Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1699)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2008

    Snake basement drain

    DrainWorks has cleaned out my basement drain twice now, and each time Jeremy did a great job. In less than an hour, he finished the job and left without any mess. I will definitely use them again next time.

    Answer from pro:

    **Thanks John K** We appreciate your review and repeat business. Thanks for choosing DrainWorks.

    Reply created 24 Sep 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2008

    Drain being clogged

    After having trouble with a clogged drain for a couple of years I was able to finally receive accurate and helpful information from the workers at DrainWorks, as they not only fixed my clogged drain but informed me on the cause and how to avoid such problems from occuring in the future.

    Answer from pro:

    **Thanks Elisha** We are grateful for your review and are thrilled to have provided the service you required and the answers you had been searching for. Thanks for choosing DrainWorks.

    Reply created 24 Sep 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2008

    basin sink snaking

    Used Drainworks 2nd time here and very happy with service and tech was Matt. I will call Drainworks plumbing again when needed , my name is Lucy from Cambridge area. September 5, 2008.

    Answer from pro:

    **Thanks Lucy** We appreciate your review and continued patronage. You are a valued customer and we value your business. Thanks for choosing DrainWorks.

    Reply created 24 Sep 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2008

    Clogged Toilet

    I called Drainworks this morning and they sent a qualified technician (Mike Dunn) to my house within an hour. He was courteous, efficient and clean. I won't hesitate to use Drainworks again and will certainly recommend them.

    Answer from pro:

    **Thanks Neil** We appreciate your review. We look forward to hearing from you in the future should you require our services and we thank you in advance for any referrals you make on our behalf.

    Reply created 24 Sep 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2008

    Toilet Block

    The technician removed the toilet and checked the underside of it and removed an air freshener bottle from the toilet that my 2 year old daughter had tried to flush down. He reinstalled toilet and did a test. No leaks were present.

    Answer from pro:

    **Thanks Gina** We appreciate your review and thank you for taking the time out of your schedule to post it. We look forward to being your plumbing and drain service providers in the future should you require our assistance.

    Reply created 24 Sep 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2008

    Drain work on basement toilet and bathroom sinl

    Drainworks gave us an appointment from 1-4 pm they did arrive at 1pm after calling and informing us they are on their way. they explained what they will do. they cleaned up when they are done. Very professional and clean

    Answer from pro:

    **Thanks Mona** We appreciate your review. It is definitely a pleasure to know that DrainWorks provided a service you were satisfied with. Thanks for choosing DrainWorks.

    Reply created 24 Sep 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Sep 2008

    Drain repairs

    After an early morning shower, water began gurgling up through the floor drain. We had used Drainworks for a similar problem in the past and were very pleased with the service, so I called them and Matt arrived right on time. He was courteous, respectful of our house interior by taking precautions with shoes, ground sheets, etc., quickly and thoroughly examined the situation and suggested a solution. What he predicted was entirely accurate - tree roots in the old clay tile. He showed me the evidence then carefully explained our repair options and set about completing the work that I desired. I was not only impressed with his customer relations skills and plumbing knowledge and abilities, but the cleanliness and organization of his van, the condition of his equipment, his comfort completing forms and explaining repair policies - as a former tradesman, I know that this care for detail is not run-of-the-mill. At the end of the service call, I had to ask Matt how he had learned his trade - he explained that his skills were acquired through his training at Drainworks. Excellent service!

    Answer from pro:

    **Thanks K. Dale** This glowing review is a pleasure to read. We are delighted to know that our efforts towards excellence are appreciated and not overlooked, especially under the skilled eyes of a former tradesman. Thanks for choosing DrainWorks.

    Reply created 24 Sep 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2008

    Clogged bathroom drain

    When our bathtub was filling with dishwater from the kitchen at 8 pm on Friday of a long weekend we thought we would never be able to get anyone to come out and fix it. We called DrainWorks and they were at our house within 30 minutes. Our service person "Matt" was friendly, knowledgable and professional. The clogg was fixed within half an hour. Thanks for the speedy and professional service.

    Answer from pro:

    **Thanks Alison and Matt** Your review is valuable to us, thank you for posting it. It makes us happy to know we could be there for you in your time of need.

    Reply created 24 Sep 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2008

    blocked drain

    fast, efficient service-- I called late Friday afternoon, about 3:30 p.m. The service man was here by 4:30. He explained what had to be done, gave me an estimate of the cost & then completed the job Quickly with no fuss. Thank you for the excellent experience. From the phone call to the completed job, this was great service. Pat

    Answer from pro:

    **Thanks Patsy** We appreciate your review and are glad you had an excellent experience with the service you received from DrainWorks.

    Reply created 24 Sep 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2008

    Washroom plumbing

    They have been amazing all 3 times they have come to our house over the 8 years we have been there. I called them at 7:30 pm and they came by an hour later, earlier then they said they could come and I already thought that 1.5 hours was extremely timely. The plumbers are so professional and you do not feel like you are being gouged when you are in a very needy siuation... Jeremy helped us out this last time and he was wonderful, speedy & very friendly. I like the fact that I can call them back if there is any further problems and they will respond quickly and usually at no additional cost. I would refer them to anyone I know without any hestitation.

    Answer from pro:

    **Thanks Dulcey** We appreciate your review and continued support. We are glad to have you as a satisfied repeat customer and we are proud to be your plumbing and drain service providers.

    Reply created 17 Sep 2008
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