide quality service to our customers. You made my year! Brad Gates, B.Sc. Owner / President

    Reply created 1 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2015

    Raccons

    Highly recommend. Raccoons discovered in my backyard. I thought they were moving in under the sunroom. My landlord asked me to call Gates'. Prompt/convenient assessment. Pete was very helpful, professional and honest. He let me know not active problem, why animals are in my yard and how to reduce possible future visits. Please call this company for any wildlife problem you will be completely satisfied. Pete provided his expertise for this visit but left me with confidence. Gates' will be the first company I call and refer without second thoughts.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2015

    Wildlife Removal/Prevention - Roof

    I emailed the office and was contacted the next day. Tara in the office was pleasant and efficient and the assessment was done the very same day. The quote was very reasonable. I loved that they were not only going to fix the one problem area, but secure potential problem areas on my roof to prevent any raccoons from getting in in the future. The whole process was seamless and easy. I was terrified to tackle this problem, but Tara, Pete and Joel made it so easy. I would highly reccommend!! Thanks!

    Answer from pro:

    Hi Rbroomf, thank you for complimenting Tara, Pete and Joel for a job well done. I love your comment "The whole process was seamless and easy." Our goal is to provide a solution that is stress free for the customer and the animal. Thanks for your great review! Brad Gates, B.Sc. Owner / President

    Reply created 29 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2015

    Raccoon Removal

    Chris came to my home within 24 hours of calling the service. He was very professional. The work was guaranteed and when I had to call back a few months later he was at my home promptly. Great customer service and great price. I would recommend you call AAA Gates Wildlife Control before anyone else.

    Answer from pro:

    Hi dalyclan, thanks for highlighting the fact that we stand behind our guarantee. If the animals happen to come back so do we! I really appreciate that you took the time to write such a complimentary review. Brad Gates, B.Sc. Owner / President

    Reply created 29 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2015

    Wildlife control

    Chris was professional, competent, personable (and informative). He takes pride in his work and did a thorough job. He also removed some hard-to-reach vines and touched-up some caulking, which was very helpful.

    Answer from pro:

    Hi Monty S, thank you for your kind words regarding Chris and for mentioning that his work went beyond what was required. While we are up the ladder, we don't mind doing minor repairs that our customers might need doing. I am glad he could help. Brad Gates, B.Sc. Owner / President

    Reply created 29 Sep 2015
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