Dial One Professional Duct Cleaning

Rating: 5 out of 5

Dial One Professional Duct Cleaning reviews (679)

  • Review from Aamir Vahora
    Rating: 1 out of 5
    Review left on 30 Aug 2022

    Duct cleaning but job finish in rush and left 1 return duct and one air vent duct unclean

    Called the dial one by reading home star review but they came fast which is good but their main vacuum pipe is keep breaking up in middle of work. Also technician has to tape it all the time to finish the job. He forgot to remove the filter before job. Usually return duct clean by unscrew the cover he just want to finish the job faster so he didnt care to unscrew the return duct and just put the air nozzle in through the slot of the cover and said its clean. Also he forgot 1 air vent and 1 return duct vent. Well, I was completely not happy with their service also they dont listen to customer and not answer the questions of any doubt regarding work and service. Technician seem like in rush. So, for the next time I am definitely not going with this company for work.

    Answer from pro:

    Hello. Aamir This is horrible that this is happened to you! I wish you would've called us and expressed some concern. This way we could remedy this issue right away and put all of our minds at ease. I've looked back at the recent records and I can't find you anywhere? I've been dying to reach out but sadly this is the only forum to find you. Unfortunately these things happen every once and while ,but the mark of good company vrs a bad is how it's dealt with when problems arise. I can confidently say I'm 100 percent behind you and willing to fix modify or redo whatever. My techs are amazing workers. Although sometimes like me like you. Sometimes we are off. We all have issues like family,health,money and whatever else they can toss at us. I ask for forgiveness and a 2nd chance. Please give me a call at 905-926-3884. I'll ensure you'll get your money and times worth. Sincerely joe.

    Reply created 1 Sep 2022
  • Review from Calvert Drummond
    Rating: 5 out of 5
    Review left on 27 Aug 2022

    Air Duct Cleaning

    I was extremely impressed by their work and service. When I initially called I spoke with Will and he was very helpful and knowledgeable. The on-site technician (MJ) was very knowledgeable, skilled, competent and proficient. He was very clear about explaining the process with me and provided before and after photos. He also gave me some good house keeping best practices in regards to the maintenance and efficiency for my furnace. Highly recommend Dial One Duct Cleaning.

    Answer from pro:

    Hello Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

    Reply created 21 Sep 2022
  • Review from Anil Wijesooriya
    Rating: 5 out of 5
    Review left on 5 Jul 2022

    Fantastic duct cleaning experience!

    Aiman did an amazing job with our duct cleaning. Perfect experience from start to finish. Arrived on time, clear explanations of the work being done, and very thorough work. The video really helped to show how much dirt collects in the vents. Highly recommended!

    Answer from pro:

    Hello Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

    Reply created 21 Sep 2022
  • Review from Paula Carmona Murphy
    Rating: 5 out of 5
    Review left on 10 Jun 2022

    Duct Cleaning

    Very happy with Amjad's work! He was very thorough and took the time to film the cleaning being done and to explain how the job is done. Very friendly and professional. Definitely recommend the company!

    Answer from pro:

    Hello Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

    Reply created 21 Sep 2022
  • Review from Amy Tieu
    Rating: 5 out of 5
    Review left on 22 Apr 2022

    Amazing Service & Excellent Job

    Aiman did an amazing job from start to finish! No hidden costs, and explained eveything thoroughly and showed me before and after photos. Highly recommended!

    Answer from pro:

    Hello Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

    Reply created 21 Sep 2022
  • Review from Susan
    Rating: 5 out of 5
    Review left on 5 Feb 2022

    Excellent Service

    Dial One Duct Cleaning was excellent. Amjad provided excellent service from start to finish. He was knowledgeable, reliable, and respectful. He provided thorough duct cleaning services and helpful tips for maintaining our systems. We will recommend them to friends and family.

    Answer from pro:

    Hello Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

    Reply created 21 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2021

    Ducts, hvac blower and dryer cleaning

    Excellent, excellent, excellent. Dial one came recommended by friends and I checked home stars. Price is good, but Aiman takes service and value to another level and takes the time to explain what he's doing, made sure one of the returns which was missed by the previous company was cleaned. They cleaned out my HVAC and dryer vent. Before and after pics were astonishing. Lemony scent is nice and air just feels cleaner. Highly recommend and would use again!

    Answer from pro:

    Hello Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

    Reply created 21 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2021

    Awesome team and crew!

    Spoke with Joe and was very thorough with explaining the process and pricing. Aiman was the representative that came to our home and executed the service. He was very professional and showed us real time videos of the cleaning process. Only complaint, getting a hold of someone via phone is a challenge.

    Answer from pro:

    Ravi. Awesome review sir. Thank you. Hope to see you in a few years. Btw. Sorry busy season is upon us,we are burning candles on both ends. Gets hard to manage with such "feast or famine" like it's either way on or wayyyyyyy off. We will try harder to fix this issue. Thx joe.

    Reply created 17 Oct 2021
  • Review from Michael Pittini
    Rating: 5 out of 5
    Review left on 6 Oct 2021

    Exceptional service

    From the initial booking with Will to the actual duct cleaning by Aiman, we were very impressed with their courtesy and professionalism. Pricing is competitive, based on floorspace and includes services that others often charge extra for. Aiman is clearly experienced and performed a very thorough cleaning . Would recommend Dial One without hesitation.

    Answer from pro:

    Hello Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

    Reply created 21 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Sep 2021

    Duct Cleaning

    Duct cleaning required following extensive home renovations. Professional, thorough duct cleaning conducted. No surprise or hidden costs. Quality of air flow throughout house immediately improved. Would highly recommend Dial One.

    Answer from pro:

    Hello Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

    Reply created 21 Sep 2022
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