Brampton Hardwood Floors Ltd reviews (311)

Hi, Luc. As you know, your colour wasn't easy to match, but we all worked hard and got it done together. We are so happy that we were able to exceed your expectations. It's par for the course for us. Thanks for the great rating, and for referring your neighbour to us as well.

You are right about our prices, Michele. They can't be beat. Our service and in-stock selection is also unbeatable. Thanks for your kind review and high rating.

Thanks Ai-Kwang for the positive Review, Vince has a vast assortment of knowledge when it comes to Hardwood, he was pleased that you were happy with his help and he looks forward to seeing you in future.

Thanks, Devon. Our huge on site inventory of assorted quality products is just one part of our commitment to excellent customer service. Our gratitude also for referring your friends and family to us. We will take great care of them as well.

We were happy to serve you and take care of your extra requests, Darryl. Whatever it takes to please our customers, we will endeavor to do. We thank you for the positive review and hope to see you again.

Speedy quality service is an important part of the long-standing success of our business, CB. Our vast on-site inventory and numerous connections to industry professionals help us keep our approximately 30,000 yearly customers happy and satisfied. Thanks for the kind words. Also, John says "Hi!"

Hi Roger. Vandana is one of the most valuable resources of our company, she always knows what a customer wants and is happy to hear you liked her service. We all thank you for the positive review and look forward to dealing with you in the future.

Thanks for the review, Manny & Bruna. Our sales staff remember you guys and feel that you were nice people and easy to deal with. We work very hard on ensuring that we sell the highest quality flooring products at the best prices, and ensuring that our staff is courteous, professional and helpful. The restocking fee is our policy on cancelled orders, and is clearly posted throughout our store and on our invoice. It is unfortunately required to cover our administrative and employee expenses for receiving, repacking and restocking the products. However, As our sales staff explained, we always strive to keep our customers happy and would be pleased to apply the restocking charge to other product purchased from us.

It was very nice meeting and you and your wife, Barry. Thanks for your kind words. John is especially grateful and like all of us at Brampton Hardwood, hopes to help you again in the future.

We are happy to hear that you were impressed with our showroom, product and prices. We apologize again for the mistake in shipping, and as you know we quickly remedied the error. While certainly not an excuse, mistakes happen to the best of us, and can almost be expected when we process around thirty thousand orders a year. However, the true measure of service is how a company deals with problems that arise. Please come back and see our sales manager so we can address your issues with customer service. We always try and make things right for all of our customer's concerns.