Capps Duct Cleaning Services

Rating: 5 out of 5

Capps Duct Cleaning Services reviews (753)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2010

    Duct Cleaning Service

    Paul and Joe were absolute professionals. They were in and out of our house in an hour and a half and it smells great in here now! Paul took the time to explain what it was he was doing and the process he was following. Very pleased with their work and would recommend them to anyone in the future. Happy to report that they will now be the "go to guys" for any future duct cleaning. Turned an otherwise mundane task into a very delightful experience!

    Answer from pro:

    Wow! Thanks, I'm sure the boys will be happy to read your review. Thanks for taking the time to do it. Have a great Christmas and New Year Nikki and Family. Regards Mike Skelton

    Reply created 14 Dec 2010
  • Review from Rick
    Rating: 5 out of 5
    Review left on 9 Dec 2010

    duct cleaning

    Absolutely no complaints. They reminded me three times they were coming, they arrived on time, they told me exactly what they were doing while they were doing it and they did a great job. Very friendly, very efficient, very thorough. I'd definitely have them back.

    Answer from pro:

    Rick, thanks for the positive words and taking the time to do a review on our service. Best Wishes to you and your family during this Holiday Season. Mike Skelton (Sales & Marketing Director)

    Reply created 14 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2010

    duct cleaning

    Paul and assistant showed up exactly on time as they had indicated, and wasted absolutely no time in getting everything setup. They explained each step of the process and benefits of their system of cleaning, ran into minor issues but dealt with them professionally and got the job done. Great quality and service, would hire them again myself and recommend them to anyone that wants well cleaned ducts.

    Answer from pro:

    Thanks for taking the time to do a review on our service. We appreciate your positive comments. All the Best to you and your family during this Holiday Season. Mike Skelton (Sales & Marketing)

    Reply created 14 Dec 2010
  • Review from Shannon
    Rating: 5 out of 5
    Review left on 7 Dec 2010

    Duct Cleaning Services

    I got five quotes for duct cleaning (ranging from $200 to $750) and decided to go with Capps b/c of their great homestars reviews and their reasonable cost (around $350). The team was on time, very knowledgeable and friendly. I would not hesitate to recommend them to friends and family.

    Answer from pro:

    Shannon thanks for taking the time to do a review on our service. We are very happy you are pleased. All the Best to you and your family during this Holiday Season. Mike Skelton.

    Reply created 14 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2010

    Duct Cleaning

    Paul and another man were here mid-September at the end of the day (it has taken me a while to post). They kept up a good energy level and put on a bit of a show with their friendly banter, which was nice considering it was their last call of the day. They had a friendly and considerate manner and it showed that they've been doing this for a while. The ducts looked very clean after they were done and they definitely removed a significant amount of dust and other junk from the duct work (I believe they sucked up a wrapper from a few decades ago). There was a bit of minor property damage to our water pump after they were done, which is the reason for docking a point, but I would consider using them again.

    Answer from pro:

    Thanks for taking the time to do a review of our service, it is greatly appreciated. I am sorry to hear there was a minor problem. I hope our Team was able to deal with it to your satisfaction. I would like the Owner to speak with you to make sure you get complete satisfaction. I am not sure if we will be able to identify you based on the number of calls in your area. I would recommend you call our office and our Owner will be in touch with you. We wish you all the best during this Holiday Season. Mike Skelton, Director of Sales & Marketing.

    Reply created 6 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2010

    Duct Cleaning

    They arrived on time, took the time to carefully place their duct cleaning equipment around my house to prevent any damage. They explained what they were going to do, how their equipment cleans our ducts. They were extremely polite, and even took their shoes off without me asking. Our washroom reno guy had left a mess in the duct work and Capps took the extra effort to make sure everything was cleaned out. Not only that Paul (one of the technicians) helped repair a hole in our return air duct.

    Answer from pro:

    Thanks for the great review and have a wonderful holiday season. Mike Skelton, Director of Sales & Marketing

    Reply created 6 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2010

    Duct Cleaning!

    We just had Capps Duct Cleaning come to our house to clean our ducts. My father stayed at the house while they were here and he had nothing but great things to say about these people (and he is hard to please). Number 1, they arrived on time. Number 2, they did a fantastic job cleaning our abnormally dirty ducts. Number 3, they went over and above the call of duty by taping up some of the old duct work that was done by a previous worker and by adding the new filter in place. We would HIGHLY recommend these services to those who are interested!

    Answer from pro:

    Thank you very much for taking time to do a review. Also thank your Dad for his comments as well. It was are pleasure to be of service to your family. Have a great holiday season. Mike Skelton, Director of Sales and Marketing

    Reply created 6 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2010

    Duct Cleaning

    I have used Capps Duct Cleaning at both my home and investment property. They are excellent to work with, polite, hard working and efficient. My tenant liked Paul so much she has passed his contact information on to her family! You won't go wrong by using Capps!

    Answer from pro:

    Thank you very much for the review it is greatly appreciated. Mike Skelton

    Reply created 6 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2010

    Duct cleaning

    Everything you read here is true. They arrive exactly when they say they will. They called first to let us know they were coming soon. Worried about leaving dirt behind. They were very thoughtful and polite -- offered us earplugs b/c of the noise. Took the time to explain what they were doing and gave tips about keeping the filters clean. Really great.

    Answer from pro:

    Thanks for the review. We take our service and customer relations very serious so I am glad your experience with Capps was Great. All the best for the coming Holiday Season. Mike Skelton

    Reply created 23 Nov 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2010

    Duct Cleaning

    Robert and another gentleman arrived on time. They were very polite and courteous. They asked several times and made sure that it was ok if they left the front door open because they didn't want our dog to run out of the house. They also asked when they wanted to move the furniture, to make sure it was ok. They moved the furniture back as best they could, and when the service was completed, ensured that we didn't have any further questions. Would definitely recommend!

    Answer from pro:

    Thank you for the nice review, it is very much appreciated. Look forward to being of service again in the future., Mike Skelton, Director of Sales & Marketing.

    Reply created 19 Nov 2010
Get in touch