Approx. 8 1/2 years ago we purchased a furnace and air conditioner through Atlas Care.
I have found that all the technicians employed by Atlas Care who have come to perform maintenance checks on my ac and furnace over the years to be quite good, friendly and customer focused.
I recently had a problem with my furnace over this past weekend and I had your technician Nimo M. install the new part required today Monday January 27th.
I was extremely impressed by his attitude, customer service orientation, technical skills and his friendly nature.
We did have heat, but the furnace kept going on off and on. We were very anxious about this issue since we are leaving to go on a long vacation in just a few days.
I was extremely impressed at how Nimo M. approached my furnace repair issue today. He did a total diagnostic along with our annual maintenance check and addressed our concerns about our furnace while we will be away. We will be having neighbours check in on a regular basis.
He explained the repair process in user friendly terms and gave us tips about furnace filters and told us exactly what are neighbours should check for while we are away.
and how they can contact Atlas Care
I highly recommend Atlas Care for their products and service and their ability to hire great staff such as Nimo.
Thanks again Nimo!!!!!!!!!!!!