Insta Insulation

Rating: 4.9 out of 5

Insta Insulation reviews (576)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2015

    Spray foam application in kitchen

    This is the 3rd time we have hired insta-insulation to come to our home. We originally had our garage spray foamed and then our attic insulated. This time we needed our interior walls spray foamed in the kitchen. We got a quick appointment which was excellent for our schedule. The day of, the gentlemen doing the work called us before arriving which was appreciated and arrived within the hours we were given the day before. They taped off all necessary areas so that no other surfaces were damaged. When the work was completed we were impressed as to how good a job was done. Foam was very even and they had taken care of all the small areas that they could reach. Work site was clean and they were professional and courteous. We wouldn't hesitate to recommend them!

    Answer from pro:

    Hello Dorothy! If you're ears are ringing that's just the whole crew here at Insta cheering for the opportunity you've provided us to score a hatrick! What an honour to be invited back to your home 3 times to assist you with your insulation projects! We appreciate your kudos to our install team and we know they deserve to be the MVPs with their attention to detail and ability to deliver the work as promised. We're very grateful for your enthusiastic play-by-play of our performance and for being on the winning team of your fabulous review. THANK YOU for your business and for sharing your success story with others! Now no matter what mother nature has in store, you've got season's tickets to year-round home comfort! Sincerely, Crystal and your fans here at Insta!

    Reply created 7 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2015

    attic and bathroom insulation

    I have used Insta-Insulation previously on a garage project. When it came time to doing my attic I asked for three more quotes. All came in pretty much around the same price. One was way out of the range and were dismissed straight away. One tried to convince me not to use foam so they were ruled out. Eventually my choice was with who I knew. I'm glad I did that because of a situation that arose. We had planned on about a week between old insulation removal and them coming back to spray. I needed this time to complete some work in the attic as part of a master bedroom/bathroom reno I was doing. It soon became evident that I would not be able to complete the work in that time so I called Insta up and asked for more time. Not a hint of hesitation on their part! The relief I felt was like a ton of bricks was lifted off of me. For a company like this, that has to depend on scheduled work to be done when scheduled, to be so flexible was truly appreciated. I do believe they saved me time in the future as well because I won't have to spend any time researching for additional quotes.

    Answer from pro:

    Hello Eddie! I can't tell you how much I enjoyed reading your review. Well, not the part about everything taking longer than anticipated :( but certainly the fact that this type of scenario is the reality for many renovation projects. We feel your pain that renos can certainly take on a life of their own and we're very pleased that because this is what we do every day, we can provide you with flexible scheduling, and that little bit of breathing room that you need to ensure the outcome of your project is a success! Thank you so much for making us your partner in crime on your attic/bathroom/bedroom renovation project! We're thrilled that you put your trust in us and we look forward to delivering to your complete satisfaction on any future projects too! Your kind and genuine review is sincerely appreciated and it's been a pleasure working with you! Sincerely, Crystal - Customer Care

    Reply created 31 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2015

    attic

    I am very satisfied with the work that was done in my attic by insta-insulation. They were on time according to schedule, clean in the work area and professional manner. I will use insta-insulation again in the future and highly recommend them to family and friends.

    Answer from pro:

    Hello Lyndon! We can't thank you enough for the significant investment you made in our insulation services, and for such high marks on your experience with our team. Your complete satisfaction is our number one priority and we certainly look forward to helping you with your future projects. Lyndon, on behalf of the team, it's been a pleasure working with you and we know you will enjoy the increased comfort levels and decreased energy bills that come with your newly insulated attic! Sincerely, Crystal - Customer Care

    Reply created 27 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Mar 2015

    Insulation of a cooler and barn

    Insta-insulation insulated a cooler and barn on my property they did a great job they were professional and completed in job in a timely manner. Overall a trustworthy and reliable company

    Answer from pro:

    Hello McPhail from Georgetown! What a great way to end the week with a wonderful review for being "outstanding in our field" - barn project, field, get it? Ha! Seriously though, we couldn't be happier to hear that our performance on your projects have delivered a level of satisfaction that has prompted you to share your experience with others and give us a 10-star rating! Makes us feel all warm and cozy, just like your freshly insulated barn! Your business is much appreciated! Sincerely, Crystal - Customer Care

    Reply created 27 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2015

    Attic insulation

    I was extremely happy with insta-insulaton's work. All appointment times were kept. The workers were polite and efficient. The clean up was done to my satisfaction. Office follow up phone calls, to ensue I was pleased with the work, were well received and showed the company wanted to ensure I was happy with their work. I would recommend this company to anyone asking.

    Answer from pro:

    Hello Mike! As you can see, there are lots of moving parts and Insta team players involved to make sure that we deliver on our promise to complete your insulation project to your total satisfaction! We love hearing that our customers have a checklist for us to live up to: punctual, polite, efficient, tidy, quality of work, follow up... this is what keeps us challenged to do our very best to deliver great results for your project and earn your recommendation. Mike, thank you for awarding us your business and top marks on our service to you - your review means the world to us! It was truly a pleasure working with you and we wish you many years of SmartComfort with your newly insulated attic! Sincerely, Crystal - Customer Care

    Reply created 23 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Mar 2015

    Attic and Bathroom Insulation

    I have hired a few contractors in my time and I was very impressed with the service I received. My project required two visits, both times they prompt and provided excellent service. Alex has done a great job building a reputable company that providing both excellent products and services. I highly recommend them for your next project.

    Answer from pro:

    Hello Mark! We hope that your kind review will demonstrate to others that our focus is on our customer, and not the competition! We don't worry about what everybody else is doing, we worry about what you need and exceeding your expectations. We know that you might be able to find a lower price out there, but making sure we provide you with the time, options, and care to ensure your project is a success is where the value lies for everyone. I feel very fortunate to be part of the team that Alex has built and to have the opportunity to work with the great customers that dial our number based on his excellent reputation. Mark, thank you for choosing Insta-Insulation and for taking the time to share your experience. Your words of praise and the opportunity to work on your insulation project are sincerely appreciated! Sincerely, Crystal - Customer Care

    Reply created 23 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Mar 2015

    Kitchen Renovation

    This is our second time using Insta-Insulation. A few years back we had them insulate the knee-wall of our roof and now we used them to spray-foam the two outside walls of our kitchen during a renovation. Their professionalism, service, and product are excellent. We would highly recommend Insta-Insulation.

    Answer from pro:

    Hello Matthew! I can't tell you how much we appreciate every opportunity we get for an encore performance! What a thrill to hear that our work insulating your knee-wall earned us the opportunity to help with your kitchen renovation! We're super confident that you're going to be pleased that you invested in spray foam for this project. Matthew, we're very grateful for your business and your stellar review. A BIG THANK YOU from all of us here at Insta-Insulation! Sincerely, Crystal - Customer Care

    Reply created 23 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Mar 2015

    insulation

    The workers showed up on time, they were very kind, and their work was top notch. We felt a difference in the temperatures of the bedrooms right away. They showed professionalism in their job. I definitely would recommend them to anyone.

    Answer from pro:

    Hello Allan! What a great way to start March break with receiving your wonderful review! Now regardless of whether this month goes out like a lion or a lamb your bedrooms will either be warm and cozy, or cool and comfortable; your new insulation will ensure the temperature is always just right! Thank you very much for choosing Insta-Insulation for your project and for taking the time to tell others that we made a difference. Enjoy the break and your new found home comfort! Sincerely, Crystal - Customer Care

    Reply created 16 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2015

    home reno

    I had insta insulation come do some spray foam work in my attic of my home. Jason who came out to give me a qoute was fantastic, he answered all my questions and brought other things to my attention that i should do and work on as well. Andrew was great when when he called to schdule the work and set up my appointment. the day of work the crew was 30 minutes early which was great, the guys were good, then the pump on the truck brokefor the spray foam. they informed me they had to leave before they started spraying to go to the mechanic shop, once that happened i thought my day was ruined. About 40 minutes later my door bell rang and they had sent another crew to come and finish the work, then the original crew showed up and they worked together to finish my project. the guys were great and cleaned up after themselves and were very neat and tidy. i will for sure use them again on other home projects and recommend them to other people as well. they weren't my cheapest quote but they were not the most expensive either but defiantly worth the price for the work and quality of work they provide

    Answer from pro:

    Hello Chris! As a wise person once said, "Identify your problems, but give your power and energy to solutions." That's our motto! As you experienced first hand, things don't always run smoothly in a- day-in-the-life of Insta-Insulation (or anyone for that matter!), but we do try our best turn things around quickly if we can. It's so great to hear that we were able to turn your home reno project into a success story and despite the challenges, earn the best reward of all - your review and recommendation to others! Chris, a sincere thanks for your business, your faith in us, and your wonderful feedback! It was a pleasure working with you and we wish you many seasons of SmartComfort with your freshly insulated attic! Sincerely, Crystal - Customer Care

    Reply created 13 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2015

    basemant insulation

    This was our second home renovation. On each occasion we were given sound professional advice, with clean and efficient service. We noticed an immediate difference to the warmth of the basement. This has been a great investment for our home and comfort. Great job!

    Answer from pro:

    Hello Nora! What an honour to be invited back to your home to assist with your basement renovation project! We can't thank you enough for choosing to work with us again and to see that you've awarded us top marks - WOW! It's always easier to do great work when you're working with great customers and we're so proud to say that we believe our customers are the best! Nora, thank you for putting your trust in us again and I'm confident that you're going to enjoy a warm and cozy basement for years to come! Sincerely, Crystal - Customer Care

    Reply created 9 Mar 2015