Drape Master

Rating: 5 out of 5

Drape Master reviews (262)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2021

    Cleaning of pirouetts and silhouettes

    First time having our window coverings cleaned (11 year old pirouettes and silhouettes) and we couldn't have been more pleasantly surprised! They look as good as new and Don was a pleasure to deal with. His professionalism and care in what he does is evident in our dealings with him and in the finished product. We would without a doubt recommend Drape Master to anyone needing their window coverings cleaned. Thank you Don!

    Answer from pro:

    Hi Walter and Sandra, Thanks so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your experience with Don and the team! We'll be sure to pass along your kind words. All the best, The Drape Master Team

    Reply created 21 Sep 2021
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 2 Sep 2021

    Great service and results

    We have some very heavy drapes with blackout linings that are now about 15 years old. Drape Master cleaned them once before about five years ago, but we were somewhat worried that given their age, they might survive another cleaning, especially the lining. However Drape Master took on the job, completed it in less than a week, and returned them to us (almost) as good as new. (The "almost" has to do with their age, not the service!) They look great and hang much better than they did before the cleaning. Very happy with the work and would recommend them unreservedly.

    Answer from pro:

    Hi there, Thanks so much for taking the time to leave a review of your recent experience with our team! We're happy to hear that you're loving your newly cleaned drapes. Older draperies (especially with a blackout lining) can sometimes be a challenge, but we're always up for it! Our team has decades of experience so we have seen many cases like this and are always happy when we can extend the lifetime of beautiful draperies. Wishing you all the best! -The Drape Master Team

    Reply created 3 Sep 2021
  • Review from Diane Fortier
    Rating: 5 out of 5
    Review left on 26 Aug 2021

    Luminette blinds/Dinning chair cleaning

    Just love hem, my blinds came back spotless, technicien did a good job taking them down and put them back up. The crew who came to my house to clean my dinning chairs were very professional. They made sure everything was cleaned and wipe out before they left my place. I will really recommand Drape Master with no doubt. Thanks for the great job.

    Answer from pro:

    Hi Diane, Thanks so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your full-service blind cleaning, as well as upholstery cleaning. We take great care in making sure that we practice all health and safety practices, especially through the Covid-19 pandemic. We can't wait to pass along your kind words to the whole team. All the best, -The Drape Master Team

    Reply created 31 Aug 2021
  • Review from Julio
    Rating: 5 out of 5
    Review left on 25 Aug 2021

    Excellent job

    This company has great attention to detail, the job was done before the initial date, the drapes were impeccable and they even fixed a little tear. I recommend them with no issues

    Answer from pro:

    Hi There, Thanks so much for taking the time to leave us a review! We're happy to hear that you enjoyed your experience with us and hope to service you again in the future! All the best, -The Drape Master Team

    Reply created 31 Aug 2021
  • Review from Customer of Drape Master
    Rating: 4 out of 5
    Review left on 18 Aug 2021

    Drape cleaning

    Very satisfied with the work done which was completed within the time proposed and handled by friendly, attentive and welcoming people. This is my third visit and won't be my last.

    Answer from pro:

    Hi there, Thanks so much for taking the time to leave us a review! We're happy to hear that you've enjoyed your past three projects with us and can't wait to service you again in the future! All the best, -The Drape Master Team

    Reply created 24 Aug 2021
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 4 Aug 2021

    Cleaning silk drapes

    My dinning room silk lined drapes needed cleaning. Don and his colleagues did an excellent job. I was consulted ahead of time about what required and informed of the cost.

    Answer from pro:

    Hi There, Thanks so much for taking the time to leave us a review! We're glad to hear that you enjoyed your experience with Don and the team! We'll be sure to share your kind words at our next team meeting. Thank you for the opportunity to work on your beautiful silk drapes! All the best, -The Drape Master Team

    Reply created 6 Aug 2021
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 23 Jul 2021

    Drape cleaning

    Our dining room drapes were badly stained. We brought them to our local drycleaner and the stains were still there when we got them back. An owner of a custom-drapery store we know recommended Drape Master to us as the best in the business. The professionals at Drape Master dry cleaned the drape panels three times, but the stains were still there. They called us to explain the situation and to seek our permission for a wet cleaning. The stains are now gone and our drapes look brand new! What's more, we were not charged anything extra for all the extra work that was done on our drapes. Thank you very much! Your expertise and your work is hugely appreciated! Maria

    Answer from pro:

    Hi Maria, Thank you so much for leaving a review of your experience working with us! We're so happy that our Head Cleaning Technician was able to think outside the box and provide you with clean draperies for you to enjoy in your home for years to come. Wishing you all the best! -The Drape Master Team

    Reply created 28 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2021

    Carpet cleaning and drape cleaning

    I have used Drape Master for years for carpet and drapery cleaning. Courteous and prompt service and Don is always available to answer questions. This year with perhaps an improvement in products, my carpets came out better than ever . The drapery installer took great attention to ensure that the drapes were properly hung. This service works for fussy people like me! Carolyn

    Answer from pro:

    Hi Carolyn, Thanks for your continued support and for taking the time to leave us a review! We are always striving to innovate our services and offerings to customers and are thrilled to hear that your carpets are looking better than ever! We'll be sure to pass along your kind words to both our Carpet and Drapery Technicians, as well as the rest of the staff who make it all possible! Many Thanks! -The Drape Master Team

    Reply created 13 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2021

    Drapemaster,

    We were getting new windows. Needed drapes removed and cleaned. Prompt, efficient service, very polite friendly. No shrinkage of cleaned drapes and blinds. Like new. Take down. Put back up. Kept hardware.

    Answer from pro:

    Hi Dawn, Thanks so much for taking the time to leave a review of your experience working with us! We're delighted to have been given the opportunity to work with you and happy to hear that you enjoyed the experience and final product! All the best! -The Drape Master Team

    Reply created 13 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2021

    L4J 7W8

    I have used Drape Master before and will continue to use them and will keep recommending them. This time they put up my track for verticals and the cleaned them. They are a pleasure to work with. Also pleasant and always accommodating. Max, the technician was very pleasant and knows his trade very well. Thank you Drape master for doing an excellent job

    Answer from pro:

    Hi Barbara, Thanks for taking the time to leave us a review! We're so glad to hear that you've enjoyed your repeat service with us! Max is a true Rockstar. We'll be sure to share your feedback with him and the rest of our team. All The Best, The Drape Master Team

    Reply created 8 Jun 2021
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