New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1256)

  • Review from HomeStars user from Toronto
    Rating: 3 out of 5
    Review left on 18 Oct 2025

    Answer from pro:

    Thank you for choosing New Canadian Drain & Plumbing

    Reply created 3 Nov 2025
  • Review from Nihal , North York
    Rating: 5 out of 5
    Review left on 17 Oct 2025

    Answer from pro:

    Thank you for choosing New Canadian Drain and Plumbing to assist with your plumbing service. We look forward to being able to assist you in the future. Thank you from New Canadian Drain and Plumbing.

    Reply created 28 Oct 2025
  • Review from HomeStars user from Thornhill, Ontario
    Rating: 5 out of 5
    Review left on 17 Oct 2025

    Answer from pro:

    Thank you for choosing New Canadian Drain and Plumbing to assist you with your plumbing project. We look forward to being able to assist you in the future. Thank you from New Canadian Drain and Plumbing.

    Reply created 28 Oct 2025
  • Review from Monica, Brampton
    Rating: 5 out of 5
    Review left on 10 Oct 2025

    Answer from pro:

    Thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again in the near future. Thank you from New Canadian Drain and Plumbing.

    Reply created 15 Oct 2025
  • Review from HomeStars user from Mississauga
    Rating: 1 out of 5
    Review left on 29 Sep 2025
    Install or replace water supply and drainage: Water droplets inside...
    They lied to me on the phone. They indicated no charge to get someone to see my issue and the contractor said he wanted to charge me. I refused as I indicated they told me on the phone no charge for diagnosis. This is a scam.

    Answer from pro:

    Hello, thank you for reaching out. We’d like to clarify that our estimates are free of charge. In this case, our technician was unable to visibly locate the leak during the initial inspection. To accurately find the source, it would have required cutting and opening the wall to conduct a more in-depth investigation. We’re sorry, your problem wasn’t visible and required the work to complete investigation. The diagnostic fee was provided upfront to cover the time and work involved in that process. We truly appreciate your understanding if this caused any confusion or concern.

    Reply created 30 Sep 2025
  • Review from Ioannis, Scarborough
    Rating: 5 out of 5
    Review left on 24 Sep 2025
    Install or repair faucets: Install faucets, Repair faucets; 1 faucet
    BK Lee was stuck in 401 traffic,managed to come with a smile on his face, explain exactly what he was going to do and completed the outside garden faucet replacement in no time at all. Very impressed!!!

    Answer from pro:

    Our team is happy to hear that you are pleased with the great customer service BK provided you when assisting you with your plumbing issue. Thank you, for your recommendation and we look forward to assisting you again in the future. Thank you from New Canadian Drain and Plumbing.

    Reply created 24 Sep 2025
  • Review from HomeStars user from Mississauga
    Rating: 5 out of 5
    Review left on 23 Sep 2025

    Answer from pro:

    We are happy to hear that BK lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime. Thank you from New Canadian Drain and Plumbing.

    Reply created 23 Sep 2025
  • Review from Taras, Mississauga
    Rating: 4 out of 5
    Review left on 12 Sep 2025

    Answer from pro:

    Thank you, Taras, for sharing your experience with other homeowners and we appreciate hearing you were satisfied with Nazar’s professional and timely service. We look forward to assisting you again in the future. Thank you from New Canadian Drain and Plumbing.

    Reply created 12 Sep 2025
  • Review from HomeStars user from Etobicoke
    Rating: 5 out of 5
    Review left on 8 Sep 2025
    Repair toilet or toilet flush: continuously running a trickle, then...
    BK was great... job needed some figuring out. Will hire him again!

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with BK’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Until next time, take care. Thank you from New Canadian Drain and Plumbing.

    Reply created 9 Sep 2025
  • Review from jen.donald, Whitby
    Rating: 5 out of 5
    Review left on 1 Sep 2025
    Install or repair faucets: Repair faucets; 1 faucet
    They came quickly and completed the job quickly and professionally.

    Answer from pro:

    Jennifer, we are glad to hear you are satisfied with Keivan’s timely service and appreciate you sharing your experience with others. Please feel free to contact us for any of your future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 2 Sep 2025