Fasada

Rating: 4.6 out of 5

Fasada reviews (34)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2016

    Window Installation

    We would recommend Ivica and Fasada to anyone looking Windows. We needed 7 large windows replaced 4 of which we wanted a creative appearance. Prior to lucking in to Fasada we had spoken to a few other companies and could not believe their lack of knowledge vagueness and professionalism. Then we met with Ivica from that first meeting we new we had found the right Company to do our windows The whole process from designing the windows through the quotation to signing of the contract was pleasurable The installation was on time the installers were clean, extremely polite and did excellent work Days and weeks after the job was completed we had neighbors stopping in front of the house to compliment the windows and asked who did the job So if you are looking for Windows call the others then deal with THE BEST - FASADA you won't regret it

    Answer from pro:

    Reading your review definitely put a smile on my face. Ivica is flattered of your opinion of both him and your overall experience. We try hard to set ourselves apart from the numerous options one has in companies out there. Our design concepts don't necessarily cost more, but leave a home looking it's best as what you have found. We apologize for all the attention you are getting from your neighbours, but I'm certain you appreciate the reasons why. Thank you for spreading the word on Fasada. We look forward to crossing paths in the future or helping your friends and family. All the best to you and your family.

    Reply created 3 Feb 2016
  • Review from Carolyn and Dave
    Rating: 5 out of 5
    Review left on 28 Jan 2016

    window coverings

    We have used Fasada to cover the windows, using shutters, for 6 home renovations. Their service and advice was excellent and the product was delivered on time. Their price was competitive. They returned, even months later, to provide the additional adjustments, which were required.

    Answer from pro:

    Thank you so much for your kind words Carolyn. It was our pleasure working on each and every home of yours. I look forward to working with you when you move again :-) All the best to you and your family!

    Reply created 29 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2016

    Shutters, Drapes

    Excellent, professional work. Customer satisfaction guaranteed. Would definitely recommend Ivica and team.Great Company and service.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2016

    Blinds on first floor of house

    Everything about buying experience was very professional. From the time Fasada assisted us in choosing the blinds, Kevin installing the blinds and the owner Ivica even came over to program and explain how the motorized blinds functioned... Nice personal touch!

    Answer from pro:

    It was our pleasure to be the ones chosen for your project. The blinds look fantastic and I'm sure you will have fun with the motorization features. Thank you for your kind words!

    Reply created 28 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2016

    Blinds

    Very professional, great quality and excellent customer service. I have recommended Fasada to many of my friends and family. They are far more superior than their competitors.

    Answer from pro:

    Thank you for your kind words. It was our pleasure working with you and designing the right solutions for all the rooms in your new home. We appreciate the opportunity and will do our best to help your friends and family too. All the best, and we look forward to helping you in the future if need be.

    Reply created 28 Jan 2016
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 20 Jan 2016

    Interior door

    The door colour was not as described, the finish was not as described and the quality of installation was appalling. This pales into insignificance with the rude and aggressive customer service. Not many reviews on here so guessing bad ones are deleted?

    Answer from pro:

    It's unfortunate that you had this experience Robert. As you can see by the reviews here, and on other review sites we are on, we do not get comments likes this. I take this personally. (We also do not remove bad reviews as you wrote, they cannot be undone) Sadly I do not know who you are, but if you like, please email me directly at info@fasada.ca and I would like to hear your story.

    Reply created 24 Jan 2016
  • Review from Susan MacIntosh
    Rating: 5 out of 5
    Review left on 13 Jul 2013

    patio door

    want to have my basement finished but there was a major water leak in the basement from the area under the patio door. Paul arranged for someone to come quickly and replace the cracked cement sill, then installed the patio door and replace the rotton wood underneath it. all done quickly and very knowledgable and helpful, explained things so I could learn and understand. Door is beautiful and I finally have locks that work too.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2012

    New window installation

    We've had our new windows for a little more than 6 months and remain completely thrilled with the product, service and overall customer experience from the Fasada team. The installers, were friendly and efficient and did an impeccable job! They cleaned up at the end of each day and the only evidence that they were even here are the beautiful windows. I would absolutely recommend Fasada to anyone looking at replacement windows or doors!

    Answer from pro:

    Thank you so much for your kind words Dave. We try very hard on a daily basis to make sure we leave every home with the satisfaction you have experienced. Thank you for sharing!!!

    Reply created 18 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2011

    New door and window

    Fasada has excellent quality products and great customer service. They helped me pick out the right door and window for what I needed and were very knowledgeable. I have also bought window coverings from them with same level of service. I highly recommend them!

    Answer from pro:

    Thank you so much Gary for taking time to write your very kind comment. I'd like to wish you and your family all the best in the upcoming New Year!

    Reply created 30 Dec 2011
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 29 Nov 2011

    Exterior Front Door Installation

    The individual that came out to provide us with a quote was very very helpful keeping our budget in mind. Once the door arrived it was installed in less than the time they had said and there was no clean up. Which was key for me.
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