Advanced Plumbing

Rating: 5 out of 5

Advanced Plumbing reviews (373)

  • Review from Bill Barclay
    Rating: 5 out of 5
    Review left on 19 Sep 2014

    camera inspection of house drainpipe

    I called Advanced Plumbing to undertake a camera inspection of my house drainpipe a few days after a heavy rain storm caused a minor flood (4") in my basement. I was quite concerned about possible tree root knots in the pipes or broken clay pipes for this 107 year-old downtown house. A friend and neighbour had provided a positive recommendation for Advanced previously, based on his prior experience with Greg. Greg and George both attended my home drain "colonoscopy", and we watched the camera probing the drain together. To my immense financial relief, there were no major problems: no tree roots, no broken clay pipes. Greg and George both were very professional, personable, courteous, and understood my concerns. Their advice was honest and straightforward; it was a simple job to them, and they did not push for any additional unneeded remedial work. They probably saved me a premium hike with my home insurance underwriter as well. Thanks guys. I will certainly call you again should I need any plumbing/drain work in the future. Bill

    Answer from pro:

    Thanks for writing a review Bill. I have had customers comment on your Homestars review drain "colonoscopy" reference and they thought it was quite funny! We understand that home ownership can be expensive and sometimes stressful when something goes awry, so if we can alleviate any of the worries our customers have regarding the condition of their plumbing then we are happy!

    Reply created 18 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2014

    Snake a drain

    Horrified to discover that my bathroom and kitchen sinks were backing up in my bathtub. Called Greg, and George was there asap. Snaked the drain. Problem solved. Took care of 3 other items I was holding off on. Fair price, fantastic service as always. You don't know how relieved I was when the truck pulled up!

    Answer from pro:

    Thank you for the kind words Bob! We know how stressful plumbing problems can be for our customers and it is our greatest pleasure when we meet or exceed our customers expectations and leave them problem free. It was a pleasure working for you and we thank you for choosing Advanced Plumbing!

    Reply created 30 Jun 2014
  • Review from llinca
    Rating: 5 out of 5
    Review left on 9 May 2014

    Faucet change

    Very happy with the results, George did a great job. He was punctual, very polite, and assesed accurately the work that needed to be done. His actual repairs were done with great care and I am very happy with the end result. Would definitely recommedna dn use them in teh future. Thank you Ilinca

    Answer from pro:

    Thank you for the kind review Ilinca, We are pleased to read that you were happy with our work and that you not only would use us in the future but would recommend Advanced Plumbing. Replacing widespread fixtures require more skill and patience then traditional fixtures and we are pleased to read that George was up to the task. Thank you for taking the time to write a review and have a great day!

    Reply created 30 Jun 2014
  • Review from Ron in Etobicoke
    Rating: 5 out of 5
    Review left on 4 May 2014

    Drain challenge

    Greg and George professionally diagnosed and managed a drain that was obstructed by tree roots and required outdoor excavation to a depth of nine feet in the middle of February. They sourced an excellent subcontractor for the trenching. The difficult job was completed promptly and with obvious expertise and experience. They were always genuinely reassuring and remarkably available. I highly recommend them.

    Answer from pro:

    Ron it was an absolute pleasure working with you and we thank you for choosing Advanced Plumbing for your drain replacement! Your kind words exemplify what we are all about! We look forward to giving you the best plumbing service possible in the future and we would like to thank you once again for choosing us!

    Reply created 30 Jun 2014
  • Review from Matt DG
    Rating: 5 out of 5
    Review left on 3 May 2014

    bathroom and kitchen renovation

    Greg and George were excellent: friendly, professional, efficient and knowledgable. They worked with us on a difficult bathroom renovation so that we could have exactly what we wanted. I can't say enough good things about them.

    Answer from pro:

    Thank you for the kind review Matt, We understand how stressful renovations can be for our customers and we are pleased to read that your kitchen and bathroom is just like you wanted it. We are honoured that you allowed us to be involved in such personal choices like fixture selection and location as well as adding fixtures like a towel warming rack which you will surely enjoy in the colder months. Enjoy your new kitchen and bathroom, and thank you for your business!

    Reply created 30 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2014

    Drain service

    Service was prompt, clean and exactly what was proposed. George was especially polite, respectful and very professional throughout all the performed work. If issues develop in the future, Advanced Plumbing will be my first call. Thanks for the help! Garrett

    Answer from pro:

    Thank you for writing a review Garrett, We strive to offer not only top notch plumbing service but as you highlighted "polite, respectful and very professional" service is what we believe will set us apart from other companies. Thanks again for the kind words!

    Reply created 30 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2014

    Toilet

    We had a new toilet fitted. The work was quickly completed to a high standard and with very little mess. George was a very polite and pleasant individual. Would recommend

    Answer from pro:

    Thanks for taking the time to write a review Kate! Nothing pleases us more than to know that our customers were not only satisfied with our work but also willing to recommend us to others!

    Reply created 30 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2014

    toilet installation

    We wanted to change out the toilet in our condo and the job was completed on time, quickly and professionally. George was very informative, polite and left everything neat and tidy. I wouldn't hesitate to recommend this company to friends and family.

    Answer from pro:

    Thanks for the review Karen, We believe that recommendation to family and friends from a happy customer is indicative of a job well done. I am very pleased to read that you are happy with Advanced Plumbing, specifically George's work. Thanks for the review and have a nice day!

    Reply created 8 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Mar 2014

    Drain Repair

    I had a terrible back-up in my basement that needed urgent attention. Greg was on time and was able to temporarily give us relief by snaking the drain, unfortunately we had an original building trap that was broken and needed to be replaced. Greg had a crew out the next day! You can tell they had done this before, I was really amazed at how efficient they were. A special thank you to Nick!

    Answer from pro:

    Thank you Jim, We are pleased that we could help fix your plumbing problem. We have helped many customers with collapsed building traps and we are thrilled to hear that you enjoyed the service we provided, as customer satisfaction is paramount to us. Thanks for taking the time to write a review and have a nice day.

    Reply created 29 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2014

    Plugged Drain

    I recently had a plugged kitchen drain. I called a number of plumbing companies and found Advanced Plumbing to be the most helpful over the phone. Having never worked with a plumbing company before, I was a little nervous as to what to expect. They were very professional, helpful and reasonably priced. I hope not to have many more plumbing problem lol, but would definitely use them again if I do!

    Answer from pro:

    Thank you Alex, I know it can be a daunting task when you are faced with a plumbing emergency and have so many companies to choose from. We are happy that we could help fix the blockage in your kitchen sink and that you had a pleasant experience with Advanced Plumbing. If you ever need a plumber in the future, know that we will be here to help.

    Reply created 29 Mar 2014
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