AtlasCare reviews (2544)

AtlasCare is professional, knowledgable and takes the time to explain every detail of the process to replace a furnace. My furnace was red tagged as there was CO2 leaking in the house and a fire hazard due to water dripping from the shower upstairs. From Margaret providing a detailed estimate to the Service Technicians who ensured all the flooring and carpet was covered, to installation on a cold winter day, supplying us with heaters, to clean-up Mark and McCloud were amazing! Overall it was an excellent experience and I would highly recommend AtlasCare for any HVAC needs.

Our furnace broke down the other night. We called other companies, but no one answered their phones, or returned our calls. Then, my husband found the number for AtlasCare, which he'd gotten awhile back from a friend. Well, didn't we get immediate action! Brendan, the first technician, got to our house in about an hour, quickly assessed the problem (a part had corroded), ordered the part, and said another technician would be back to instal it. The part came in within two days, which is when Kyle, the second technician, came to install it. He was extremely efficient, knowledgeable and professional (as was, Brendan), and installed the part within half an hour. No fuss, no muss. Also, what really impressed us, was their respectful and respectable manner.

Very friendly and knowledgeable technicians keep our furnace in top shape. It all started with an emergency calls a couple of years ago, and ever since then we joined the pre paid service. No more worries about cold winters. The last visiting technician, Ryan K. walked me through the furnace checks in detail and happily answered all my questions about other services they provide.

is just another example of excellent service from AtlasCare. A real gentleman, knows his work, a professional. We also had AtlasCare clean our ducts and the team was awesome as well. I highly recommend this company!!

Was looking for a new furnace and ac and after having estimates with a few companies the decision was made to go with atlas. ( been around for many many yrs) from the initial visit with matt(sales rep) to the install(gary and his team) , i was very happy with the customer service and professionalism. Matt-- was very upfront (costs)and very knowledgeable of the process and what needed to be done. very pleasant to deal with. (also saved me time by preparing all rebate paperwork) Decided to go with lennox as their products have always come through for me( old furnace lasted 25 yrs) and so far its been a great choice( funrnace install was oct 2016) have not had a chance to use the ac as both were installed in oct 2016. do not anticipate any issues . the install team with gary (lead) was very hardworking. did not stop from the time they showed up( on time) to the finish. answered all questions i had and very knowledgeable of not only the install but the lennox products themselves ( furnace room was left spotless) would not hesitate to call upon atlas if i need any hvac work done.

Ricardo was a true professional who took his job very seriously. He was on time, explained everything and answered all my questions. As far as the duct cleaning went, Ricardo was fastidious in the detail he went through cleaning each return and supply line, the furnace (esp. the blower) and even the HRV system. The bonus was how much effort Ricardo put into cleaning out the dryer duct. Apart from cleaning the line from both ends (ie. from the dryer to the outside vent and then with another tool, from the outside towards the dryer) he cleaned the back of the dryer and vacuumed up the lint that had gathered on the floor. I will definitely call on AtlasCare (and will ask for Ricardo) when it's time for the ducts to be cleaned again!

AtlasCare quoted and replaced my furnace very efficiently. I am very satisfied with the customer service and professionalism of the staff I dealt with on the phone, and in person. Will definitely use them for all my HVAC needs.

When I saw an Atlas Care truck at one of my neighbours a couple of months ago, I briefly spoke to the technician. I was impressed and decided to call for a quote for my own home. Ricardo and Travis came out to clean the ducts in my home at the agreed date and time. They were extremely pleasant, and worked carefully, quickly and professionally. Both young men made what I thought would be a disruptive process into a thorough but hassle-free service. I highly recommend Atlas Care's duct cleaning service and their professional friendly technicians!

Anthony and Garrett were my service technicians - not only were they polite, efficient and respectful of my home they were highly knowledgeable and helped me understand the process and issues that we may have in the future. I would highly recommend and will be re-using this company in the future.

Service Technician Alex B. arrived right on time, was clean, friendly and efficient. He took the time to explain the maintenance that he had completed on our furnace in language I understood. We have always had good service from this company but this young man was exceptional.