Keep up with the excellent work you are doing. Continue to stay focused on customer service and listen to the concerns / requests of the client. Thank you ! !
Review from HomeOwner
HomeOwner
Rating: 5 out of 5
Review left on 30 Oct 2014
Furnace Service
Service was great, twice the Direct Energy technician phoned me with an offer to come long before my scheduled time, but l could not be there. Very appreciated thank you!
Review from HomeOwner
HomeOwner
Rating: 5 out of 5
Review left on 30 Oct 2014
Water Heater Service
The Technician assigned to my job was absolutely fantastic. Very personable and friendly and took the time to explain everything that he was doing to my water heater and making sure that I was well educated with my appliance. I would recommend this Technician to anyone.
Review from HomeOwner
HomeOwner
Rating: 5 out of 5
Review left on 29 Oct 2014
Hot Water Service
When our hot water tank stopped working, l called Direct Energy and they sent out a technician the same day. Thanks! Joseph was the name of the technician he was really good.
Review from HomeOwner
HomeOwner
Rating: 5 out of 5
Review left on 29 Oct 2014
Furnace Install
We were amazed that we arranged for an installation of a furnace on Tuesday and it was installed the next day. You can't get better service than that! Thank you!
Review from HomeOwner
HomeOwner
Rating: 5 out of 5
Review left on 29 Oct 2014
Water Heater Service
Service technician was very friendly and approachable. He treated me with respect and as a woman on her own and not understanding things he explained things very well to me.
Review from HomeOwner
HomeOwner
Rating: 5 out of 5
Review left on 29 Oct 2014
Furnace Service
The service technician was very friendly and he helped resolve the slight problem we had. We were extremely pleased with him. We would complement him highly. Thank you Direct Energy
Review from HomeOwner
HomeOwner
Rating: 5 out of 5
Review left on 29 Oct 2014
Furnace Service
Manny was very kind, and very polite. He smiled, and he explained exactly what he did. He even asked permission kindly. He comes highly recommended. Thank you Direct Energy !
Review from HomeOwner
HomeOwner
Rating: 5 out of 5
Review left on 29 Oct 2014
Protection Plan Sales
The person l spoke with in customer care was polite, friendly and told me how to bundle my services to save money on my bills. Thank you Direct Energy ! !
Review from HomeOwner
HomeOwner
Rating: 5 out of 5
Review left on 29 Oct 2014
Furnace Service
The best service call l ever had. He did a through job on the examination of the furnace. I am very pleased with the service. Thank you Direct Energy !