Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (805)

  • Review from Hadlei Ritso
    Rating: 5 out of 5
    Review left on 28 Nov 2019

    Water heater replacement

    Called regarding a broken water heater Monday morning and someone showed up that after noon around 1 pm and replaced it with a new one. The cost was very cheap then what I use to pay a different plumber I'm glad I stumbled upon them they saved me a lot of money. I'll highly recommend.

    Answer from pro:

    Dear Hadlei, Service Excellence is in our culture at Priority Plumbing. Thank you for sharing your experience with our firm. Sincerely, The Priority Team.

    Reply created 28 Nov 2019
  • Review from Paul DeCampo
    Rating: 5 out of 5
    Review left on 25 Nov 2019

    Expertise and Persistence

    This bathroom renovation became a bit of a saga due to the age of the facility and a failure of the City water box. David provided great advice through the process, executed repairs expertly, and saw the job through some long days. Ultimately, having a plumber provide service means inviting a person into one's home. In addition to his knowledge and skill, David is a good communicator and friendly visitor.

    Answer from pro:

    Dear Paul, Thank you for sharing your experience with our company. We really appreciate the kind words and it was our pleasure to serve you. We will be sure to pass the message to David as well. Sincerely, Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 26 Nov 2019
  • Review from Iggie Jacobi
    Rating: 5 out of 5
    Review left on 10 Nov 2019

    Water heater installation

    I appreciated the quick response to my call. David was very good. He explained what was needed to install the new water heater and completed the job in a very timely manner. After it was done, he gave me a quick demonstration of the best way to use and make adjustments to the water heater.

    Answer from pro:

    Thank you for taking the time to share your experience with our plumbing service! We will be sure to pass along the comments to your service technician, Iggie. SIncerely, - The Priority Team.

    Reply created 13 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2019

    plumbing systems check

    I have been a customer of priority plumbing for many years.I was due to have the plumbing checked in the house as a preventative maintenance.Adam and Aiden were the 2 plumbers who addressed various issues that were found during the check.They were courteous and respectful of my property,answered all my questions,and gave me options of how to approach the issues.They replaced a faulty kitchen sink faucet,replaced a cartridge on a leaky cold water bathtub faucet, and replaced a toilet flapper.When the work was done they left the worksite in a neat and tidy manner. From start to finish it was a job well done.

    Answer from pro:

    Dear Doris, We are so happy that you are satisfied with our services. 100% Customer Satisfaction is our Top Priority. We will be sure to pass along the comments to your service technicians Adam and Aiden. Sincerely, The Priority Team.

    Reply created 8 Nov 2019
  • Review from Patricia Beam
    Rating: 5 out of 5
    Review left on 4 Nov 2019

    Water heater

    Super professional and thorough, friendly experts. Adam took his time with the maintenance on my water heater and then explained everything to me as well as how my other faucets are running, etc. I highly recommended Priority Plumbing because they do great work and I’ve only had great experiences! Thanks!

    Answer from pro:

    Thank you Patricia for the kind review, we will pass your message to Adam. Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 6 Nov 2019
  • Review from Connor Tovell
    Rating: 5 out of 5
    Review left on 29 Oct 2019

    Plumbing Issues

    Called to get estimates and they came right away same day. Gentleman was very understanding about our problem and gave us recommendations on how to best take care of our problem.

    Answer from pro:

    Thank you Connor for the positive review, much appreciated. Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 30 Oct 2019
  • Review from Customer of Priority Plumbing
    Rating: 5 out of 5
    Review left on 19 Oct 2019

    Nice people, fair quotes, solid work

    We needed to move our interior water service line from against an exterior wall to the centre of our small house, to prevent freezing. Priority Plumbing proposed two scenarios of how it might go based on what they Might find behind the ceiling and walls, how many connections, etc. We booked the work, they came in, spent a lot of time exploring and testing, then performed the job. Pleasant throughout. Work was completed in the time estimated. Great job. I'd call them again and would refer. Nice people, too.

    Answer from pro:

    Thanks for sharing your experience and for the review. Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 21 Oct 2019
  • Review from Lauren Benz
    Rating: 5 out of 5
    Review left on 17 Oct 2019

    Leaky faucet

    Priority Plumbing team quickly scheduled and resolved an urgent fix within 3 hours of my calling the team. The plumber, Greg, quickly resolved our leak and provided great front facing customer service. I would highly recommend.

    Answer from pro:

    Thank you Lauren for the review and the recommendation. Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 17 Oct 2019
  • Review from Shirley Gardner
    Rating: 5 out of 5
    Review left on 26 Sep 2019

    Backed up toilet

    Very helpful, courteous, and quick. Called about a backed up toilet. The gentleman on the phone was nice, answered my questions and told me they could have a technician at the house within an hour, 50 minutes later they were there. The repair was quick and the technician was also nice, will look to then in the future

    Answer from pro:

    Thank you Shirley for the very thoughtful review. We would love to be of further assistance. Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 9 Oct 2019
  • Review from Roger Zorn
    Rating: 5 out of 5
    Review left on 24 Sep 2019

    Plumbing work

    Best customer service I have ever received. After calling at night after hours, I was surprised to have a real person answer instead of a machine. They scheduled me for the next morning. I received a call 30 minutes prior to my appointment to confirm and Kyle arrived on time. I had an issue were the builder had done some, not so good, piping work. Kyle was able to pinpoint the issue and had the proper equipment to fix the issue. He was extremely friendly and highly knowledgeable. They gave me a fair price and I will definitely use them again if I ever have any plumbing issues.

    Answer from pro:

    Thank you Roger for such a detailed review and so glad to hear that Kyle was both helpful and delightful. Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 9 Oct 2019
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