New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1295)

  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 31 Jan 2025

    Install or repair faucets: Install faucets; 1 faucet

    Answer from pro:

    Thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again in the near future.

    Reply created 3 Feb 2025
  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 26 Jan 2025

    Stop leakage: Unknown problem

    Answer from pro:

    Thank you for sharing your experience and recommendation with fellow homeowners. We are glad to hear Winford was able to provide friendly and professional service and helpful advice. Our team of licensed professionals do their best to help our customers in any way they can. We look forward to helping you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 27 Jan 2025
  • Review from Karen, North York
    Rating: 5 out of 5
    Review left on 25 Jan 2025

    Stop leakage: Unknown problem

    Everything about this job was positive. When I spoke with the office, they were very clear about how the estimate process would work and was costed. They gave me a one hour windows for technician's arrival and he arrived well within that window. Allan was great all the way through the repair, which wasn't a nice or easy one. He did everything he could to avoid damaging our hard ceiling. He was tidy and independent and was open to discussion. The cost seemed reasonable. It was a very good experience and I wouldn't hesitate to recommend this company to family and friends.

    Answer from pro:

    Thank you, Karen, for your review and we are glad to hear Allan provided you with friendly and efficient service. Please feel free to contact us with any plumbing issues you might experience in the future. Thank you from New Canadian Drain and Plumbing.

    Reply created 27 Jan 2025
  • Review from Victoria Barclay
    Rating: 5 out of 5
    Review left on 15 Dec 2024

    Cleared out our drains

    We live in a century-old house. Over three decades, our lovely tree grew its roots right through the clay drain pipes. Fourteen months ago, New Canadian Plumbing augured one drain and had to extend. They worked very hard and the "basement chaos" was over soon. We were happy with the work. BUT one part of the concrete drain still had trouble, which we discovered in the next rain. The company came over and corrected it within a day. No charge; they guarantee their work. Impressive.

    Answer from pro:

    Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. It was a pleasure working with you Victoria and we hope that you keep us in mind for any future drain or plumbing needs. Thank you, from our team at New Canadian Drain & Plumbing.

    Reply created 17 Dec 2024
  • Review from Melissa Richa
    Rating: 5 out of 5
    Review left on 29 Nov 2024

    Kitchen drain issue

    We were having a kitchen drain leak and this company sent someone to our place within an hour of us calling on a Saturday. Volodymyr could have done the work the same day however we had plans and had to leave. We were able to arrange for him to come back Monday morning. He was done the work in less than 2 hours and we are very pleased with the results.

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Volodymyr’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Until next time, take care. Thank you from New Canadian Drain and Plumbing.

    Reply created 2 Dec 2024
  • Review from Deric Humble
    Rating: 5 out of 5
    Review left on 12 Nov 2024

    Installation of toilet

    Required new toilet to be installed, Volodymyr was prompt and very efficient in the installation. Would definitely use again

    Answer from pro:

    We are happy to hear that Volodymyr lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime. Thank you from New Canadian Drain and Plumbing.

    Reply created 13 Nov 2024
  • Review from Jason Sudbury
    Rating: 5 out of 5
    Review left on 11 Sep 2024

    Fast. Efficient and competitive

    Needed a replacement done in the bathroom. Service was on time and the plumber came prepared with what was needed to complete the work in one visit. Even did a minor bit of extra work to make sure everything would be done right.

    Answer from pro:

    Thank you, Jason, for sharing your experience with fellow homeowners. We appreciate your comments regarding Volodymyr’s professional service. Our staff do their best to provide the best service possible and it is rewarding when they receive appreciation such as yours. We look forward to being able to assist you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 12 Sep 2024
  • Review from Lloyd Spitzig
    Rating: 5 out of 5
    Review left on 8 Sep 2024

    Toilet Leakng around Base

    Our basement toilet was leaking around the base. We phoned New Canadian Drain and Plumbing directly. Volodymyr showed up on time about 2 hours later. He quickly diagnosed the problem, replaced the wax ring and cleaned up within an hour. Throughout Volodymyr was courteous and diligent. We were very satisfied with New Canadian, and especially with Volodymyr.

    Answer from pro:

    Our team is happy to hear that you are pleased with the great customer service Volodymyr provided you when assisting you with your plumbing issue. Thank you, Lloyd, for your recommendation and we look forward to assisting you again in the future. Thank you from New Canadian Drain and Plumbing.

    Reply created 10 Sep 2024
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 20 Aug 2024

    Fast

    I was getting 2-4 days from others, but my worker came the day of a few hours later, investigated, cut drywall in ceiling, and fixed leak in a few hard hours. Pricey but what plumbing job isn't? A lot of piece of mind quick. UPDATED Raised the score after worker returned very quickly to fix additional issue.

    Answer from pro:

    Thank you, for your review and we are glad to hear Volodymyr provided you with friendly and efficient service. Please feel free to contact us with any plumbing issues you might experience in the future. Thank you from New Canadian Drain and Plumbing.

    Reply created 22 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2024

    Toilet Issue

    I was having issues with a toilet that didn't flush properly. It was slow to drain and would periodically hiss and not fill up properly. I called New Canadian where a very efficient and courteous call desk triaged my issue and scheduled a timely appointment. Volodymyr, the assigned plumber, arrived promptly at the scheduled time. He immediately got to work and was laser-focused on discovering the problem. This was an old toilet, with old parts. Volodymyr carefully explained the options available to me along with the associated costs and from there I made my decision. I opted for the new toilet. Volodymyr was professional, knowledgable, efficient and detail-oriented. He left a spotless worksite. Would defintely call New Canadian for any future issues.

    Answer from pro:

    Lida, we are glad to hear you are satisfied with Volodymyr’s timely service and appreciate you sharing your experience with others. Please feel free to contact us for any of your future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 21 Aug 2024
Get in touch