Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1923)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Sep 2009

    Toilet leak repair

    Mr. Rooter is a very professional and conscientious company. They told me exactly when someone would call, and when someone could come. They allowed an alternate number too. When Vadym arrived, he covered his shoes and investigated the problem. He was very clear about what the problem could be and he even showed me drawings in his book. His book contained prices as well so I never felt I was being ripped off. He did the work right away once I approved the cost and he solved the problem and cleaned up everything perfectly. His caulking skills are excellent. He put a perfect bead of caulking around the base of the toilet. Needless to say I'm very picky about that kind of thing and I was pleasantly surprised when I saw how well he did it. I would highly recommend Vadym and Mr. Rooter.

    Answer from pro:

    Mr. Rooter and Vadym would like you to know we greatly appreciate your review. We offer fair and efficient service and do our best to leave a lasting positive impression. Feel free to contact Mr. Rooter Plumbing for any future plumbing or drain issues.

    Reply created 16 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Sep 2009

    Water migration problem

    The plumber name is Ziggy and he did an excellent job fixing a very delicate problem with water migration in my house. He replaced the right cartridge in tub/shower shower faucet and save time and money. Many thanks Ziggy !

    Answer from pro:

    You're welcome Dan on behalf of Ziggy and Mr. Rooter Plumbing. We're happy to provide you with excellent service and hope you will choose us again in the future.

    Reply created 16 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2009

    toilet replaced and toilet repair

    Ziggy was very polite when he came to the door and very good at letting me know what needed doing and getting right on the job. he did a thorough job and left everything neat & tidy after he was finished. I was very pleased with the service and would recommend him to my friends.

    Answer from pro:

    Thank you Marg for taking the time to post this review. We're glad that you were pleased with our service and found Ziggy to be neat and tidy. We hope you will choose us in the future for any plumbing and/or drain issues you may experience.

    Reply created 16 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2009

    FIXED BLOCKED TOILET

    He came to the School within 30 minutes, and cleared the obstruction. Most appreciated. This is a School with very young children, and the bathroom for this classroom has to be functional at all times, of course.

    Answer from pro:

    Thank you Taddle Creek Montessori School for continuing to choose Mr. Rooter Plumbing. We appreciate your business and your review of our company.

    Reply created 16 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2009

    Leaky faucet

    Robert Plantic came to fix a very leaky faucet in our old house. He was courteous and professional and made sure that the job was done to both our satisfaction. He also noted what other work we'd need on potential problems down the line and how we'd have to go about doing it. A small note that I appreciated was that he took care to wear booties over his shoes which was great since we never wear shoes in the house. I'm not sure how Mr. Rooter's prices compare with other plumbers so one could shop around but the service is very satisfactory and professional.

    Answer from pro:

    Thank you Aran for your honest and flattering review or Robert and Mr. Rooter Plumbing. We appreciate you taking the time to share your experience and noting Robert's attention to detail.

    Reply created 14 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2009

    replaced tap cartridges in shower

    Cold tap in shower would not shut off due to broken cartrgde. Brian had the hardware on hand and replaced both the hot and cold without any incidents within a half hour. I have used Brian in the past and he has been great.

    Answer from pro:

    Thank you Blair for continuing to choose Mr. Rooter Plumbing for your plumbing and drain needs. We appreciate your support of our company and our happy to be at your service.

    Reply created 9 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2009

    New faucets in two bathrooms

    Alex was clean (he put little booties over his shoes when he came in the house), efficient (the whole job was complete in 2 hrs), clearly understood what needed to be done and explained the cost breakdown clearly. He also cleaned up any mess from the work before he left.

    Answer from pro:

    Thank you Heather for acknowledging the attention to detail that our technicians offer. We are pleased that you were satisfied with our service, and we hope you continue to choose Mr. Rooter for your plumbing and drain needs in the future.

    Reply created 5 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2009

    Install new kitchen & washroom faucets

    I had two faucets changed by Mr. Alex Myroniuk from Mr. Rooter Plumbing. Service is very fast, excellent, on time & very reasonable price. Technician Alex is very trustworthy, polite & very experienced technician. He really cleans up the area after the works are done. I would go back to Mr. Rooter & Alex again for any future plumbing services. My overall experience is AAA+++.

    Answer from pro:

    Hello Albert, thank you for taking the time to post this review of Alex and Mr. Rooter plumbing. We are proud to have left you with such a positive impression of our company.

    Reply created 4 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2009

    Emergency Pipe repair, after hours

    A pipe leaking through your basement wall is not something you want to find at 10pm on a Tuesday night. Within 2 hours of calling Mr. Rooter, John had arrived, quoted and completed the repair and was on his way. He even suggested a quick solution that could help save us from further issues. John's expertise, quick resolution and quality work will definitely make me a return customer. Thank you!

    Answer from pro:

    Hi Erin, thank you for your review. We look forward to you becoming a repeat customer and are glad to hear you were satisified with our service and found John to be so helpful!

    Reply created 4 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2009

    Plumbing, removal of galvanized steel pipe

    Nothing special about this job -- removal of one galvanized steel pipe in my basement. Brian was professional, helpful and thorough. He was also informative and helpful about other future projects I inquired generally about. One minor hiccup is that the company promised a plumber in the morning of the day, but called again to reschedule for early afternoon. Brian was on time for the appointment, but it was not the original appointment that was booked with us. Otherwise great :)

    Answer from pro:

    Well David, we are happy to hear that our service was great aside from the scheduling issue. Unfortunately due to the nature of our business its hard to guarantee an exact time. But we do try our best to keep our customers informed, and to get there as close to the time requested as we can. Its great to hear you inquired about future projects, many people wonder if they can ask the technician about something other tahn their original problem, and once we're on site, we are happy to address all your concerns. Thank you for choosing Mr. Rooter Plumbing.

    Reply created 15 Jul 2009
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