LawnSavers Plant Health Care Inc

Rating: 4.7 out of 5

LawnSavers Plant Health Care Inc reviews (684)

  • Review from Kelly
    Rating: 5 out of 5
    Review left on 18 May 2014

    lawncare

    We have been using Lawnsavers for 3 years, I found them online and was impressed with their comprehensive website. We are quite satisfied with the service. Our lawn was full of weeds and the grass was not growing well. After the first season, the grass looked a lot greener and thicker. You notice a difference with the weeds by the second year. The technicians are on time and polite. They always leave you with a personalized health report of your lawn along with recommendations. We value mostly the natural and safe products that are used especially since we have a young child. The customer service is very knowledgeable and helpful. I have recommended 2 friends to Lawnsavers.

    Answer from pro:

    Thanks you Kelly, We really appreciate your detailed review. I also appreciate your patience. Many companies falsely lead clients to believe a weedy and unhealthy lawn can be turned around in a couple visits. Not true- even with chemicals! We like to be upfront about expectations. It takes time (more than one years as you noted) for you start seeing a significant difference. As we work together it will get even better and stay that way! Thanks again. Kyle

    Reply created 18 Jun 2014
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 9 May 2014

    Lawn fertilizing and weed control

    We used them last year and our lawn didn't improve much. The weed problem was just as bad at the end of the summer as the beginning. The lawn thickened a bit but You can achieve the same results on your own with some seed and fertilizer. This year our lawn is the worst on the block as if nothing took root last year, very disappointing. Also, be warned you will be on the hook for next year as well ....it is in the fine print that if you do not call to cancel they will come every year. Although their sales person never told us that. Before they show up they have an automated service call you if it catches your machine and you don't check your messages they take this as someone picked up and confirmed it was okay for them to come and service your lawn. They claim they also send mail notifications which we never received. They apparently don't need your verbal confirmation to show up at the beginning of the season and treat your lawn. We are being forced to pay 50$ for a service we didn't request or want as the results last year where so disappointing.

    Answer from pro:

    Hi Krystal, I'm sorry you had a bad experience. We value your comments and strive hard to provided the best service possible. Our products are the best available in the market and unlike anything you can buy in stores. We also provide call-aheads the day before including emails before and after service as promised in our service agreement. Most of our customers really appreciate the advance notification and special service. Plants continue to grow and improve each year and because of that, our service is clearly offered as an annual service with no less than 10 reminders sent each year. We don't like surprises either! Again, I'm sorry we didn't meet your expectations. Please call me and I will make sure you are taken care of.

    Reply created 13 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2014

    LawnSavers Plant Health Care

    signed up for their full service package in 2013. This will be my 2nd year. My dealing with Donny has been first class. I have a corner property with big lot and boulvard to take care of. The lawn condition was very bad. Within a few month of the LawnSavers treatment the grass was healthy, weeds were disappearing rapidly. But to get 100% result it will take time which is totallly understandable. There is no question on Lawnsavers' customer service, care and honesty. I know they have done the best. My sincere gratitude to Donny for taking care of all our needs. I have been recommending LawnSavers to my colleagues and neighbors.

    Answer from pro:

    Thanks Anwar, Donny and all of our staff are top notch! I've already made sure he saw your kind words.

    Reply created 13 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2014

    Onoging Lawncare

    Everyone I have dealt with at Lawnsavers has been first class. This is hard to find in ANY business. We moved into a house with a lawn condition that needed to be repaired quickly. After one season we have noitced favourable results. The folks at lawncare have been easy to deal with, their prices are fair and their people are always on time and offering suggestions in how to improve the lawn. It is nice to know I do not have to worry about my lawn (aside from mowing) as it is in good hands.
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 5 May 2014

    Lawn care

    I used them in 2013, and they were okay (had to call them a couple of times to see when they'd attend). Having sold my house, I elected to not renew. Since I did not confirm a renewal, I thought no further action was needed on my end. Instead, they showed up last week and applied fertilizer and left a bill. Thinking this was a misunderstanding, I called and expected a reversal of the charge. Instead, I was told that the service renews "automatically" based on wording in their contracts that states "our service continues from year to year". Hence, there was no reversal and they demanded full payment. As a lawyer, I question whether this complies with the Consumer Protection Act. In any event, the contractual wording is not clear. As a loyal customer who paid full in advance the prior year, I would've expected a better outcome. They've lost my business and I would not recommend them to anyone.

    Answer from pro:

    Hi Mr. Datt, We specialize in Green and Healthy Lawns and work diligently to know almost everything there is to know about that. We try really hard to be completely transparent, and in doing so we lay out our simple Service & Partnership agreement in black and white so everyone can understand. We like to help, so I've provided a link to the Consumer Protection Act below: We go over and above the minimum laws to make sure we take care of our customers- you should too. https://www.ontario.ca/consumers/your-rights-under-consumer-protection-act Good luck with your practice!

    Reply created 13 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2014

    lawn care

    Due to the change in pesticide use in Ontario my lawn in 2012 deteriorate to the point that it looked terrible. The back yard was nothing but weeds; Thistles, dandelions crabgrass you name it I had it. Saw Lawn Savers at a home show in 2013 and discussed my lawn. We put a plan together (not expensive); knowing that it was not going to be fixed overnight. However by August of that year my lawn, while not perfect looked like a lawn. Back with them again this year and no doubt lawn will look even better than last year. I got great value and a lawn back

    Answer from pro:

    Thanks Mark, We appreciate your comments and will continue to help make your lawn the best it can be, no matter what mother nature hurls our way!

    Reply created 13 Jan 2015
  • Review from paul Flanagan
    Rating: 5 out of 5
    Review left on 16 Apr 2014

    Annual Lawn Maintenance

    I lived in the beaches and the garden right on the lake was prone to weed saturation and poor grass conditions. Within a few month of the LawnSavers treatment the grass was healthy, weeds were disappearing rapidly and the result was a garden I could be proud off. Great service, excellent follow up and value for the money.

    Answer from pro:

    No doubt you are a savvy purchaser! We appreciate your business. If there is ever anything we can do to help or improve upon- please let us know- we'll make it right - right away!

    Reply created 13 Jan 2015
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 10 Apr 2014

    only for small lawns

    signed up for their full service package in 2013. disappointed from their first visit. my property is slightly bigger than average & they consistently did not apply enough product. there were clear tracks of where they applied product and I sent pictures to prove. they had to come back almost every visit after sloppy service. the products they use is good but they skimp on coverage. I emailed them every time so I have records. I stayed home one morning to cut the lawn short, when their tech arrived he said he would come back in an hour and didn't. waited until the following Monday so that was a waste. I emailed my cancellation on Dec 2013 because if you don't notify them they keep coming and billing you. I thought that business practice was illegal? they called me in March to convince me to continue but I said no way. today (April 2014) I receive and contract and invoice for $500 and it says if I don't contact them they will continue to bill me. how do I make this company go away? if you have a small lawn then maybe Lawnsavers is OK but for any larger than normal lawn I would not recommend. my lawn did have issues and I understand that I takes more than one season to correct it but they never came out to visit once and only wrote small notes about seeding, clovers, bugs. hard to cancel with them.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2014

    Lawn care

    We use LawnSavers to care for our lawn and ensure there are no weeds. The staff are professional and customer focussed. I highly recommend their services. Our lawn looks great!

    Answer from pro:

    Thanks for your great review. We work hard, partnering with you to make sure you have a nice thick green and healthy lawn with very few weeds!

    Reply created 24 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jan 2014

    Christmas Lights Install

    We enjoyed our Christmas lights SO much! LawnSavers did an amazing job from design to install, to dismantle and storage. Kyle and his staff were great every step of the way!

    Answer from pro:

    Thanks you very much for your compliments. We love what we do and it makes it worthwhile for all of us knowing we have happy and satisfied clients. We look forward to continuing working with you every Christmas season!

    Reply created 29 Jan 2014
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