Drape Master

Rating: 5 out of 5

Drape Master reviews (262)

  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 8 Mar 2021

    Issue with blinds

    I dealt with Don, he was very professional and patient in explaining everything. Since i had a tenant in my unit which had the repairs to be done, Drape master kept myself and the tenant informed on an ideal date and time that worked for both of us. For sure going forward i will be using them! 2 thumbs up

    Answer from pro:

    Hi there, Thanks for taking the time to review your experience with our team! We'll be sure to send your regards to Don and look forward to working with you in the future! Well Wishes, The Drape Master Team

    Reply created 9 Mar 2021
  • Review from Gaurav K
    Rating: 5 out of 5
    Review left on 17 Jan 2021

    Blind repairs

    I have a 8 ft blinds which were touching the floor as the clutch had broken. I sent an enquiry online and Don was communicative in responding. Don asked me to send pictures of the blind and was quick in providing an estimate. It was a seamless experience scheduling the visit. Max came to my condo to remove the blinds. Blinds were returned and installed back in three days. Max and Don were very respectful, communicative and kept me informed throughout the process. I am happy to see my blinds working well once again and would recommend Drape Master's services.

    Answer from pro:

    Hi there, Thanks so much for taking time to write this review! We're so thrilled to hear that you're happy with your experience and we'll be sure to share your kind words with Max and Don. All the best in the new year! - The Drape Master Team

    Reply created 20 Jan 2021
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 22 Dec 2020

    An excellent experiece

    Drape Master did an excellent job cleaning my 20 year old drapes, making them look almost new! The pick up and drop off were prompt, the billing well explained and the attention to details superb.

    Answer from pro:

    Hi there, thanks for your kind review! We'll be sure to share your feedback with the team, as it truly takes a village. Wishing you health and happiness through the holidays and into 2021!

    Reply created 23 Dec 2020
  • Review from Peter Friedman
    Rating: 5 out of 5
    Review left on 18 Dec 2020

    A superb organization!

    I contacted DrapeMaster based on their excellent reviews. Don explained the process clearly and Max came out to the house to examine our draperies, clearly explain the process and advise us of any risks in cleaning. He removed them and ultimately rehung them. We were so pleased with the results that they returned to clean our broadloom and upholstery! George and Ana worked extremely hard and everything looks the best it has in years. I really can't recommend them enough. I was also very pleased with everyone's adherence to Covid protection protocols.

    Answer from pro:

    Hi Peter, Thanks so much for taking time to share your review with us! We're thrilled to hear that you enjoyed your experience working with Don and Max on your draperies and with George and Ana on your carpet and upholstery. Covid-19 has changed the way so many of us are doing business and so we're happy to hear that the protocols we've put in place were followed to keep everyone safe. We'll be sure to share your kind feedback with the whole team. All the best in 2021!

    Reply created 22 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2020

    Blind repair

    I had a terrible tenant cause damage to my blinds: One fell off the wall and the other had a broken clutch. Don and Max were super friendly, very professional, and extremely helpful in repairing the issues. They even went above and beyond to secure the pull chains because they noticed my nephew was over and let me know it would be safer (they did not have to do this as it took them more time beyond what I asked them to do). I’m very happy with the outcome and would highly recommend.

    Answer from pro:

    We're so happy to have helped with your blind repair and are glad to hear that Don and Max were able share their wealth of knowledge to insure your blinds are back to mint condition and secured in the best manner. Thank you for allowing us the privilege of working with you! Wishing you a healthy and happy holiday season!

    Reply created 3 Dec 2020
  • Review from Patti Andrews
    Rating: 5 out of 5
    Review left on 24 Nov 2020

    Carpet and furniture cleaning

    The service was excellent, the staff was friendly and hardworking and the outcome.....amazing!!! We were absolutely thrilled with the results, since some of the carpet and furniture stains were hard to remove. We will be calling again o keep everything looking fresh.

    Answer from pro:

    Hi Patti, thank you so much for your kind words! We're thrilled to have had the opportunity to work with you and will be sharing your comments with our team! Wishing you health and happiness this holiday season! - The Drape Master Team

    Reply created 3 Dec 2020
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 18 Mar 2020

    Holland Blinds

    Just had my Holland Blinds installed and I am so happy with them. They turned out so much better than I expected. Fantastic service and excellent quality I would highly recommend to anyone. Thank you Hasim it was a pleasure working with you, you definitely delivered exactly what I wanted.

    Answer from pro:

    Hi I am NOT sure if this review is for our company. We do not have employee named Hasim Pls investigate. Thanks

    Reply created 18 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2020

    Christmas Present - Head to Toe Cleaning

    Drape Master cleaned several drapes, carpets, couches, and a bedskirt which look like new after several years of wear and tear by our grandchildren. Everyone at Drape Master from the manager (Don), admin staff, and cleaning and delivery staff, were professional, courteous, pleasant and proud of their work which shows in the results. Our daughter told us this was the best Christmas present yet. We highly recommend Drape Master and thank them for an all round positive experience.

    Answer from pro:

    Thanks you Mr. & Mrs. Dallas. It was our pleasure to cleaning your draperies, carpets and upholstery for the holidays. We look forward to servicing you again.

    Reply created 7 Jan 2020
  • Review from Nora McQuiston
    Rating: 5 out of 5
    Review left on 26 Dec 2019

    drapery cleaning

    Excellent service from Drape Master. I have very old (40+-years-old) drapes that needed cleaning. Don explained over the phone the cleaning options available but insisted on sending Max to judge whether or not the drapes could handle cleaning. Luckily, Max thought they could withstand the cleaning and they were expertly cleaned using their gentle cleaning method. The drapes were re-hung with care by Max, just before Christmas, as requested. I highly recommend Drape Master and will be using them again in the future

    Answer from pro:

    Thanks you Nora. It was our pleasure to cleaning your draperies for the holidays. We look forward to servicing you again.

    Reply created 7 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2019

    Replace Vertical Blind Rail

    Max was meticulous in his measurements of my broken 12 foot vertical blind rail and replaced it with two 6 foot rails that work as smooth as silk and enable me to control the sunshine much better. The old verticals were removed and replaced with ease; he even returned to turn 6 of them around to satisfy a very picky customer (me)! I am very pleased with the prompt and excellent service and highly recommend Drape Master. You will not be disappointed.
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