Mike's Carpet And Flooring Ltd

Rating: 4.5 out of 5

Mike's Carpet And Flooring Ltd reviews (209)

  • Review from Customer of Mike's Carpet And Flooring Ltd
    Rating: 0 out of 5
    Review left on 13 Dec 2016

    Horrible service horrible work

    The worst experience with this companH who contracted out the job. Carpet intall was okay. Linoleum was comically bad. Horrific cuts. Pieces bubbling. No acceptance of poor quality. Found random rectangular piece placed loosely on top of pipes. Company says they will "fix" the problems by patching and recurring and caulking. Not happy. Also washer and dryer reinstalled incorrectly. Company takes no responsibility. A total joke. Other Reno contractors agree work is horrific

    Answer from pro:

    Hi Dana, We are glad that you are happy with the carpet installation. We apologize for any inconvenience. Mike inspected the lino installation. You subcontractor was suppose to remove the baseboard before the installation. Mike discussed with you that we will be scheduling you for the repair. Once again we apologize for any inconvenience

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 12 Dec 2016

    Carpet

    Great customer service in the beginning. The installer left a huge mess of carpet fibres and piles of dirty sand that came from removal of the old carpet. I had to no choice but to allow our movers to unpack on top of it and spent the week moving furniture around to vaccum. I can feel metal under the carpet in a few places. I did send an email to Mike and his staff wrote back they would tell him. I'm really surprised he didn't contact me.

    Answer from pro:

    Hi Krista, We apologize for any inconvenience. We did respond back saying we we do our best to not to make a mess with carpet fibres. We clean up after however we do not vacuum. It states that in the contract. Once again we apologize for any inconvenience.

    Reply created 15 Dec 2016
  • Review from Gracinha B
    Rating: 5 out of 5
    Review left on 3 Dec 2016

    Carpet

    They replaced my carpet in 3 bedrooms and hallway. Mike gave me great advice and is incredibly honest saving me 900 dollars by not replacing the baseboard painting it instead. The crew was so professional and hard at work since they arrived and I'm so pleased with the new carpet that was a promotional package.

    Answer from pro:

    Hi Grace, Thank you. It was a pleasure working with you. Enjoy your new floors. Mikes Carpet & Flooring

    Reply created 5 Dec 2016
  • Review from Jeremy Moore
    Rating: 5 out of 5
    Review left on 29 Aug 2016

    Flooring Service

    called few company's to Sand and Refinsh the hardwood floor. I wasn't sure if I want it to replace or sand and refinish my old floors. After visiting the showroom and seeing the amount of different types of floors from laminate to engineering hardwood I was sold to there laminate floors. I got many estimates from other company's but I decided to go with Mikes Carpet & Flooring because of there service and price! They deliver my floors on time and install my new floors five days after I sign the contract. I recommend Mikes Carpet & Flooring for your hardwood flooring needs or laminated floors.

    Answer from pro:

    Hi Jeremy, Thank you. It was a pleasure to work with you

    Reply created 13 Dec 2016
  • Review from Brent Sing
    Rating: 5 out of 5
    Review left on 28 Mar 2016

    Living and bedroom renovation

    They installed carpet in our rent until in the living room and two bedrooms. We took advantage of the Carpet on promotion. The good thing about it was that it was stain proof and on promotion so we didn't have to spend too much but it also had the durability for tenants to live. Mikes Carpet was great! They installer did a wonderful job! We are very happy with the seri e and we would recommend hem anytime to anyone. In Fact my sister is hiring them to install new flooring. Regina the receptionist was so helpful. She always got back to us in a timely manner. Sean the installer was awesome!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Mar 2016

    New carpet

    We hired mikes flooring to change the carpet in the bedrooms, stairs. And basement. We rent out he basement so we wanted high quality carpet but also at a good price. They had a promotion with free install for Berber carpet stain proof. The installers did not waste anytime, they got to work and finished the job in one day. I appreciate the work! Highly recommend them

    Answer from pro:

    Thank you Kelly. It was a pleasure working with you

    Reply created 13 Mar 2016
  • Review from Kim Lee
    Rating: 5 out of 5
    Review left on 8 Mar 2016

    Kitchen, living, bedrooms

    We decide to got for it and renovate the whole house. Mikes flooring had the best prices by far and since they have been in business over a decade, knowledgable and friendly staff we decided to hire them. we had tiles in our kitchen, solid hardwood in the living room and dining room and carpets in the bedroom! The whole process took 5 days to finish! Amazing work! Amazing installers! We are vey happy bat we have made the decision and invested in Mikes Carpet and Flooring. Thank you so much for all the hardwood

    Answer from pro:

    Its awesome to hear that you are happy.

    Reply created 13 Dec 2016
  • Review from Kelly Moore
    Rating: 5 out of 5
    Review left on 8 Mar 2016

    Carpet and engineered wood new home

    Hands down best flooring store and service out there! I had literally 7 estimates before deciding on Mikes Carpet & Flooring and Iam glad I did! The sales person was on time and very knowledgeable... She made sure to put me at ease about the entire process plus he was able to work with us to to give me a better price than any one of competitors. We had engineered wood on the main floor and carpet in the bedrooms and stairs The installers were also great! showed up on time, had a great attitude and constantly asked me for approval but I never had anything to say because they did such a great job! Thanks for everything guys!!! I highly recommend them!

    Answer from pro:

    Hi Kim, Thank you. If there is anything we can do for you in the future please let us knkw

    Reply created 13 Mar 2016
  • Review from Customer of Mike's Carpet And Flooring Ltd
    Rating: 0 out of 5
    Review left on 1 Mar 2016

    Worst Project Ever

    Very poor installation. The carpet seams are incredibly visible and the edges along the baseboards are messy and patchy in the corners. Overall, a very mediocre installation job and horrible customer service. Plus the room was a mess after install & all the carpet scraps were remaining in pile in the corner even though I payed for discard of previous carpet. Do yourself a favour and do not hire Mike's Carpet & Flooring.

    Answer from pro:

    Hello, We do not know who you are. We provide he best service, quality and price. Please let us know your full name,l and he jobsite address and we will take care of any issues

    Reply created 13 Mar 2016
  • Review from Joeseph Lee
    Rating: 5 out of 5
    Review left on 29 Feb 2016

    Tile and carpet install

    I honesty can say I have not one negative thing to say about Mikes Carpet & Flooring. I was delighted to visit Mikes carpet and flooring. The service was excellent and very happy to have hired them to install the tile for our kitchen and bathroom and carpet for our bedrooms. They made my search so easy I didn't have to be confused on what to choose. Very instructive and gave me a lot of information. I give them a 5 star rating. I had a great experience!

    Answer from pro:

    Hello, Thank you. We appreciate your business

    Reply created 13 Mar 2016
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