Duralock Interlocking reviews (323)

I am extremely happy with the work carried out by John and his team. I had my driveway, side yard, and backyard patio done in November. We chose DuraLock after seeing some of their high quality works done in our neighbourhood -- and it proved to be a great choice. The quality is just great -- and we were especially impressed with their professionalism and courtesy. Johny would generously offer additional design suggestions, and implement them after full explanation and consultation with us - even when those changes means more work on their side. I didn't have the best house on the street, but after the project was complete, we instantly became the clear envy of the neibourhood -- and we got it done with a very very reasonable price. In sharp contrast with the grumpy impression you would expect from other contractors, Johny always greet you with his smile and wonderful charisma that makes the whole process a very pleasant experience. When the project required coordination with neighbours, Johny would stand up and bring everyone to agreement. With you work with Johny, you are in the win-win! Their post-project service and follow-up are apparently excellent -- when we called with requests after project completion, we were immediately assured that they would send someone to do it to our satisfaction. They did what they said -- Johny himself brought some of his people back and got everything done. If you thinking about having your interlocking done -- take Johny's DuraLock team, and I am sure you would be as happy as I am.

It was in May We started to discuss our front yard design with Duralock. All the way until September, Jony has been sweet and patient with all our changes and modifications while offering his opinions and knowledge on stones and interlock. Our job finally got started in the middle of September. And we were very pleased to meet his team. What we really appreciated is this team actually took pride in their work. And this guy, Paul, was like an artist cutting the stones with such fastidiously smoothness. Everyday we walk in and out, and those smooth curves remind us a great team who has done a great job. We have many people come by and asked who has done the yard work for us. Always I spell the company name, Duralock, for them. And I'm sure they will be happy customers too if they choose Duralock.

Although we were plagued with delays (due to weather and busy season), the team at duralock did a great job. Our front walkway & back patio were completed in 2 days, and the team cleaned up after themselves.

We selected Duralock based on reviews on Homestar and a neigbbour's recommendation. Initially, we were sceptical of the authencity of the reviews on Homestar as they all appear to be too favorable. Well, our interlocking was completed after 2 days and well, we have joined the previous reviewers in lauding the services of Duralock. They showed up slightly ahead of time and finished the job to our total satisfaction! What really struck us was the teamwork that Duralock brought to the job. Everyone on the team was courteous and friendly and despite a bitterly cold day and heavy work, laughed and joked and appeared genuinely happy with what they do. Like any organization, it starts at the top and it is easy to see why this team functioned so efficiently and professionally -Leadership! Jony (part owner) has consistently showed that he is passionate in his work and goes the extra distance to deliver a job beyond what the customer expects. Apart from a better design from our original plan, wider footpath and an extra (no charge) diamond design on the driveway, Joni evened extended one step (which was too narrow) even though the stones were glued and installed. Full credit to Jony's team as well. They maintained a friendly and courteous working environment among themselves but more important for the homeowner. It is easy to see why Duralock has such high rating. 10 out of 10! Thank you Jony and team!

Big thanks to Tony and his team for excellent-excellent work they have done for our driveway, walkway and backyard porch. They helped us all the way to chooing the material, designs and other options. Their workmanship and expertise in this profession is excellent. Big wow from our relatives and neighbours. I thank Duralok and tony for the work and highly recommend them.

We contacted Duralock as a result of the comments made on Home Stars and were very happy with end result. Tony and his crew were extremely professional and they pay attention to very small detail. For instance we did not ask for double border in the driveway but Tony gave us double border without extra cost and it looks beautiful.The quality of the work was exceptional. As promised Tony and his team were completed the project within three days. The crew of 8-10 people were courteous and pleasant. We were also impressed that they cleaned up daily. The work has made a great improvement in the appearance of our home and we would highly recommend Duralock.

I would like to give Jony and Tony and their crew a 9.99 out of 10. The project we had done in July 2011 is front, covered porch, 4 feet walk way and 18X18 back patio, 2 level garden box. I talked to decorative concrete, pro-concrete and the ones listed in BBB rated as A and above. among all the contractors and review homestars, and the prvious projects Duralock has done, I decided to go with Duralocking. Pro: 1) Very committed crew, I talked to every and each of crew members and realized all of them have worked with jony for at least 5 years, and they LOVE what they do!!! Sometimes I bought coffee for them, whenever Jony saw, he will ask them to say "Thank you". I can tell how well they work together as a fun, commiiteed group of professionals 2) Always go for over and beyond, my frontyard was estimated to build 5 steps and a landing step, when Tony (he is the EXPERT ) came and after discussion with Jony, they decided to build 5 steps straight from porch and landing and 3 steps to garage and 2 steps to backyard), this is so much more than estimated, of course, I paid for extra material and work they need to do, but after the work is done, this is FAR beyond then we expected and wowed my neighbor. I think they are willing to take extra steps to make client happy and show they long-term commitmment to their business. 3)We loved the decision we made, interlocking is absolutely stunning, it's not like stamped concrete (shiny) but gave the variety in neighborhood. Everytime we pass any house has stamped concrete, if it's from Decorative Concrete, you can tell immediately, they look SAME!! 4) After the work, because my drive was damaged during the work (all heavy lifting on my driveway and bricks etc), Jony paid a professional to fix my driveway this Sept. 5) Jony willing to honor me couple of things I discussed with Sales, such as soil in my garden box. He even approach me and my neighbor to connect our pipes under walkway, so drainage won't have negative impact in future.(Well, Jony ask for small money to cover his cost but eventually he gave me for free because he believed that's right thing to connect our pipes.) Con: 1) Since I give 9.99 out of 10 in the beginning, I think there is always a room to improve. My project was estimated to start at early-Mid June because we have a guest from overseas, but unfortunately, the project has to start early July due to weather and other unforeseeable reasons. But Tony gave me a call before the project starting date firmed up, and gave me the option to refund. I am happy I didn't ask for refund and cancel the project. I think at the end, Jony mentioned to me (and I think it's perfectly correct), interlocking project is not a laser operation, as a customer, you shall leave their crew do what they have to do, they may look idle becuase they may wait for some material to come in, on the site, it can be dusty, if you have lots of curve in your design and they need to cut the bricks, etc. To be a patient and good customer, tell Jony what you want or ask for his opinions, hopefully your project will WOW and I think your chance is pretty high if you choose to work with Duralock. Good Luck!! P.S Jony, I think I will follow up with you next year if I spot any small things to repair if needed. Thanks

After buying a 10-year old house, we wanted to refresh and update the front yard. We decided to expand the driveway to add room for another car, create a path to the backyard, and cap the front porch to cover the stained concrete. After getting multiple quotes, we were sold on Duralock when Jony explained their workmanship, warranty, and showed us examples of the quality they provide. It was amazing to meet customers still satisfied 2+ years after their projects were completed. The design process was collaborative – Jony shared some great ideas, and we were able to pick out the stone and be really specific about the design we wanted. During construction, Jony constantly asked us for feedback, and encouraged us to point out anything we were concerned about or wanted adjusted – the whole team was very focused on ensuring we were 100% satisfied with the final design. We must say, Paul’s work on the intricate and difficult porch design speaks for itself, it’s a unique masterpiece. The change to our house was night and day - it improved the value of our house, and we continue to receive compliments from our neighbours and people walking by. A big thank you to Jony, Paul and the team!

First of all, we would like to thank Duralock and their awesome team for doing such a great job with helping us make our envisioned dream become reality! The work was all done very efficiently and professionally as well as in a short amount of time while paying great attention to detail. We are enjoying this new installment to our home with our friends and family and we are truly grateful for all the hard work that went into it. We definitely recommend Duralock Interlocking to whomever is thinking about home improvements. Once again, thank you so very much!!!

My wife and I are really satified with the job that Duralock had done for us.Thay are so professional,and got the job done on time.It has done so nicely that my others 3 neighbors had hired them too.Thanks Duralocks staffs.Job's well done.