Great Canadian Van Lines

Rating: 4.4 out of 5

Great Canadian Van Lines reviews (180)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2013

    Local Move

    This is our second time moving with Great Canadian Van Lines - recently within North Vancouver. We would and have recommended Great Canadian due to the awesome service and value they provided.

    Answer from pro:

    Thanks Lisa we are looking forward to serving you agian

    Reply created 22 Jan 2013
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Jan 2013

    Moving

    Great Canadian Van Lines packed up our storage container in Vancouver, and moved us to our new home in Toronto. Dan called regularly with updates, and he arrived with the van exactly when he said he would.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2013

    Move from BC to Alberta

    Great experience with Great Canadian Van Lines. From the initial quote to confirming the move details they stayed in contact and kept me up to date on everything. The movers were professional and very efficient. My belongings were delivered within a couple days and again they always kept in touch to let me know what was happening. Very happy.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2012

    Long Distance Move

    For our recent long distance move from Nelson, British Columbia to Kingston, Ontario we used the services of Great Canadian Van Lines. Great move experience from start to finish. Friendly staff. Thanks!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2012

    Long Distance Move

    We recently used Great Canadian Van Lines for our relocation from British Columbia to New Brunswick. Daniel & his crew were absolutely awesome. Everything was done professionally & in a timely matter! I would highly recommend them.When I unpacked not ONE single item was damaged or broken!
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 Nov 2012

    Move from Toronto to Vancouver

    We are in the middle of our move. The on-site movers were on-time, professional and courteous. At first, we were dissastisfied with the administrative folks. We were concerned about an overall lack of responsiveness and a change to our moving date. However, after we escalated our concerns, we were pleased to have a very friendly customer service person (Laurie) work with us to resolve the situation to our satisfaction. Overall - worth considering.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2012

    Long Distance Move

    "I'm thrilled that you have a Facebook page so that I can leave this message for y'all! I just used GCVL to move from Burnaby, B.C. to London, Ontario. I was so nervous about moving as I had a dreadful experience with another moving company recently. I dealt mostly with Rick, who is very professional and pleasant to deal with, and then the driver who drove my belongings to Ontario was Daniel! I can't fully express how happy I am with this move. I have not completely unpacked yet but all boxes are opened so I could have a peek and NOTHING is broken or out of place. It was such a pleasure to deal with Daniel and see his smiling face when he arrived in London. The guy is a gem and he has a heart of gold! Thanks so much again for taking such great care with my belongings! The next time I move, I know who to call! "
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2012

    Long Distance Move from Vancouver, BC to Winnipeg, MB

    Attention Mr. Mark Valliant: My family moved this summer from Vancouver, BC to Winnipeg, MB with Great Canadian Van Lines. This was our third move in two years as we had to travel for my wife’s job. For our first two moves, we had hired the two big names in the moving industry. We were very disappointed by both companies as they failed to provide us with the service we had hired them to provide. Their level of incompetence was so bad that I felt obligated to write the CEO’s of both companies to inform them of the poor service they had provided us. Without going into too much detail, company 2 was 18 days beyond the quoted delivery spread with my wife being 6 months pregnant at the time. She spent close to 6 weeks sleeping on an air mattress. They also managed to “loose” our 42” plasma TV. The reason that I am writing you today is not to complain like I was forced to do in the past, but to congratulate you and your company on doing a fantastic job. As our previous two moves went so poorly, I was dreading having to move again. While searching for a company to move us from Vancouver to Winnipeg, Great Canadian Van Lines was recommended to us by our tenants who were renting our home in Winnipeg at the time. They had moved from Vancouver to Winnipeg with Great Canadian and had very positive things to say about their experience. With my faith in the moving industry completely shattered, I decided to take their advice and give Great Canadian Van Lines a chance. To my pleasant surprise, Great Canadian not only met my expectations, but blew them out of the water. With Great Canadian, it was refreshing to see a team of professionals working together as opposed to your competitors who displayed nothing but professional incompetence. The gentlemen that packed our belongings took great care in making sure our possessions were protected and packed safely. Amar was our driver and he was very professional on both ends as well. In conclusion, I just wanted to take the time to let you know what a great job you and your employees have done to make our recent move as stress free as possible. Great Canadian Van Lines will be our first choice if we ever need to move again and I will be sure to recommend your moving company to colleagues and friends for their moving needs. I thank you and your employees for taking pride in your work. The difference was night and day, and as a customer I have noticed. Regards, Kevin

    Answer from pro:

    Kevin, Once again thank you for taking the time to write this great letter. I have passed it along to all of the crews involved. Amar is in Vancouver this week and I made sure he got a copy of your letter as well. All the best to you and your family in Winnipeg. Mark

    Reply created 1 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2012

    Moving from White Rock to South Surrey

    Right from the start, your entire staff provided fast, friendly and knowledgeable service, answering our many questions and being bang-on with the total estimate. When the crew arrived to begin packing our load into the truck, we were struck with how courteous and enjoyable they were to work with. From ensuring our home was protected to taking the time to learn and remember our children’s names (and referring to them often throughout the day!), we instantly felt at ease with having then handle our affairs. And to top it off, the move itself went flawlessly, with not so much as a scratched wall to ruin the day.

    Answer from pro:

    Chris, Thanks for moving with us a second time. I know your wife hates moving but we look forward to serving you again regardless. I hope you are enjoying the Rosemary Heights area, as it is more "kid friendly" neighborhood than your last location. Best Regards, Mark

    Reply created 1 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2012

    Move from Surrey to Courtice

    I moved from Surrey to Courtice Ontario and I was very pleased with the move, professional. They were quicker then I expected, clean and made sure everything was there and peaceful move.

    Answer from pro:

    Kelly, I hope you are enjoyin Courtice, we've had a few customers move there this year. I am glad to hear that we got your goods to Courtice quickly and that you were pleased with our service. PLease give us a call at 1800 665 0055 when you are ready to move back. Best Rgards, Mark

    Reply created 1 Nov 2012