Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1923)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 23 Nov 2009

    Fixing part of toilet and replacing safety valve

    While the age of our house presented particular problems (old brass pipes), Alexi was both diligent and determined. Coming back on three separate occasions, and searching numerous suppliers, he managed to find the right pieces and, having them, was quick and courteous in his work. He approaches his work with professionalism and a sense of humor. Highly recommended.

    Answer from pro:

    Thank you Byron for your great review of Alexei and the Mr. Rooter Plumbing service approach. We're glad that you found him to be quick, courteous and professional. We look forward to assisting you with your future plumbing and drain needs.

    Reply created 25 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2009

    emergency fix

    I rent out a house in Toronto, and had water pouring out of the basement floor. Chris came at the time he stated and fixed the problem. He kept in touch me through the whole thing, every step! Usually I have felt like service companies and people try and sneak things past you to make that "extra" buck. Chris kept me informed and made sure I understood what he was doing and why.He was very honest with me. I didn't feel like I was being pressured into anything that I didn't need! Thanks Chris!

    Answer from pro:

    You're welcome, on behalf on Chris and Mr. Rooter Plumbing. We're glad that you felt his service was honest, and informative. Thank you for choosing Mr. Rooter Plumbing.

    Reply created 25 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2009

    Leaky pipe and replaced faucet

    Adrian was an excellent representative of MR Rooter, we appereciated his knowledge, effiency and cleanliness. We keept us informed every step of the way as becamed necessary to do more then we had originally anticipated.

    Answer from pro:

    Thank you Catalin. We're glad that you appreciated the level of service Adrian provided. We hope that he has left a lasting impression on you and in the future you will chose Mr. Rooter Plumbing for your plumbing and/or drain needs.

    Reply created 25 Nov 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 21 Nov 2009

    Plumbing Inspection

    Brian Pellet was great. He was knowledgable and seemed quite experienced with what he was tallking about. As a result I felt quite comfortable as he was being straight forward about everything. I will continue to use Brian at Mr. Rooter, in fact, I purchased a life long membership allowing me greater discounts for their already exceptional service.

    Answer from pro:

    Congratulations jarias, on the purchase of your advantage plan. You'll get to enjoy the priviledges of membership. Brian is a valued member of the Mr. Rooter Plumbing organization and we are happy that you've recognized him for his knowledge and experience.

    Reply created 24 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2009

    Kitchen sink imstalation

    We were very impressed and satisfied with Adrian and Mr. Rooter. As new homeowners, we felt well looked after, and treated very fairly. He not only installed our sink and taps, but corrected mistakes. We have recommended Adrian to our friends.

    Answer from pro:

    Thank you Ann, we're sure Adrian will appreciate the recommendation. At Mr. Rooter Plumbing we understand the concerns of homeowners, especially new homeowners and we try to be sympathetic to your concerns while providing efficient service and useful information.

    Reply created 24 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2009

    Basement backing-up

    After phone call was placed, within an hour I had Adrian at the front door of my house. Dressed in clean uniform, wearing shoe covers and providing professional advice regarding my basement drain system. His knowledge and experience was clearly evident through quick troubleshooting and determining cause of my basement being flooded. Solution was provided immediately, and I will always call Mr. Rooter for any plumbing work.

    Answer from pro:

    That is quite the compliment Vera, thank you very much for your review of Adrian and Mr. Rooter Plumbing. We look forward to assisting you with any future plumbing or drain needs.

    Reply created 24 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2009

    replacement of shower faucet

    We needed our shower taps replaced at our rental house in North York and Chris from Mr.Rooter did such a great job,installing a single lever control ,the job was very neat and tidy and left the job in great shape for my tile man. I would use Mr.Rooter again no problem

    Answer from pro:

    Thank you Brian for choosing Mr. Rooter Plumbing, we're glad that Chris left you with such a great impression and that you would us again. You're in great hands when you choose Mr. Rooter Plumbing.

    Reply created 24 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2009

    Plumbing Repair

    Mr. Rooter has come several times to deal with general plumbing repairs and emergencies. Each time the technician was friendly and very helpful. So far all the work they have completed has been successful and the problems rectified. I would definately call them again.

    Answer from pro:

    Why thank you Ellie, we're glad to hear that you would definitely call Mr. Rooter Plumbing again! It's a pleasure to hear that you have consistently received friendly and helpful service. Way to go team!

    Reply created 24 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2009

    Replace working parts inside a toilet tank and replacing a control tap and stopping a leak under the bathroom handbasin.

    Arrived exactly on time. Obviously knew what needed to be done to resolve the problems and exactly how to do it. All problems now dealt with and everything is working fine. And Brian cleaned everything when finished. Brian Pellett is a nice gentleman.

    Answer from pro:

    Thank you Samuel, Brian is a nice gentleman as we're glad he's part of the Mr. Rooter Plumbing team! We're glad that your problems are resolved and that everything is working fine now. Thank you for choosing Mr. Rooter Plumbing.

    Reply created 24 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2009

    Plumbing

    Mr. Rooter's was fast, friendly and efficient!! They are available 24/7 and they provide expertise in the field. Very thorough and reliable. We will definitely use them again. Mike the technition was amazing from beginning to end..This was our first time with Mr. Rooter's and we want to say....Thank you for making the first impression a very lasting one..Daniela & Bruno

    Answer from pro:

    You're welcome Daniela and Bruno. We appreciate your great review of Mr. Rooter Plumbing and Mike R. We're glad that your first impresion was such a good one and hope that you enjoy our service every time you use us.

    Reply created 24 Nov 2009
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