Aire One Heating & Cooling Kw

Rating: 4.8 out of 5

Aire One Heating & Cooling Kw reviews (1295)

  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 17 Jan 2019

    Filters

    Went to aireone heating and cooling saw JASON he was able to pull up my account and help locate the type of filter needed for my home he is polite and friendly

    Answer from pro:

    Thank you, We are your furnace filter depot. We carry various different furnace filters and it's great to hear that our service expert was able to assist you. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 18 Jan 2019
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 15 Jan 2019

    Filter

    Came into airline was greeted by Jason he was friendly polite courteous quite funny as well help with the filter saved us money recommend seeing him when looking for filters

    Answer from pro:

    Thank you, It's great to hear that our consultant was able to assist you with the furnace filters. We carry over 25 furnace filters, humidifier pads and so forth. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 18 Jan 2019
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 15 Jan 2019

    Furnace repair

    I called at 9:45am to get help for a non-functioning furnace and Sean arrived within the hour to take a look. He quickly determine the problem but was not able to fix it on the spot so he called in the work order and thought that someone would return tomorrow. I was happy to receive a call shortly after he left that someone would be back right away to complete the work. Laura made the necessary fix quickly and less than 3 hours after my initial call, my furnace is back up and running. Great service!

    Answer from pro:

    Thank you for your review. With over 25 years of experience, you can expect Aire One to respond to any emergency at anytime. It's great to hear that that our technician was there in no time and that our team worked together to help correct the issue with your furnace. Thank you for letting us know that everything went well during the service call and we appreciate your business.

    Reply created 18 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2019

    water heater replacement

    the the guys came and noticed right away that replacing the water heater now has to become a high-efficiency power vented instead of natural draft came up with a plan rescheduled basically the next working day and we're back with all the right parts and pieces and made it happen clean up the area a job well done

    Answer from pro:

    Thanks Jeff for such a nice review

    Reply created 18 Jan 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 10 Jan 2019

    Replacement water tank

    Kitchener Utilities went this company to replace our water tank. Their techs were friendly, knowledgeable and made sure they explained everything as they went along. This made it a pleasant experience

    Answer from pro:

    Thank you, Melissa It's great to hear that our technician went above and beyond when you were in need of a replacement water heater. We were hoping that you give us a call and discuss what could have gone better? Was it a Kitchener Utilities 'thing' and or something that we could have done better. We welcome you to contact us at 519 569 8200 and discuss this with one of the supervisors. Thank you

    Reply created 16 Jan 2019
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 10 Jan 2019

    Great Service

    Whenever my furnace needs servicing, I automatically call Aire One Heating and Cooling in Kitchener. We will be changing over our water heater in the near future. I always recommend Aire One without hesitation.

    Answer from pro:

    Thank you, In addition to furnaces and air conditioners we offer only the best options for water heaters, water softeners, humidifiers, HRV's, HEPA filters and the list goes on. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 15 Jan 2019
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 8 Jan 2019

    Furnace install and filters

    I came into aireone heating and cooling for furnace filters was greated by Jason he was pleasant entertaining we talked cats my glasses and he was very helpful with finding my filter

    Answer from pro:

    Thank you, Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 15 Jan 2019
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 5 Jan 2019

    Product

    We have always been been very happy with the products and services from aire one. The customer service reps have been so helpful and we know they are only a call away

    Answer from pro:

    Thank you, It's great to hear that our entire team went above and beyond. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 11 Jan 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 5 Jan 2019

    Water heater replacement

    They said that they would be here between 8:00 am and 10:00 am to replace my water heater. They were where by 8:30, removed and replaced my old water heater before 10:00 am and I had hot water by 11:30. Very impressive Paul Wright.

    Answer from pro:

    Thank you, Paul Our business owner looks at a score under 10 as a failure in his eyes. We were wondering what we could have done to earn a 10 star review? It seems as if we took care of things accordingly. If you don't mind, please give us a call and discuss your review with us at 519 569 8200. We'd love to find out how we could have earned a better rating. Thank you

    Reply created 11 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2019

    Hot water tank replacement

    Very happy with the installation Cesar and Noah completed today. They were both polite and professional. After the job was completed, the changes were explained to me and why they were needed. The work area was cleaned up nicely. Thanks again.

    Answer from pro:

    Thank you for your nice review, We always try to improve our selfs so we Sincerely appreciate your feedback.

    Reply created 18 Jan 2019
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