Canlik Kitchens
Canlik Kitchens reviews (234)
Review from HomeOwner Review left on 22 Apr 2015Rating: 5 out of 5We hired Canlik to reface our kitchen cabinets (ie., replace existing doors with new doors and apply veneer to exposed cabinet sides), install new counter top and back splash, and make a new cabinet over the stove that could accommodate a 30-inch exhaust fan. They did a fantastic job. All the people we met were organized, precise and punctual. It only took them 5 days to complete all the work and the kitchen looks great. Would definitely work with these guys again.Review from Richard Haskell Richard Haskell
Review left on 21 Apr 2015Rating: 5 out of 5Kitchen cabinet refacing
I’m redoing my kitchen in stages, starting with the cabinets – Canlik did a fantastic job of refacing! From the beginning, I was impressed by the courteous and professional service from Sandra and Victor. On the day the work took place, I was surprised when only one installer showed up. Nevertheless, he worked quickly and efficiently and had the job done within a few hours. I was very impressed with his eye for detail. The cabinets look great! I highly recommend Canlik, and when I decide to have my counters replaced, I’ll definitely go back to them.Review from HomeOwner HomeOwner
Review left on 11 Apr 2015Rating: 5 out of 5Kitchen refacing
I called this company for doing the kitchen refacing last years in April. They do a fantastic job! No hassle at all. Staff is super friendly I am happy with my kitchen thanks!Review from HomeOwner HomeOwner
Review left on 8 Apr 2015Rating: 5 out of 5Kitchen Refacing and New Pantry
I just want to say thank you so much for all the hard work. We are very happy with our newly upgraded kitchen. Also, we wanted to point out that the installers who came to our place to work were very professional, always on time and they worked really hard. We really appreciate all the effort that went into our new kitchen.Review from HomeOwner HomeOwner
Review left on 13 Jan 2015Rating: 5 out of 5Kitchen Refacing
I chose refacing for budget reasons and to avoid the disruption of a big renovation. It was a small job but Canlik gave it their full attention, including designing an appropriate solution for a "difficult" corner. They started on time and finished when they said they would. They took pride in high quality work and were very respectful in my home; I was comfortable going out of town and leaving them unattended for 2 days. The kitchen looks great and was completed exactly on budget. During the renovation all my questions were answered quickly and all my calls and emails returned promptly. I would not hesitate to recommend this company.Review from HomeOwner HomeOwner
Review left on 4 Jan 2015Rating: 5 out of 5Kitchen refacing and construction of pantry
Very happy with project completed by canlik. Work was done on time and on budget. Customer service was excellent and all emails and phone calls were answered quickly. They were also very accommodating with changes we wanted to make during the project. Have already asked them to come back for a second project at our home.Review from HomeOwner HomeOwner
Review left on 1 Oct 2014Rating: 5 out of 5Kitchen Refacing & Counter Top Replacement
Hi Victor, We want to thank you and your team for the excellent job done recently for the complete refacing of our kitchen. The project was completed in a timely manner as promised. Quality of your products installed exceeded our expectations. Your staff was very courteous, professional, experienced and pleasant to deal with. I should point out prices quoted were very reasonable. We also liked your after sales service, calling us to enquire if we are completely satisfied. This shows how much you care your customers. I would not hesitate to recommend Canlik Kitchen to our friends and relatives. Thanks again for all your help.Review from HomeOwner HomeOwner
Review left on 12 Sep 2014Rating: 4 out of 5refacing + adding new cupboards and countertop
Canlik refaced my kitchen cupboards and built and installed 2 new cupboards, a drawer unit and a countertop. The kitchen looks fabulous and, almost a year later, the products and workmanship have held up well. The work was done on time and the workmen were courteous and professional. The plumber they sent to install new sink and taps I had purchased elsewhere was excellent and went to a lot of trouble to make sure everything was working properly. I did have a problem with their customer service at one point which is why I'm not giving a perfect "10" rating. The problem started when one of their representatives verbally quoted me a price for a new sink, which was an afterthought, and made it clear that the price he quoted included installation. I repeated his quote and what it included and he confirmed it and assured me that there would be no additional costs. When I contacted the office to put in the order, as he had asked me to do, I was informed that the price was double what I had been quoted. When I objected and explained the conversation with their representative, there was not even an acknowledgement that he had made a mistake, much less an apology and certainly no mention of even a token reduction in the new price. I declined in writing to purchase the sink from them and stated my objection to their business practice in this regard. Canlik's response was to tell me that "management" had decided to cancel my contract because of my objection. I did not want to start the whole process of finding a new company, selecting from their products, etc. and was under some time pressure so I swallowed my anger, gritted my teeth and grovelled. I basically begged them not to cancel my contract and said I must have misunderstood (which I know I didn't). They never did take any responsibility at all for the situation but did agree not to cancel the contract. While I would recommend Canlik to anyone considering refacing, I would advise them to be very careful about accepting anything verbal - make sure everything is in writing and very detailed- and be aware that this company does not respond well to criticism.Answer from pro:
Dear Sheila, Thank you for your comments. Firstly, we are pleased to know that you are enjoying the kitchen and happy with our products and workmanship. We would like to take this opportunity to clarify one miss perception that you might have on our company. We had NO intention to use the 100% refund of your deposit to force you to purchase the sink from us. It was perfectly your choice. We just wanted you, as our valuable potential customer, who had doubt on us at that particular moment, had a fair chance to reconsider your choice even you had signed the contract. We believed that you could make a better decision (on choosing your contractor) only if you were not losing a penny even you bailed out of the deal. We were sorry about the sink quotation misunderstanding. Just to clarify the misunderstanding, the price quoted was lower than those from most big box stores. On top of that, the price included mounting the sink to the new counter top. A promise that we did perform. However, you were asking for plumbing services to be included. Sink mounting and plumbing services are two different services. Just like faucets, dish washers, toilets, etc. The price of fixtures would not include plumbing services. We just tried to draw your understanding of this generally accepted fact. We could not offer an apology or discount to you because the action would carry a wrong message of admitting that we treated you with dishonest, which we did not. Having said all that, we sincerely treasured the opportunity to serve you and thank you for giving us the chance, even after the miss understanding, to proof to you that you had made the right choice. THE MOST IMPORTANT FACT IS THAT YOU ARE NOW ENJOYING YOUR KITCHEN. THANKS AGAIN FOR YOUR COMMENT. Canlik
Reply created 29 Sep 2014Review from HomeOwner HomeOwner
Review left on 12 May 2014Rating: 5 out of 5Kitchen cupboards refaced
We recently refaced our kitchen cupboards and are very pleased with the work completed. Canlik certainly is a company that takes great pride in what they do. Service and workmanship EXCELLENT ! They did not rush the job and took time to make sure everything was done right. Installer was always on time. Canlik completed all the work as specified in the signed contract. We wouldn't hesitate to recommend them to others looking for kitchen upgrading etc. Our thanks to Victor ,the installers , Madelaine & Gloria in the office !!Review from HomeOwner HomeOwner
Review left on 26 Apr 2014Rating: 5 out of 5Kitchen Renovation
We wanted to upgrade our kitchen within a certain budget and we received several quotes to have our cupboards replaced. Canlik suggested we replace doors on upper cupboards and make new lower units. Also did custom doors on existing large free standing unit. Workmen were very courteous and respectful of our home. Job was completed within allotted time frame quoted. They came back for a few minor adjustments. I love the fact that they suggested installing pull out drawers instead of doors on lower cupboards.