Capps Duct Cleaning Services

Rating: 5 out of 5

Capps Duct Cleaning Services reviews (750)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2012

    Duct Cleaning

    We noticed on day 1 upon moving into our 80year old home that the ducts needed some cleaning. The previous owners had a cat and dog and probably didn't clean the ducts for a long time! After doing a bit of reading, we decided to ask Paul and his team to help us out. They got back to us in a couple of days and by the end of the week, came over to do the job. They were professional, timely and took the time to explain what they were doing and about air quality in the home.

    Answer from pro:

    Sarah, thank you for doing a review of our service, it is greatly appreciated. Enjoy you home and all the best. Mike Skelton

    Reply created 3 Jul 2012
  • Review from Lloyd Lavalley
    Rating: 5 out of 5
    Review left on 29 Jun 2012

    Duct Cleanining

    The service was great. They scheduled me in the same week as I called.I wanted to get the work done before going on holidays. On the day before they phoned and reminded me of the appointment. They phoned on the day of the appointment to see if they could come a couple of hours early, which suited us. They went right to work upon arrival , did all the work and cleaned everything up after them. They sure got a lot of junk/debris out of the ducts,which the builder was supposed to have done and obviously did not. Great job , will use these folks again.

    Answer from pro:

    Lloyd thank you very much for doing a review of our service, and thank you for the nice comments. Hope you have a great Holiday weekend and a terrific Canada Day. Mike Skelton

    Reply created 30 Jun 2012
  • Review from ALLKYN KITCHENS INC Toronto, Ontario
    Rating: 5 out of 5
    Review left on 25 Jun 2012

    Duct Cleaning

    It was a pleasure to get Paul come and clean the ducts in our new home. He was on time, and explained his process of what he was doing and went right to work. I was very satisfied with his work and professionalism. I would highly recommend him to any one. Thanks Paul.

    Answer from pro:

    On behalf of Paul and the entire Capps Team we thank you very much for doing a review of our service. All the best. Mike Skelton

    Reply created 25 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2012

    Air Duct and Dryer Vent Cleaning

    Rob and his team are very experienced and professional. Was on time, quick, clean, and reasonably priced with absolutely no damage to the house what so ever. I highly recommend this company! Chris Markham

    Answer from pro:

    Chris thank you very much for doing a review. It was a pleasure being of service. All the best. Mike Skelton

    Reply created 20 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2012

    Duct and Furnace cleaning

    Robert and his staff did an amazing job cleaning my ducts and furnace. They gave me great advice on how to maintain my furnace. They were careful when they moved my furniture and didnt cause any damage. Both professional and friendly, I would highly recommend Capps for a thorough job.

    Answer from pro:

    Rita, thank you for doing a review of our service, we greatly appreciate you doing so. All the best, Mike Skelton

    Reply created 17 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2012

    Robs the best!!!

    I have had Rob and his team up to our place in Muskoka twice now for a cleaning of the system. They were great, very professional and courteous, did a great job and left the whole house just breathing better. I will be having them back again for sure. The rates are very reasonable as well. Rob even cleaned inside the furnace and the HRV system and gave me some pointers on the settings I should be using. Awesome guys!!

    Answer from pro:

    Andy: Thank you very much for doing a review of our services, it is greatly appreciate. All the Best. Mike Skelton, Director of Sales & Marketing.

    Reply created 10 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jun 2012

    Duct cleaning service

    This is our first time to call a duct cleaning service. Capps provided us a professional and high quality work. Not only I got the clean service, but also I learned how to do basic maintenance work of our HRV system from Paul. Thank you, Paul. We'll see you in 3 years.

    Answer from pro:

    Vicky thanks for the review. We appreciate you taking the time to do one, and look forward to servicing your home again in the future. Mike Skelton, Director of Sales and Marketing

    Reply created 10 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jun 2012

    Duct Cleaning

    I have been using Capps Duct Cleaning for a number of years. I thought I would finally recognize the exceptional service I have received over the last decade. What is nice to know is that even though I am likely regarded by Capps Duct Cleaning as a loyal and returning customer, each time they perform duct cleaning services (annually), they treat me with first class attention as if I was a new customer for the very first time. I like that. Without a second thought I would recommend Capps Duct Cleaning for your duct cleaning services.

    Answer from pro:

    Roger, we greatly appreciate you taking the time to do a review of our service. We look forward to being of service to you and your family and we thank you for your continued loyalty. All the Best. Mike Skelton, Director of Sales and Marketing.

    Reply created 10 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2012

    Capps Duct Cleaning

    Amazing attitude, Amazing service, Highly recommended!!! After buying our first house, my wife and I had trouble sleeping at night with out waking up coughing and wheezing. My dad said it could be from a dirty furnace or ducts. On a referral from a friend, I called Capps Duct Cleaning because they did his ducts and he received really great service. Paul was very knowledgeable and explained everything to me. He showed me that the previous owners hadn’t had the ducts cleaned since having the basement finished and the drywall dust settled in my ducts causing us to cough and wheeze at night when the heating was on. After cleaning the ducts, they also cleaned out my dryer vents and gave me some great advice on how to maintain the furnace. I would and have already referred all of my friends and family to Capps Duct Cleaning. Thanks for the great service!!!

    Answer from pro:

    Shaun, thank you very much for taking the time to do a review of our service. We are very proud of our staff and the job they do for our customers. All the best and thanks again. Mike Skelton, Director of sales and Marketing

    Reply created 8 Jun 2012
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 29 May 2012

    Duct cleaning

    Robert and assistant were not very profesional, they did a lousy job. By moving the furniture they broke my console and are not willing to pay for repair. EMPTY PROMISES, NOT TRUSTWORTHY. Would not recommend.

    Answer from pro:

    Rosa, thanks for bringing this to my attention. We are very sorry that you are unhappy with the service you received. We have been in business since 1998 and this is the first time we have received such feed-back ever, as you can see from our previous 250 plus reviews just in the last couple of seasons. Rob is very professional as is our long term employee that was with him. Rob has advised me that he has been trying to work something out to rectify this situation to your satisfaction but with no success to date. From my conversation with you yesterday I realize this has upset you as you were mad with the fact that when I received your call I did so from outside the office. I understand this morning Rob was in touch with you and provided you with a name of an individual as we would like a second opinion on the cost to repair the unit in question. Accidents can happen and I believe this is a reasonable request so we can try resolve this. Capps is a family business noted for our trustworthiness and honesty and professionalism. Me being the eldest member of this family I am personally upset that you would think of us to be as your review suggests. All the best. Mike Skelton, Director of Sales and Marketing.

    Reply created 30 May 2012
Get in touch