Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1700)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2009

    Laundry back up

    Actually I called up the Drain works by accident. I thought I was contacting Mr. Rooter. Anyhow, the technician came in and first thing I notice, he put the plastic cover over his shoes very impressive. The Technicial explained in details with whatever he was doing during the job and even drew picture of it at the end of the job. I'm very happy with the whole process and I'm glad that I got the right company to do the job. Well Done! :)

    Answer from pro:

    **Thanks Melda** We are grateful for the review and happy to know you were satisfied with the service you received. We look forward to being the plumbing and drain service providers you can rely on.

    Reply created 25 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2009

    Unblocking the main drain

    DrainWorks helped us yet again. This is the second time we used their service. First time in our old house and this time in the new house. We had a main sewer line blocked by piece of wood and basement was flooded by backed-up water from rainfall. The response time was quick and service courteous and professional. The price could be a bit lower, but if you need fast and quick resolution to emergency problems, I highly recommend DrainWorks.

    Answer from pro:

    **Thanks Mike** We appreciate your review and your input. It is rewarding to know that you recognize the value in our service and continually rely on DrainWorks for your plumbing and drain needs.

    Reply created 25 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2009

    Clogged Kitchen Drain

    I called at 9 am with a fully clogged kitchen drain. The plumber was to be at our house at 2 pm and he was. One hour later---we were back with a free flowing sink! Wonderful, clean, fast and efficient service.

    Answer from pro:

    **Thanks BKG** We are grateful for the review and are glad that you were satisfied with our service from start to finish. You are a valued customer and we look forward to being the plumbing and drain service providers you rely on.

    Reply created 25 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2009

    Shower drain

    Before drainworks came, our shower was stuck, like a little swimming pool. After Jeremy Harris's work, it drains like it should be. He cleaned out large amount of build up plus hair from the former owner. Also snaked via shower drain usin K-50 w/ 3/8" cables for 15' and pull back more hair. Later I tested the water and the shower drains very well. I really recommend this company if you need help with your shower. Diana

    Answer from pro:

    **Thanks Diana** We appreciate your review, thank you for taking the time to share this positive experience with others. We are glad to know that we were of assistance. Thanks for choosing DrainWorks.

    Reply created 25 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2009

    Sewer line Trap removal

    I was very pleased with my service experience with Mike and DrainWorks. He came out within the hour for my first emergency call on Monday, and temporarily fixed the problem until he could arrange for a full crew to come out on Wednesday. Then he came back today (Thursday) to inspect the work; he found additional problems further back as well as further forward in the line, and snaked them out for me at no charge. Mike provided a professional and detailed upfront explanation before work started; he came back several times while the job was in progress to inspect; he provided several camera inspections before, during, and after the work was completed; and he made a thorough inspection of the complete sewer system. The workers cleaned up the gigantic mess they had to make very well. Mike and DrainWorks provide excellent customer service -- I highly recommend them!.

    Answer from pro:

    **Thanks Diana** It was a pleasure reading your detailed account of the service you received from DrainWorks. We value your input and are glad to know you were so pleased with our service. Thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you can rely on.

    Reply created 25 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2009

    Sewer line Trap removal

    Exceptional and prompt service, reasonable price, professional and detailed upfront explanation, work was done efficiently, successfully, on time and with minimum mess, several camera inspections before, during and after work, very clean and tidy job completion, thorough inspection of the complete sewer system, excellent customer service.

    Answer from pro:

    **Thanks Hamid** We value your review. Thank you for the kind words regarding the positive service you experienced with DrainWorks. We look forward to being your plumbing and drain service providers.

    Reply created 25 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2009

    Laundry tub backing up.

    Drainworks provided fast and reasonably priced service. Your company was able to provide same day service and a reasonable window of time within which to expect a technician. The technician was prompt,polite and conscientious. He introduced himself and went right to work. He quickly found the problem, gave me a quote and went right to work. I really appreciated the fact that he put on boot covers when he arrived and cleaned the area that he was working in thoroughly. Work was completed quickly and the problem solved. I will definitely use your company again.

    Answer from pro:

    **Thanks Anne** We are grateful for the review. It is a pleasure to know you were satisfied with our service and we look forward to being the plumbing and drain service providers you rely on.

    Reply created 25 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2009

    Fix Clogged Drain

    I called Drainworks and they came within an hour of the call, even though it wasn't an emergency. They unclogged the drain, and also provided advice about how to prevent such clogs in the future. They were very professional and cleaned up afterwards as well.

    Answer from pro:

    **Thanks Catherine** We appreciate the review and are glad to know you were satisfied with our service. Thanks for choosing DrainWorks.

    Reply created 25 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2009

    Preventative/ maintenance cleaning of external ground sewer house drains from 3 temporarily disconnected downspouts

    I was very pleased with my service experience with Matt today.It was a day with several contractors booked back- to- back. Matt was on time( much appreciated since work had to be done timely and in a certain progression of order) to do preventative maintenance cleaning via 3 temporarily detached eavestrough downspouts into the exterior ground/ sewer house drains.( My eavestroughs were in the process of being changed so it was an ideal time to clean the ground drains which eventually lead to the main external sewer drain of the house.) He was polite,knowledgeable,thorough and efficient. He made some helpful suggestions, as well as suggesting the most economical way to get the job done. In total 3 drains plus the outside mainline sewer were snaked and cleaned. I would have no reservations recommending Drainworks.

    Answer from pro:

    **Thanks Marie** We appreciate your review and are glad to know that we were of assistance and that you were satisfied with our services. We thank you in advance for any recommendations you make on our behalf and we look forward to being the plumbing and drain service providers you can rely on.

    Reply created 19 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2009

    Service Toilet

    I called DrainWorks to service a toilet which overflowed. When the repair guy showed up, he immediately put on covers over his boots. I was impressed from the beginning. He was very informative and very polite. The problem was solved quickly, and he cleaned the area very well. Overall a job well done.

    Answer from pro:

    **Thanks Brian** We are grateful for the review and are glad to know you were impressed and satisfied with the service you received. Thanks for choosing DrainWorks, we look forward to being the plumbing and drain service providers you rely on.

    Reply created 11 Aug 2009
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