Enercare Home Services reviews (4662)

Joseph was able to identify the real cause of calcification build up on our rented water heater. The build up was so disturbing that we requested for tank replacement frequently. He was friendly, technical and worked extra mile to solve the problem.

They were amazing, friendly, tidy, knew what they were doing, fast and explained everything. Saeed and his helper went above and beyond. Also when i called to set it up, they were also very friendly and helpful. Love the service. Remarkable.

Chuck the service technician from Direct Energy is just super. He calls before he comes, and does his work in a clean and timely fashion and he is always cheerful. Thank you.

The Direct Energy service technician was friendly and knowledgeable. The service was prompt and the technician was reliably on time and also provided advance notice of his arrival. Thank you

The service technician is without doubt one of the most amiable, knowledgeable and courteous professionals it has been my pleasure to meet. From the outset of the work until the time she left, she spent time to explain the problem, the possible repairs and the time it might take. Direct Energy is lucky to have such an employee. Thank you.

The person who answered when l called was very friendly and you can tell that he "answered with a smile" which is very important. Both technicians that came to my house were also very friendly, courteous and knowledgeable.

We needed a replacement tankless water heater in a hurry, and the Direct Energy Team delivered. The entire process - assessment of our needs, installation and subsequent performance of the heater were exceptional. Rarely have I seen such expertise and attention to customer needs. Five Gold Stars to Direct Energy team: Denis, Nyle and Brian!!

Although I had given the call center a hard time, when the service technician came I was more than happy he was very friendly and explained what he was doing.

The Direct Energy service technician called to say he could come earlier and if that would be better which it was. He was very polite and he explained everything very well.

Appreciate the effort to obtain a heat exchanger for our High Efficiency furnace. This was a Trane furnace only four years old, with a cracked heat exchanger. The weekend was cold, and the house was kept warm with electric heaters. Repair was done in one day, once the unit was found.