LawnSavers Plant Health Care Inc

Rating: 4.7 out of 5

LawnSavers Plant Health Care Inc reviews (684)

  • Review from Benjamin Leigh
    Rating: 5 out of 5
    Review left on 31 May 2016

    LawnSavers is a friendly, knowledgable company

    I was a walk-in to their head office (I work just around the corner). Kyle the CEO was at the front. I originally was asking about aeration services for my lawn because I killed my grass with weed killer. He actually gave me advice on how to fix it on my own. Which was very helpful. He provided me with so many tips and tricks. I was willing to hire his company to fix my mistake but he said it wouldn't be worth it me (I have a very small lawn). He provided me with new seed and great advice. This is a good company that cares about their customers. When the CEO has time to sit down and show me how to do it myself, I appreciate that. Perfect rating.

    Answer from pro:

    Hey Benjamin, It was a pleasure to meet you. We love lawns and we love teaching about proper lawn care that gets results! Keep watering, it's really hot and dry out there!

    Reply created 17 Jun 2016
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 30 May 2016

    Lawncare

    Service is good but better communication is suggested. I have had to call customer service for some issues, but to their credit, it has always been resolved to my satisfaction.

    Answer from pro:

    Thank you for your honest feedback. My Name is Kyle and I would like the opportunity to hear more about your experience so we can continue to improve. Please call me at 905-707-9994 or email me at greatservice@lawnsavers.com . We try hard to impress our clients with FREE call-aheads or email-aheads before every service. Our service reports are dropped off at your door, but also emailed to you after every service visit and logged in your account that is accessible online only to you 24/7. We also have regular emailed alerts and newsletters. We will also call if an urgent concern is noted at your property. We use a lot of technology to ensure the best service in the business including gps tracking, mobile computers in each truck that track progress on lawns and log activity on your lawn. I hope this helps. However, We know we can ALWAYS BE BETTER, so I look forward to your call to see where we might be able to improve. Thanks again.

    Reply created 30 May 2016
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 1 out of 5
    Review left on 27 May 2016

    Missed service ???

    Prepaid Protector Package (PP) for 2016, about 375 dollars in March 2016. Protector Package includes 7 visits. I received one service on April 14 and none since then. It is now May 28. Customer service is pleasant and has reminded me twice that service intervals are 4 to 6 weeks. We are now in week 7 however. I am wondering whether there was a scheduling mistake or the company has deliberately skipped a service to save money and their time. Their polite customer service is what keeps me hopeful. On the other I will never again prepay a lawn service plan with Lawnsavers or (for that matter) any other lawn service company.

    Answer from pro:

    I'm sorry you feel that you aren't getting the service you expect. Our services are always subject to weather and if you recall, everyone had to shut down for a whole week in April with unexpected snow and severe frost. Applications during that time (or in times of severe heat like right now) would injure our customers lawns rather than help. We will always get your services in throughout the season, and we'll ensure they are done so that your lawn benefits. In the meanwhile, please call me so I can make sure you are taken care of. Also, if you wish to pay as you go, that is fine with us, prepayment is offered as a convenience to our customers to lessen paperwork, while giving you a generous discount for doing so. Kyle.

    Reply created 28 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2016

    lawn care services

    I should definitely thank the reliable and excellent service by Lawn Savers. They have done a fantastic job. I would definatly reccomend Lawn Savers to anyone who requires service. Thanks Lawn Savers!

    Answer from pro:

    Thanks for the great review. If there is ever anything you need, Don't forget to call or email, we've always got an experienced and knowledgeable team member ready to help! Just part of our "Make em say WOW" Service!

    Reply created 17 Jun 2016
  • Review from Amit Bagaria
    Rating: 5 out of 5
    Review left on 23 May 2016

    Lawn Care Service

    I have to write that Pam from LawnSavers is an excellent customer service rep who provides the right information. Although, I did not take the service due to changes on my end. She was looking to provide me with the tips, pricing and what can be offerred. She even called back for a follow up. Not many businesses look to reach out to you unless they hound you for the business. It never felt like that with Pam. Keep up the great work. Amit

    Answer from pro:

    Thanks for the great review. Pam and all of our staff always work hard to demonstrate that the best lawn care service starts with a partnership. We work on a motto here, that we want to help educate our prospective clients to grow a sustainable lawn that is not only great for the environment, but a joy to care for. (even if you don't choose us, we want to help you understand the offerings available to you so you can make the best choice for you- which we hope will be us.) Pam is great, she's also my Mom! Kyle!

    Reply created 24 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2016

    Lawn maintenance

    This is year 3 that I am using Lawnsavers. My lawn is a far better since they took over. They are reliable, professional, organized and friendly. Offering all sorts of options for their customers, customizing to their needs. Fantastic customer service, run by a great team of people.

    Answer from pro:

    Thanks for writing about your positive experience with us. We're proud to be recognized for all those little things we know are important to you and our customers. We appreciate your loyal business over the past 3 years.

    Reply created 20 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2016

    Lawn Care

    After a bad experience with the service from Weedman, a friend of mine recommended LawnSavers so I gave them a call. My lawn is now lush with very few weeds. This is year 2 and I am very pleased with the results.

    Answer from pro:

    I'm glad we were able to partner together finally. We're not a big company like them, but we are BIG in service and results! We look forward to many years to come! Thanks!!

    Reply created 20 May 2016
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 10 May 2016

    Lawn care excellence

    I've used Lawnsavers for over 10 years now and am always very happy with their work. They are always courteous and efficient and leave a detailed report of what they have done and what they have noticed. Together we have conquered grubs, crab grass and weeds!

    Answer from pro:

    We really appreciate your business. Cheers to 10 years! Thanks for sharing your positive experience with our company. If there is anything you need, as always, please let us know!

    Reply created 20 May 2016
  • Review from Harmeet Sandhu
    Rating: 5 out of 5
    Review left on 8 May 2016

    Lawn Savers service

    Company has excellent customer service and is very knowledgeable about maintaining a great lawn. Reps work closely with you to ensure you as a customer know what to do on your end in order to maximize results. Highly recommend this company.

    Answer from pro:

    Thanks Harmeet for recognizing our teams commitment to partnering with you to get great results on your lawn!

    Reply created 20 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2016

    Estimate request

    My front lawn has been a battle for years. First thought was saving the lawn, so emailed LawnSavers. Their website explained exactly what the job entailed and I received an immediate reply. The gentleman responder was friendly and actually seemed interested in doing the job. The price is reasonable and I most certainly would recommend LawnSavers.

    Answer from pro:

    Thanks for the great review. Lawn Renovation is a process we excel at, but it requires the partnership of the homeowner plus their patience to get the results you are after! In the end, you'll end up with a much stronger lawn.

    Reply created 20 May 2016
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