AtlasCare reviews (2544)

After searching for what seemed like forever we received a very favourable recommendation to give Atlas a call. The did NOT disappoint! Ricardo was our technician and he was POLITE, FRIENDLY, THOROUGH and most of all incredibly PROFESSIONAL! He looked after the little details (like informing us that the dryer vent pipe was actually disconnected from the exhaust pipe and the dryer fluff was filtering into the laundry room!) He also cleaned up each area and explained what he had done! Considering all of the CALLS and solicitations we get on a weekly basis, we can say we went with the BEST and will again! Marlene at Head Office was PROMPT, EXACT and FRIENDLY which only made selecting Atlas easier! Don't delay call ATLAS today!

Ricardo was incredibly polite and considerate! He called in the morning to apologize that he was running a little late because he had to finish his first job by himself after his co-worker sustained an injury. When he arrived to did the whole job himself working tirelessly and efficiently.

We have used Atlas Care for years. They continue to improve but I am not sure how they could be any better then they were today. Shawn and Ricardo spent the better part of today cleaning the ducts on our four furnaces. They were polite, easy to have around and treated our house and furnishings with the utmost of respect and care. We had to replace our 100 gallon water heater awhile ago. No easy feat and we received the same impeccable service. I am constantly recommending them to our family and friends.

We recently had a new HVAC system installed in our home by Atlas Care. The sales Rep. Dave Grassby was wonderful in providing us with the information and support that we needed to get started on this project. The team of installers- Gary, Marc and Vinney were experienced and professional in the work they did installing the equipment. WE also had our HVAC ducts cleaned by Atlas Care. The job that was done was outstanding. The two technicians_Deshawn and Ricardo were very knowledgeable with the work they were doing. I would highly recommend Atlas Care for these projects.

The two lads arrived on time and politely explained the procedure in detail and then politely and efficiently got to work. They were respectful of the house, wore 'booties' and laid down carpets for the hoses to rest upon. At the conclusion they outlined what they'd done and I've been left with the impression that they've done a thorough job.

We had our ducts cleaned today by two very pleasant and knowledgeable young men. Deshawn and Garrett arrived promptly after giving me a call telling me that they would be at my house with 10 minutes. They proceeded to tell me what they were going to do and laid down all the runners to protect my floors and put on protective booties on their shoes. After they were finished Deshawn showed me pictures that he had taken before and after the cleaning. I was very impressed as to how clean the ducts were! I think AtlasCare sent their "A" Team to my house! Fast and efficient! Thank you!

Anthony and Ricardo arrived promptly, explained in detail what the procedure was, rolled out carpets to keep the floor clean, and did a thorough cleaning job. I was very satisfied.

We have been customers of AtlasCare for almost 25 years. We have always received great customer service from the technicians who serviced our furnace over the years as well as the sales reps when we were purchasing our furnace.

All three members of this installation team were just fantastic! Installation went smoothly Cleaned up all,the debris from the old unit Vacuumed all the areas that they occupied Very professional, polite and respectful individuals Their conversation with each other was respectful and professional (not one swear word was uttered) We have been using this company for about 20 years. Always very pleased with the service!

From quote to installation and cleanup, entire process smooth, well handled even in light of site complications. Not cheapest quote nor most expensive. Very pleased. Entire team to be complemented. Quote process - all questions handled. Told up front multiple bids being entertained. No concerns. Didn't play typical bashing competition game others engaged in. Repeatedly asked if questions, any issues, etc. Installers great. Visually, very well done, installation looks very professional. Cleaned up after install daily. Runner carpets to keep floors and house clean. Not phased by our dog being constantly under foot and curious about process. Would recommend to anyone looking to use them.