Enercare Home Services reviews (4662)

For my annual maintenance check, Shahid took the time to speak to me about my furnace and suggested for me to think about some things. He was very thorough with his explanation. He remembered little things about his previous visit to my house, which was a nice personal touch. Thank you.

Rick Forbes cleaned our furnace on September 18th & he did an excellent job. His knowledge was excellent & we would recommend Direct Energy to anyone. Being on Protection Plan, it cost us nothing but would have cost us approx $149.00 without the plan

Over all right up to the installation, the service was superb and very good. Now, I am just waiting for the completion or processing of corresponding discounts/rebates to reduce the cost of acquisition which I was told that it would be done when the post audit is done.

I called Joe Conforti directly as he was my first contact in 2013 when I purchased an air conditioner from Direct Energy, and I again relied on his expertise to help me with the purchase of this new furnace. The installation team Tim and Americo were stellar. They worked quietly and efficiently and cleaned up the work area completely, before leaving. I would definitely recommend Direct Energy to anyone considering to purchase a furnace or air conditioner.

John, the installer, did an excellent job. He was extremely courteous and respectful. Not only was he respectful towards us, but also towards our home. He completed his job in a very clean and neat manner.

The entire service appointment was done with the greatest professionalism. I definitely appreciated the attention given to detail from Direct Energy's Service technician. I will not hesitate to call Direct Energy again!

The service that direct energy offers is second to none! In this respect I have no hesitation recommending Direct Energy to friends or family. They always offer me, as a customer first class service.

Everything seems to be going fine with the appliances under your care. Please continue to service my furnace and a/c. I am slightly confused with the difference in plans such as protection versus maintenance but hope to understand them better. Thank you.

Technician got the job done and explained the condition of the furnace and what to expect, what to look for, as well as insure CO detectors are in a good place should a problem arise down the line. Very pleasant to deal with. I also appreciated the email follow up once appointment for service was made.

Mike was an excellent technician and I want him to come back to do the maintenance on my furnace. I now have a service plan for my furnace that Mike very courteously and competently sold me via his Ipad. Thank you for providing convenient working technologies to your service technicians.