Aire One Heating & Cooling Kw

Rating: 4.8 out of 5

Aire One Heating & Cooling Kw reviews (1295)

  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 5 Jul 2023

    Helpful service

    Our AC was making an annoying noise that was worrying us because it's 10+ years old. The technician (Grant H.) quickly identified and fixed the issue and gave us helpful tips on how to extend the life of the AC system.

    Answer from pro:

    We understand the importance of a well-functioning AC system, especially when it's over 10 years old. We're glad that Grant was able to address your concerns and provide a solution. We're also delighted to hear that Grant offered helpful tips on how to extend the life of your AC system. Our technicians are knowledgeable and experienced, and they strive to provide our customers with valuable advice and information.

    Reply created 7 Jul 2023
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 1 Jul 2023

    Installed a new water heater line

    Mo was awesome and very professional. Explained the work and took pictures. He explained the charges and asked if other work was needed.

    Answer from pro:

    Thank you for your feedback regarding Mo's service. We greatly appreciate your kind words and are glad to hear that he provided you with an awesome and professional experience. Mo's commitment to explaining the work, taking pictures, and discussing charges demonstrates our dedication to transparency and customer satisfaction. We appreciate his attention to detail and his willingness to address any additional work that may be needed.

    Reply created 7 Jul 2023
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 28 Jun 2023

    AC installation

    Mohammed and his coworker where very professional and polite while installing our new AC they did a good job cleaning up afterwards also.

    Answer from pro:

    Thank you so much for the review! We will definitely relay this to our installers, have a wonderful long weekend and happy Canada Day!

    Reply created 29 Jun 2023
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 25 Jun 2023

    Install

    Steven and Pat were fantastic. Going above and be you on their install. They explained everything to us during their walk through and did a beautiful job.

    Answer from pro:

    Steven and Pat are exceptional professionals who consistently go above and beyond to ensure customer satisfaction. We're delighted that they provided you with a thorough and detailed walk-through, explaining everything during the installation process. Our team takes great pride in delivering excellent service and craftsmanship, and we're glad to know that they did a beautiful job for you.

    Reply created 28 Jun 2023
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 22 Jun 2023

    Install

    Pat and Steven did a great clean job installing my new system. They were very professional.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2023

    Aire One installation June 20, 2023 Guelph

    My two installers were professional, personable and very informative. They took the time to walk me through the new ecobee to adjust the thermostat. The were very attentive and patient to our questions. Clean up was excellent! Thank you.

    Answer from pro:

    Thank you for your positive feedback. We're delighted to hear that your installers were professional, personable, and informative during the installation process. It's great to know that they took the time to guide you through the setup and adjustment of your new ecobee thermostat, ensuring that you feel comfortable and confident in its operation. Thank you for choosing Aire One K-W!

    Reply created 23 Jun 2023
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 13 Jun 2023

    General electrical work

    Helpful and friendly gentlemen - were flexible with our requests and thorough with the clean up. Would use again and recommend.

    Answer from pro:

    Thank you for your kind words. We're thrilled to hear that the gentlemen who assisted you were not only helpful and friendly but also accommodating to your requests. It's wonderful to know that they took the time to ensure thorough clean-up after completing the job. We appreciate your trust in our services and your willingness to recommend us.

    Reply created 23 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2023

    Air Conditioner Service

    The service technician who came to replace the motor and fan blade on our 4 year old air conditioner was polite and efficient. He let me know what he was doing at all times. He seemed to be very thorough as well.

    Answer from pro:

    We greatly appreciate your feedback regarding the our Aire One service technician who assisted with the replacement of your air conditioner's motor and fan blade. Politeness and efficiency are key qualities we strive for in our team members, and we're glad to hear that the technician demonstrated these traits during their visit. Thank you for choosing our services, and please don't hesitate to reach out if you have any further needs or questions.

    Reply created 23 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2023

    AC fix

    Our AC broke and Aire One quickly came to the rescue. Pat and Steven came and assessed the problem and were able to fix the unit within the same day!

    Answer from pro:

    We're delighted to hear that we were able to assist you promptly when your AC broke down. Our team, particularly Pat and Steven, takes pride in their ability to quickly assess issues and provide efficient solutions. We understand the importance of a functioning AC, especially during hot weather, and strive to minimize any inconvenience caused by breakdowns. We appreciate your feedback and thank you for choosing Aire One for your HVAC needs.

    Reply created 23 Jun 2023
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 5 Jun 2023

    Duct repair

    Steven and pat came to my house and fixed up my duct work in no time great work boys.

    Answer from pro:

    We're glad to hear that Steven and Pat were able to efficiently address your duct work concerns. Our team takes pride in providing timely and effective solutions for our customers' HVAC needs. We appreciate your feedback and thank you for choosing our services.

    Reply created 23 Jun 2023