Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1923)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2009

    Mystery Leak in kitchen

    We were at wits end trying to determine the source of a leak. Mr Rooter could not immediately find the source either but left things in a way that would help me determine it. It worked and 2 days later Robert was back to finish the job quickly, efficiently and expertly. Price seemed very reasonable considering the acrobatics required to reach the problem. I will certainly recommend Mr. Rooter to family and friends.

    Answer from pro:

    We'd love if you recommended Mr. Rooter to friends and family. Sometimes it takes persistence and patience to get a job done right. We're proud of Robert's efficient and professional service.

    Reply created 14 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2009

    Install wash basin and taps

    2nd time I used Mr.Rooter and second time a great job was done! And the bill was even lower than I expected. Each time an issue came up he informed me what the result would look like before he started the next step. So there were no surprises. He came on time and stayed until the job was done. This time I purchased all the parts I wanted used before he came. There was no problem and this saved some money and time.

    Answer from pro:

    Thank you Charles. We're glad that we could not only rectify your problem but also save you time and money. We hope you choose us again in the future.

    Reply created 14 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Oct 2009

    Bathroom repair

    Alex was punctual, curteous, knowledgeable, and professional. He explained clearly the issues with our broken faucet and emergency shut off valves, and went above and beyond to salvage our sink. Overall very happy with our experience. Only negative is that he forgot to offer us Air Miles.

    Answer from pro:

    We apologize for the Air Miles, please contact our office and we will be happy to get those to you. Thank you for taking the time to post this review of Alex and Mr. Rooter Plumbing. We'd appreciate it if you could continue to share your experience with others.

    Reply created 6 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2009

    plumbing

    I was on my way out of town for an end of summer vacation when I realized my car battery was dead. I was lucky enough to flag down a Mr Rooter service van in front of the building. The tech (Kieth Harkness - thanks so much!) was more than happy to help jump the engine. Big help, he saved the day. If I ever need a plumber these are the guys I'm calling.

    Answer from pro:

    Thank you Dustin for sharing this great story with us and Homestars. It's a great example of the character that our technicians possess, not just when they enter your home but at all times. We hope you do choose Mr. Rooter Plumbing in the event that you have plumbing or drain problems in the future.

    Reply created 6 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2009

    leak in water pipe that was difficult to detect

    Excellent, immediate response on the weekend, excellent service, pleasant knowledgeable service man. The problem was detected quickly and the job was done quickly with no mess. I will use them again.

    Answer from pro:

    Thank you MJ, we look forward to you choosing Mr. Rooter Plumbing in the future. We appreciate you taking the time to post this review of Rick and for acknowledging his efficient and knowledgeable service.

    Reply created 6 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2009

    Clogged drains and installation of kitchen faucet

    We moved into a previously owned house in July of 2009, by the end of August both the kitchen and bathtub drains were very slow and did not improve by using drain-o. Also, we wanted to replace the kitchen faucet and at one time thought we might be able to do-it-yourself but to be honest we don't know what we're doing. We called Mr. Rooter when the kitchen sink was so bad that it took an hour for a sinkful of water to go down. Our technician, Alex, showed up within a few hours of us calling dispach (on time) and he did all the work that was needed, completely removing the pipes under the sink and finding about 10 plastic drinking straws in there (thanks to the previous owner). While he was working, he found a tiny crack in one of the pipes (p trap), which he pointed out to us, then replaced for no charge, which was pretty nice. All the work was done very cleanly, and professionally.

    Answer from pro:

    On behalf of Alex and Mr. Rooter Plumbing, we'd like to say you're welcome Julie. You should expect nothing less than timely, efficient service but we understand these days the customer doesn't always receive that. We're glad you chose Mr. Rooter Plumbing and now know where to turn for service you can depend on.

    Reply created 6 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2009

    plumbing service

    I contracted with Mr. Rooter a few years ago and have renewed every year as their service has been excellent. Their technicians are very professional, show up when they say they will, and without exception, have solved any plumbing problem we have had--and there have been many in this 70 year old house. Brian Pellett exemplifies the level of service we have come to expect from Mr. Rooter- very knowledgable, polite, and an excellent plumbing diagnostician. Thank-you!

    Answer from pro:

    Thank you Susan for continuing to make Mr. Rooter Plumbing your choice for plumbing services. We're happy that you have had great experiences with our plumbers, and we appreciate you recognizing Brian for his knowledgeable, polite service.

    Reply created 6 Oct 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 30 Sep 2009

    Toilet Leak

    Toilet's turn-off valve started to leak. Mr Rooter replaced the leaking valve and pipe leading up to the water tank was replaced with a flexible pipe. Price was on the high side but the work was clean, fast, and plumber was a professional.

    Answer from pro:

    Thank you Andrew for taking the time to post this review. We're glad you found your Mr. Rooter Plumbing technician to be fast, clean and professional and we hope you choose Mr. Rooter Plumbing for your future plumbing and/or drain needs.

    Reply created 6 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2009

    Installation of 3 replacement toilets

    Mr. Dima promptly greeted us at our home and worked his plumbing skills to install our 3 new "thrones" with excellent results. He was very pleasant, efficient and caring. His work was exceptional, perfectly plumbed, clean and now weel-cared for.

    Answer from pro:

    Thank you Robert for your great review of John. We are pleased to have him as part of the Mr. Rooter family. We're glad that he left you with such an exceptional opinion of Mr. Rooter Plumbing and we hope you choose us again in the future.

    Reply created 5 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2009

    kitchen drain and bathrooml toilet flushing probems

    Brian Pellett a plumber arrived an hour after I called Mr. Rooter. He did the repairs in a timely fashion and was gone. Wow! I'm impressed! He even cleaned up after himself.!!!What a treat to have a very knowledgeable person taking care of my drain problems at a resonable price. Fantastic job!!!! Kuddos to Brian and Kuddos to the person who hired him. A definite asset to the company. '''GOOD JOB ALL AROUND''' Your NVBF

    Answer from pro:

    Thank you E. We're happy that you were impressed by Brian and Mr. Rooter Plumbing. It's our pleasure to provide you with impressive, fantastic service.

    Reply created 5 Oct 2009
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