Insta Insulation

Rating: 4.9 out of 5

Insta Insulation reviews (576)

  • Review from Ioan Floria
    Rating: 5 out of 5
    Review left on 11 Aug 2016

    foam insulation

    I want to take this opportunity to thank Alex of Insta-Insulation for the great job! The workmanship and price were great. I will definitely use their services in the future!!

    Answer from pro:

    Hi Ioan! So awesome to hear that Alex and the crew have treated you right! That's just the way they roll. :) We think you're pretty great too for recognizing quality at a fair price when you see it and for sharing that insight with others! Ioan, thank you for your feedback; we value your business and look forward to earning your trust again on future projects! Enjoy your improved home comfort that you're certain to feel from your investment! Sincerely, Crystal - Customer Care

    Reply created 15 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2016

    Insulation Upgrade

    This was our second time using Insta Insulation. After a very good first experience 2 years ago, we contacted them to install spray foam insulation in the garage ceiling. Travis contacted us, and came out to see the job and provided us with an estimate. Since Insta does not remove insulation, Bill Welch took care of that. All work was completed on time and with no problems. We strongly recommend Insta Insulation.

    Answer from pro:

    Hi Clay! There's nothing I love more than to hear that a customer has been so pleased with our work that we've been invited back for a repeat performance! A BIG THANK YOU for choosing us 2 years ago and again now to install the spray foam in your garage. We truly appreciate your business and your top-notch recommendation. You've made a great decision to properly insulate your garage and it's been a real pleasure working with you! Sincerely, Crystal - Customer Care

    Reply created 15 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2016

    These guys are amazing!

    This job started with Jason coming out to do an estimate on my attic and I knew right away this company was different than the rest. Jason took his time and made sure nothing was missed. He offered several tips on how to better ventilate the attic as well as a few other items. He was incredibly knowledgeable and better yet, very honest. I even called Jason when I was having my roof done in regards to roof vent recommendations and even though it had nothing to do with Insta-Insulation, he took the time to speak with me and provide me with all the facts I needed to make an informed decision. David, Stacey and Domenic were the installers who came to complete the installation and again I was incredibly impressed. They were great to work with; accommodating, very knowledgeable and they've obviously been doing this a while as they knew all the in's and out's of getting this job done right. I can't say enough about these guys, they made it an awesome experience. I would highly recommend this team and this company to anyone.

    Answer from pro:

    Hello Fabian! You will never hear me disagree that Jason, David, Stacey, and Domenic deserve the awesome 10-star rating you have awarded them! Your amazing feedback makes my heart sing because no amount of marketing or advertising can ever really get across the level of care that is consistently delivered by our sales advisors and install teams. We truly have the best in the biz and there's not a doubt in my mind that Jason gave you the most current and accurate information possible so that you could choose how to confidently proceed with your insulation project. Thank you for your "shout out" to your Insta project team and thank you so much for putting your trust in us to complete your work. Your awesome recommendation is sincerely appreciated and I a confident that you will enjoy the results of your attic insulation investment for years to come! With gratitude, Crystal - Customer Care

    Reply created 15 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2016

    Attic upgrade insulation

    I had contracted this company to blow in cellulose into the attic to get an R-50 rating. This was in October 2012. Recently I decided to upgrade my furnace and had an inspector over to the house to check things out so I could get a rebate. He looked in the attic and told me that the most he could rate the attic insulation to be R-30. A representative from the company Insta insulation visited me today and had a look in the attic. He explained clearly why the level of the insulation was as it was. The real problem is proper ventilation in the attic space and that the cellulose was absorbing moisture from the air due to improper ventilation. This caused the level to go down. I am very happy to report that he is going to help me have the roof problem addressed. I'm pleased that the company responded in a timely fashion and I would recommend this company to anyone.

    Answer from pro:

    Hi TC! It is so GREAT that you took the time to call us back when your home inspector advised that the insulation work that we completed for you in 2012 did not meet the R-value you had purchased. There are 2 reasons why it is so GREAT - 1) we cannot help fix a customer problem that we're not aware of; and 2) the existing ventilation problem was brought to light and we have the opportunity to address it to get your attic insulation working for you instead of against you. Thank you for giving us the opportunity to work with you to get your problem solved! I'm so pleased that our sales advisor was able to provide a solution that will get your insulation investment back on track! Thank you for sharing this story, for your business, and for your generous recommendation. I am certain that you will be continue to be pleased with our assistance in getting this problem resolved to your complete satisfaction. Sincerely, Crystal - Customer Care

    Reply created 15 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2016

    Garage walls and Ceiling and Attic Lower Deck space

    It started out as a DIY project to re-insulate my garage walls. After gutting the garage all walls and ceiling taken down and old insulation removed, I had a much better overall view of my project plus the attic space above the main part of the house. There was only about 1/2inch of very old blown insulation which was packed down and the old batt insulation had been destroyed by rodents in the past. So based on this I decided the whole thing needs new insulation. Since I watch all the home reno shows on TV the only company I knew I was going to call was Insta-Insulation. If they are good enough for Brian and Mike that's all I need to know, I did not even bother to look anyone else up. So, I called and and made arrangements for a quote. Trevor came out to see the project, we discussed options he made recommendations and we came to an agreement. Spray foam all the garage walls including the inside of the roof, Spray foam on the attic deck and all walls in the attic space, he suggested that I also put up a wall to separate the attic space of the house and the garage, this too would be spray foamed then blown insulation on top in the attic space above the living area. Awesome! I got the call to book the job, it was done in 3 stages over 3 days, removal of old blown, Spray foam and then Blown. All crews arrived on time each day and were very friendly and efficient. I had many questions and no matter who I asked they were able to provide a clear and concise answer. The spray foam took pretty much the whole day but it was done well and they took time to mask anything that should not be sprayed (doors, Windows etc) Overall I am extremely satisfied with the work completed and will use them again to complete the other attic space of my home that needs the old removed and new insulation added. Job well done guys!!! and Thanks.

    Answer from pro:

    Hello Iain! Wow! I am blown away (no pun intended!) by your awesome review! How great to understand your decision-making process and to hear the detailed account of your experience with us! Of course it is our top priority to measure up to the expectations we set as a member of Brian and Mike's teams, but it is incredibly rewarding to hear that we've met your standard of excellence! We sincerely appreciate the significant investment you've made with us to insulate your garage and attic space and we're confident that you will get an ongoing return in the newfound efficiency of your home! Thank you so much for choosing Insta-Insulation for your project and we look forward to helping you with your other attic project when the time is right! Sincerely, Crystal - Customer Care

    Reply created 15 Aug 2016
  • Review from Customer of Insta Insulation
    Rating: 5 out of 5
    Review left on 28 Jul 2016

    Easy Quotation and Installation Process

    We had Insta-Insulation prepare a quotation for replacing our R30 (approx.) Fibreglass attic insulation with R50 cellulose. They broke it down nice and cleanly into 3 steps which each had an independent quotation: Suck out old insulation; Add 2 inches of closed cell spray foam insulation; & top up with cellulose to R50. We were uncomfortable with the closed cell spray foam due to the requirement to leave the house for 24 hours during and after spraying due to working from home so we opted for just the suck out of fibreglass and addition of R50 cellulose. The two jobs were quickly scheduled back to back on a Monday and Tuesday and were carried out cleanly and efficiently. I highly recommend their services.

    Answer from pro:

    Hello Happy Customer! How excellent to hear that you were so pleased with our services and that we were able to complete your attic insulation project to your total satisfaction! We know that spray foam isn't for everyone but we're certain that your investment in removing your old fiberglass insulation and upgrading to blown cellulose will provide many advantages. In addition to reducing your energy bill, blown cellulose has superior ability to combat mold, reduce allergies, and offers improved fire barrier characteristics due to the fact that it doesn't store heat like glass fiber. Thank you from the whole crew here at Insta for your top marks and generous recommendation! We appreciate your business! Sincerely - Crystal, Customer Care

    Reply created 15 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2016

    Kitchen Renovation

    You know the saying right? Good things always come in three’s. Lucky for us it’s not just a saying as our recent experience with Insta Insulation was once again "a home run". After previously having excellent insulation experiences with both our attic and basement spray foam projects, they delivered a positive 3 - peat by helping us out of a jam a contractor had recently helped put us in. With special consideration and at very short notice, they promptly and professionally delivered high quality services once again . Indeed a responsible and considerate corporate citizen who sincerely earned our customer loyalty for sure! Highly recommended for anyone interested in true customer oriented professional services.

    Answer from pro:

    Hello Dave! We are absolutely thrilled to hear that we're batting 1000 with your recent insulation project and I hope you can hear the cheer that we're shouting for you for putting your trust in our team not once, but three times!!! So happy we could be there for you in a pinch on your kitchen reno project and your kind words are truly appreciated! Thank you for taking the time to share your story on Homestars! Now we're doing the "wave" for you - can you see it?! Wishing you the best and we're always here, ready and waiting in the bullpen! :) Sincerely - Crystal

    Reply created 15 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2016

    insualtation upgrade

    Job was completed in under 2 weeks, from receiving a quotation for insulation upgrade to installation. David and Aidan, were, prompt, professional, respectful of property both inside and outside and answered any additional questions I had about the blown cellulose insulation. I am looking forward to a cooler home in summer and warmer in winter. They worked without complaint on one of the hotter days this summer. Bruce, who did the estimate was very professional as well.

    Answer from pro:

    Hello Mary! This summer has definitely put your new insulation to the test and with Bruce, David, and Aidan on your project, I have no doubt that you and your family are already feeling the cool comfort of your great investment! It's wonderful to hear of your positive experience with our team and that you attic upgrade went off without a hitch! A sincere thank you from all of us here at Insta for your business! I have no doubt your thermostat is thanking you too! Sincerely, Crystal - Customer Care

    Reply created 15 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2016

    Re-Insulating Attic

    Great service. Initially it felt a bit hard to get them to come over and take a look at my attic, but once done it was good and professional. Lets wait and see how the winter goes, but so far i am happy with the service.

    Answer from pro:

    Hello Gus! I'm sorry to hear that we got off to a slow start with assessing your attic upgrade project but it's lovely to hear that in the end you are pleased with the quality of our service, and our work. We truly appreciate your comments and I have no doubt that you'll be hibernating in cozy comfort this winter! Thank you for your business and for taking the time to let us know how we did! Sincerely, Crystal - Customer Care

    Reply created 4 Jul 2016
  • Review from Anitra B Sisavang
    Rating: 5 out of 5
    Review left on 4 Jun 2016

    Attic Insulation Upgrade

    It was slow start as we wanted to get a quote for upgrading our attic insulation and coordinate with the roofer, but the staff were good about getting back to me and following up in our questions and changes in plans when we decided to have the roofer put the additional vents and insta make the connection from the inside. The crew was great, they had identified an issue with one of the plumbing stacks and could not start work until it was resolved. We had it promptly corrected and they returned the following week and let me know that everything was fine with the attic. They were very neat and meticulous and explained everything that was done and the depth of the insulation and the hatch is now properly lined and our closet is not hot in the summer, looking forward to it not being cold this winter.

    Answer from pro:

    Hello Anitra! We certainly know that a roofing project can sometimes take on a life of its own but we're so thankful that you chose Insta to team up with your roofer to complete the project to your satisfaction. Thank you for taking the time to share your story and for all of your credit to the install crew. We are very lucky to have such wonderful crew members who take great pride in their work - and this is where it really shows, with wonderful feedback from our customers! Anitra, it has been a pleasure working with you and we thank you for your business! I am confident that you'll continue to enjoy your newfound home comfort this winter! Sincerely, Crystal - Customer Care

    Reply created 4 Jul 2016