Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1923)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2011

    Checking basement drain/trap for blockage and assess drains.

    Jason White came to our house to camera scope our basement floor drains. He was recommended to us by my sister. Jason was fantastic! He kept to his appointment time, was very knowledgable and friendly! He presented all options (worst and best case scenario). Left us feeling confident that we had made the right choice to call Mr. Rooter.

    Answer from pro:

    Dear Varyn, Thank you for posting this great review! We will be sure to share your comments with Jason. We are pleased that your experience with Mr Rooter Plumbing was a positive one. Thank you for your business! From The Team at Mr Rooter Plumbing

    Reply created 27 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2011

    Leaking kitchen sink repair

    My kitchen sink was leaking for few days. I did not know any plumbing company. my friend told me about mr. rooter. I called them one friday morning the plumber came on the same day and fixed my sink. We liked the company mr rooter and recomend them.

    Answer from pro:

    Dear Janifer, Thank you for posting this wonderful review! It is great to hear that you were pleased with our service. Thank you for your business! From The Team at Mr Rooter Plumbing.

    Reply created 27 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2011

    New bidet assembly & installation

    Anthony did an awesome job assembling & installing a bidet we had recently purchased. It was a difficult job and took longer than expected. Anthony thoroughly tested the bidet to ensure there were no leaks. Also, as the holes did not line up to secure the bidet, he needed to drill new holes and he was required to make a trip to home depot for new ceramic drill bits. I was very impressed with Anthony's professional attitude, skill and attention to quality and customer satisfaction. Thanks!

    Answer from pro:

    WOW! Thank you for writing the awesome review on Anthony. Being a master plumber my self, it is fair to say that bidets are one of the most difficult plumbing fixtures to install and repair. Anthony is definitely a skilled tradesman who pays much attention to detail and dong it right the first time, sometimes takes a little longer than expected. We live our code of values by..."treating others as would like to be treated. " From the team at Mr. Rooter Plumbing. Thank you for your loyalty Frank.

    Reply created 11 Dec 2011
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 7 Dec 2011

    Dripping bathtub faucet

    David the technician was very knowledgeable, efficient, and friendly in assessing the problem, quoting, and getting the replacement part needed and job done in less than an hour. Thank you for a great job!

    Answer from pro:

    Dear Katrin, Thank you for posting this great review. We will be sure to share your comments with David. We are glad that you were pleased with our service. Thank you for your business! From The Team at Mr Rooter Plumbing

    Reply created 27 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2011

    Leaking toilet

    Had an excellent experience with agent (Erica) - I was quite distraught with water pouring through my diningroom ceiling. She was calm and helpful. Then had another extraordinary experience with the technican, George - who worked efficiently - explained everything to me - showed me his work - made sure everything was in great working order - all done within about 1 hour. I would recommend to anyone needing plumbing services.

    Answer from pro:

    Thank you very much for this excellent review! We strive to provide our customers with exceptional experience - from the time we answer your phone call to the completion of the work in your home. We are pleased to hear your experience with Mr Rooter Plumbing was a positive one. Thank you again, From The Team at Mr Rooter Plumbing.

    Reply created 5 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2011

    new toilet, sink in the toilet with a new faucet and new faucet in the kitchen

    We needed a new toilet and sink with faucet for the washroom and a new kitchen faucet.Keith Harkness came out for the (free)estimate and came 2 days later to do the actual job.He is an excellent technician ,he does quality work and is very efficient and friendly.Besides the new installation we asked for he also checked all the faucets and toilets in the house.We were very happy with the job. The price is very fair. The company adapted to our schedule We highly recommend them to others

    Answer from pro:

    Dear Elena, Thank you for posting this excellent review! We appreciate you taking the time out of your busy schedule. We are so pleased that your experience with Mr Rooter Plumbing was a positive one. We strive to excel at customer service, and will be sure to share your comments with Keith. Thank you again, From The Team at Mr Rooter Plumbing

    Reply created 5 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2011

    Kitchen Sink

    The main sink in our kitchen would not let water through so we had to call Mr Rooter to come and fix it. The same day, Mr Rooter was here and the problem was gone. This company provides great customer services for a fair price. Great Job!

    Answer from pro:

    Dear Nancy, Thank you for the excellent review! We are glad to hear you were pleased with our service. From The Team at Mr Rooter Plumbing.

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 29 Nov 2011

    leaking pipe in bathroom

    The first two plumbers from Mr. Rooter who tried to fix the pipe were unable to do so. The third fixed the problem on one side but left the other side. Now the other side is leaking so he has to come back and they are going to charge me again.

    Answer from pro:

    Thank you for posting a review of Mr Rooter Plumbing. We urge you to call our office at 416-742-3137 to discuss your service experience and to solve your plumbing issue. It is not our intention to charge for the same work if it was not fixed right the first time. From The Team at Mr Rooter Plumbing.

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2011

    Older pipes. Consistently clogged easily.

    The reception was very polite and courteous. Connected me to a wonderful plumber who worked around my schedule and was able to come the same day. Came recommended by a neighbour with similar issues in our older neighborhood. Would recommend highly and used them again :)

    Answer from pro:

    Dear Cara, Thank you for taking the time to write this great review. We are pleased to hear that your neighbour recommended us. We very much appreciate personal recommendations and referrals. Thank you From The Team at Mr Rooter Plumbing!

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2011

    Bathroom plumbing repair

    Great and professional contractor. Their service was very fast. The plumber who came to my house constantly kept me updated with options and was very polite. I very much like their reasonable pricing and efficient service. I would recommend this contractor to anyone who is looking for a good plumbing service.

    Answer from pro:

    Thank you for the excellent review! We strive to respond to our customers in a timely manner. We can generally come out within two hours from the time a customer calls for service. From The Team at Mr Rooter Plumbing.

    Reply created 30 Nov 2011
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