Mr. Rooter Plumbing of GTA reviews (1923)

Our basement drain backed up into the house. Mr. Rooter and Brian were at our house a couple hours later diagnosed the tree roots growing into the drain .they put a new drain in the next day. All professionally done and explained. Several phone calls to my work explained to me exactly what was happening. They even helped us claim the City of Toronto drain rebate money. Thanks Mr. Rooter.

At last! A service company that holds true to its word. From our first phone call into the office to the end of job. We had a flooded basement. They showed up on time, their staff were courteous and professional. They did a large excavation and were very neat throughout the whole process. We would definately use them again.

Just wanted to drop a note saying how happy I was with the service and professionalism shown to me today by your company. John was prompt, effective and very curtious. I would use your company again with no hesitation.

John from Mr.Rooter worked hard and did an Excellence job. Job was done professionally. he was on time and gave me estimate how much it would cost me. He is an asset to this company. Good work John... Thanks Bhavan

Mr. Rooter came to our house last Christmas season when my family was here and the sewage backed up! Great timing! Frano, super-polite and knowledgeable, assessed the problem, then his team came back in a few days to dig up our lawn to remove the root-infected pipe, replacing it with ABS pipe (even providing us with the forms for a city reimbursement). As promised, they came back half a year later for a free inspection of the remaining pipes. They have been very professional and effective for us!

I'm writing this on behalf of my mother, she had some plumbing problems and decided to call diferent companies to see what's to be done and repair. She asked me to write this review because she was so happy with Val from Mr Rooter, she had a toilet replaced, some faucets in bathroom and kitchen. The quote she had from Mr Rooter was not the cheapest one, but for the kind of service she received from Mr Rooter, she was more than happy to pay. Val worked neat and clean, he used good quality faucets and materials, and he was very understanding with my mom and polite. I will definetely use them again, now we have this Advantage plan for the whole family and we are members for life. Once again, good job Val and congrats for Mr Rooter to have such a good plumber and also a gentlemen. Sharon

When your toilet overflows you know you have a problem...panic,nightmares you name it. Called Mr.Rooter and a very knowledgeable Bob came to our rescue, put our minds at ease and got the job done. Thank you so very much Bob.

We had just moved in to our home in the High Park area. Little did we know, because of all the trees in this area, many people have drain problems due to the tree roots strangling the old clay pipes. Well, a day after we moved in, our basement flooded with sewage due to this issue. I called 4 different plumbers and they all quoted prices through the roof. One plumber wanted to dig inside my basement on top of digging outside and wanted to charge me $6,200! This plumber also said it would be a 2 or 3 day job! He also made me sign an order before putting in the figures so that I would feel obliged to hire him. ([competitor] - don't ever use them - they are the worst!) The Mr Rooter guys were so professional. They did not do any extra work that what needed to be done; therefore not charging me for unnecessary digging. They dug at least an 8 foot hole in the ground, worked in the pouring rain and were done in one day. They were forced to pull up my shrubs when digging but when they were done, it was like they were hardly even there - my shrubs got replanted and everything. Amazing service and all for the lowest quote I received - $2,200. Going with Mr Rooter saved me 4K! I would never call any other plumber again, they did an amazing job!

It's the second time I have Valentin from Mr. Rooter doing work in my house and I have to say I got an exceptional service. Great communication with the main office, technician is always on time, he protected my new floor in the bathroom with dropsheets and I can see he knows what he's doing. Very proffesional and neat, he gave me options between different taps to choose, I even got new aerator for my kitchen tap and was free of charge. Again, I'm very happy and I will reccomend Mr Rooter to all my friends, specially Valentin. Thank you Mr Rooter, great job.

I have used Mr. Rooter several times, for the big project of replacing the main water line, for fixing my bathroom, and now for a small pipe replacement. It was leaking. I tried glue and duct tape.....and then realized the water kept on coming. I should not be allowed to even ATTEMPT my own repairs! I find their service exceptional, and response time incredible. I called with an issue at 7:45 this morning, and someone was in my home by 8:45, The job was completed an hour later. I have also experienced them to do quality work. Their people are exceptionally polite and capable. I give Mr. Rooter a HUGE thumbs up for any of their services.