Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (805)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2020

    Kitchen sink repair

    I have to say from my initial contact with Kevin who took my call, he definitely gave me the "white glove" treatment. He was very professional, courteous, and took the time to listen to my problem. He empathize with my situation and reassured me that a technician would help me with my issue. Along came Brian, who was my service technician that I was made aware of from Kevin who came to my house to fix our kitchen sink. He was personable, yet professional, and very meticulous with his work that a thorough inspection of my home he discovered an issue with my sump pump, which I was not aware of and pointed out this it was an area to address. Brian took the time to sit down with my wife and I and explained the charges for the work that we needed to get done with my tenant's kitchen sink along with presenting additional options to get the sump pump fixed. It was really nice for him to take the time to give us all available options for my wife and I to decide which option was best suited for us given our financial situation. Overall, I have to say that Brian and Kevin really gave us a positive customer experience that I would definitely recommend this company to others!

    Answer from pro:

    Dear Brian, We appreciate the kind words. It was our pleasure to be of service. Sincerely,

    Reply created 3 May 2020
  • Review from Justini Whit
    Rating: 5 out of 5
    Review left on 20 Apr 2020

    Plumbing service

    Greg was an excellent plumber and very personable. He was very knowledgeable about what he would be doing and explaining to me the procedure during this visit. Greg was punctual upon arrival, and worked very fast. He was clean and well groomed, not like some other companies employees. Priority plumbing was a good experience.

    Answer from pro:

    There is nothing more gratifying than knowing we have provided our clients with a service experience that they can count on. We appreciate you taking the time to share your feedback with our service and we hope you will refer us to anyone you may know who is in need of plumbing service. Thank you! Sincerely,

    Reply created 20 Apr 2020
  • Review from Dean Shorlan
    Rating: 5 out of 5
    Review left on 14 Apr 2020

    Clogged drains

    Highly recommend Priority Plumbing for clogged drains. Technician Adam was prompt, thorough, efficient and knowledgeable. He was very courteous and even cleaned up after himself. I could not be happier!

    Answer from pro:

    Thank you for taking the time to share your experience with our plumbing service! We will be sure to pass along the comments to your service technician, Adam. Sincerely,

    Reply created 14 Apr 2020
  • Review from Henry Maria
    Rating: 5 out of 5
    Review left on 8 Apr 2020

    Plumbing Issues

    I have had Kyle come out a couple times and he is wonderful. Always super quick, knowledgeable and has given me excellent plumbing tips! The company in general always gets someone out there quickly and I will definitely use them for any future needs!

    Answer from pro:

    Hi Henry, We agree, Kyle is wonderful! We will be sure to pass along your kind words. Thank you for your business! Sincerely,

    Reply created 8 Apr 2020
  • Review from Edward McGilliv
    Rating: 5 out of 5
    Review left on 2 Apr 2020

    Plumbing project

    I appreciated the professional attitude of everyone I dealt with. The work was done as promised and the cost was very reasonable. Priority is definitely my go-to plumbing service for any problem I might have in the future. Highly recommend.

    Answer from pro:

    Dear Edward, We appreciate the kind words. It was our pleasure to be of service. Sincerely, The Priority Team. Sincerely,

    Reply created 2 Apr 2020
  • Review from Connie Smina
    Rating: 5 out of 5
    Review left on 15 Mar 2020

    Plumbing project

    Priority Plumbing was fast at repairing a leaky sink and toilet. They were very good to educate me on tightening the bolts on the toilet, so that I can make simple adjustments in the future to avoid leaking. They also went out their way to replace the faucet - same day. Thank you for your help.

    Answer from pro:

    Hi Connie, Thanks for your review! We strive to be leaders in our industry, so that’s why our technicians arrive fully prepared to handle any plumbing situation right on the spot. We are so glad to hear we were able to solve your plumbing issue efficiently Thank you! Sincerely,

    Reply created 18 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Mar 2020

    Plumbing issues

    The technicians were prompt and very efficient. They explained how our problems could be fixed and gave us options to consider. They were very knowledgeable and respectful. We appreciate their service

    Answer from pro:

    Dear Seth, Service Excellence is in our culture at Priority Plumbing. Thank you for sharing your experience with our firm. Sincerely

    Reply created 9 Mar 2020
  • Review from Stacy Towers
    Rating: 5 out of 5
    Review left on 3 Mar 2020

    So Glad I Found This Company!

    From the first time I called (and follow up calls) to the technician completing the work, the service levels were top notch with this company! I struggle to find good companies to service our home, and lucked out finding them. Friendly, professional and trustworthy. Brian (the technician who serviced our home) was great. We paid per service, not per hour, which I think is brilliant. I never keep magnets on my fridge but the magnet Brian left us is definitely staying there! I absolutely 100% recommended Priority Plumbing.

    Answer from pro:

    There is nothing more gratifying than knowing we have provided our clients with a service experience that they can count on. We appreciate you taking the time to share your feedback with our service and we hope you will refer us to anyone you may know who is in need of plumbing service. Thank you! Sincerely, The Priority Team.

    Reply created 4 Mar 2020
  • Review from Xavier Laster
    Rating: 5 out of 5
    Review left on 26 Feb 2020

    Kitchen plumbing

    Kyle was our plumber. Extremely great guy and patient. We had some work being completed in our kitchen. He was patient and communicated very well. I would recommend him and the company anytime. Thanks again for your excellent work!!

    Answer from pro:

    Hi Xavier, We agree, Kyle is great! We will be sure to pass along your kind words. Thank you for your business! Sincerely, The Priority Team.

    Reply created 26 Feb 2020
  • Review from Joshua Muli
    Rating: 5 out of 5
    Review left on 20 Feb 2020

    Water heater

    A very prompt and courteous response was my initial contact with Priority Plumbing. After discussing my water heater problem, a service call was scheduled the very next day. Arriving on time, Greg proceeded to carefully change out the water heater. The invoice was exactly as quoted by phone and cleanup was complete. I would highly recommend the services of Priority Plumbing.

    Answer from pro:

    Dear Joshua, Thank you for choosing Priority Plumbing and Drains! We appreciate you taking the time to share your experience with our award-winning service. We hope that you will refer us to anyone you may know who is in need of plumbing services. Sincerely, The Priority Team.

    Reply created 21 Feb 2020
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