Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1923)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2010

    Toilet not working

    Robert came into my home to fix a plumbing problem. I felt very comfortable with Robert in my home. He was very professional and cleaned up after himself. Very pleased with the service and would not hesitate to refer Mr. Rooter to my family and friends. Thank you Robert.

    Answer from pro:

    On behalf of Mr. Rooter Plumbing and Robert we like to say you're welcome Heather. We are glad you gave us the opportunity to come into your home. We're proud to hear our technician made you feel comfortable and conducted himself professionally and efficiently. Thank you for choosing Mr. Rooter Plumbing.

    Reply created 2 Mar 2010
  • Review from Jay
    Rating: 5 out of 5
    Review left on 25 Feb 2010

    laundry tub not draining

    Short and sweet. Called Mr. Rooter, they showed up on time,Neil answered all of my questions, performed the task in timely fashion, cleaned up once he was done. Will definately use this company in the future. Thanks Mr. Rooter.

    Answer from pro:

    You're welcome Jason. We're glad that you chose Mr. Rooter Plumbing for your needs. We're glad Neil provided you with such great service and was such a great representative of of Mr. Rooter Plumbing.

    Reply created 2 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2010

    Drain not working properly

    Called Mr. Rooter for service and Vadym showed up on time which was impressive from the start. He did what he had to do and cleaned the whole work place up once he was finished clwearing the drain. Would definately use these guys again. Thanks Mr Rooter.

    Answer from pro:

    You're welcome Robert, we're glad you were so impressed with the service that Vadym provided. We love hearing that you would definitely use Mr. Rooter Plumbing again, we look forward to impressing you again.

    Reply created 2 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2010

    Blocked laundry tub

    I noticed that our laundry tub was no longer draining. Called Mr. Rooter and Andrew showed up in a clean uniform. HE was very knowledgable and provided great service. Will definately use Mr. Rooter in the future and specifically ask for Andrew.

    Answer from pro:

    Thank you Paul for posting this review of Andrew and Mr. Rooter Plumbing. We're glad to hear you were so pleased with the service Andrew provided to you. You're welcome to request Andrew for your future plumbing needs.

    Reply created 2 Mar 2010
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 23 Feb 2010

    KITCHEN-SINK REPEAR FOR Leaking!

    Why pay for something you can do on your own! ( That is what my Wife Says ) after several times I finally gave up and called the Expert Nice People and great Service in the same Day The old Faucet was replaced with less than 1 Hour and the leak fixed! You can not simply go by the Book Rather get a good Service and some peace of mind . Cheers!

    Answer from pro:

    Why thank you Klaus, we're glad you saw the value in choosing Mr. Rooter Plumbing for your service needs. We do give exact pricing at no obligation and are prepared to begin most jobs immediately, we hope you will consider us for any future plumbing or drain issues you may experience.

    Reply created 1 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2010

    Faucet repair

    From the dispatch lady that answered the phone to the plumbing technician Robert, that showed up on time, was very friendly and polite, I was very impressed with the whole service experience. It is hard to find a service man these days that is as nice as Robert. I will definitely use Mr. Rooter and Robert again!

    Answer from pro:

    Thank you Lefty_96! You're welcome to call Mr. Rooter and ask for Robert whenever you like. We applaud Robert for providing you with such great service. Thank you for choosing Mr. Rooter Plumbing.

    Reply created 23 Feb 2010
  • Review from smith
    Rating: 4 out of 5
    Review left on 19 Feb 2010

    install sump pump & piping

    Work done dec2009. I obtained a few quotes but Alex from Mr Rooter was the only one that would do the work and showed me their price was their standard for the job. No scam here. The price was for labour, the pump, and PVC pipes. Alex clearly put some thought into how the water will flow once it's pumped up the pipe and out of the house. He designed the system very intelligently. I wanted the water pumped from the basement to the front lawn. Alex made it so the water wouldn't freeze in the pipe once it was pumped out and it wouldn't flow back into the basement. I didn't expect all the thought that went into the job. I'm glad I chose Mr Rooter and I'd be confident about hiring Alex again. Everything works great so far. And I still don't want the video pipe inspection :)

    Answer from pro:

    Thank you Smith. We're glad to hear that Alex left you with such a great impression. Mr. Rooter Plumbing charges by the job not by the hour, and we think that this is the most advanteous to our customers. We're glad that you were pleased enough to post a review and that you would use us again in the future.

    Reply created 23 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2010

    replace drains

    We had roots in the drains which caused flooding in the basement. They came out on the weekend. They replaced the old clay pipes. They did it with a minimum of digging. They dug the nicest holes we have ever seen. They were fast and efficient.

    Answer from pro:

    Thank you Paul2 for posting this review of Mr. Rooter Plumbing. We're appreciate you commending us on our exvcavation skills, we do good holes. In addition to excavating and drain work, we also do residential and commercial plumbing so keep us in mind if you run into any issues in the future.

    Reply created 23 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2010

    broken toilet flange

    How refreshing to have a company tell me they'll be here at 9, & actually show up at 9! John Dima was the guy who fixed my broken toilet flange. He had the leak diagnosed & repaired in no time at all, I doubt it was an hour. He even gave us a seniors discount, which my Mom was very impressed with. Thanks John, & thanks Mr. Rooter!

    Answer from pro:

    Thank you Bill, we're glad to hear that our technician John was able to not only impress you but also your mother. We try our best to be respectful of your time and home, Mr. Rooter Plumbing is "quick as a wink"! You're welcome on behalf of John and everyone at Mr. Rooter Plumbing GTA.

    Reply created 23 Feb 2010
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 18 Feb 2010

    Replaced drainage pipe

    When my sewage pipe backed up someone was at my house within 20 minutes of my placing a call - and they had people working on the job within an hour of that. It turned out that the old ceramic pipe under my house had basically collapsed with age. The huge job, replacing the entire old sewage drain pipe under my house took less than two days to complete. They also did an excellent job of explaining the issues to me, arranging city inspectors as required and keeping my home clean while they did this work.

    Answer from pro:

    Thank you for choosing Mr. Rooter Plumbing. We appreciate you taking the time to post this review of our company. We're glad that you trusted us with such a large repair and we're glad that you found our service to be informative and quick.

    Reply created 22 Feb 2010
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