Tom and his reliable team did everything they could to reassure us that they knew exactly what they were doing.
Our shingles blew off in numerous spots after a bad wind storm and, as innondated as Tom was with phone calls and appointments, he made sure to drop by our house for a quote and a patch to the vulnerable areas on the roof (so no more damage would be done until he was able to come and actually redo the whole roof). Unlike other companies that just tarp the area, Tom actually patched the area temporarily with shingles as to avoid any water permeation.
Once at our home to redo the whole roof, Tom and his team worked quickly, efficiently, and even paid attention to small details like not damaging neighbouring cars, windows, and people. From start to finish, they did an incredible job and I felt calm knowing that I had made a good decision in hiring Mega City Roofing.
My roof is not only one of the best ones in my neighbourhood, but looks incredible too! People have stopped me to ask who did my roof and even other roofers have commented that it is clear that we went with a proper roofer.
Recently, Tom dropped by after I asked that he check some potential rippling on our new roof. He came within a few weeks and put my mind at ease that all was okay.
My husband and I knew that the one repair you should never cheap out on is a roof - it is literally the roof over our heads!
You get what you pay for...