Priority Plumbing
Priority Plumbing
Rating: 4.7 out of 54.75784 reviews

All reviews (784)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2023

    Plumbing service

    This is the only plumbing company you will ever need! Called them on my neighbors recommendation for an emergency and they came quickly and repaired the problem in no no time at a very reasonable cost. I recommend them highly!!

    Answer from pro:

    Hi Eva, Thank you for trusting us with your Plumbing repair service needs in Toronto! We really appreciate being your preferred plumber in Toronto! Priority Plumbing https://priorityplumbing.ca 416-…
    Reply created 22 Aug 2023
  • Louis Peterkin
    Rating: 5 out of 5
    Review left on 17 Aug 2023

    Plumbing service

    Brian is such a wonderful technician. He is kind, professional, extremely knowledgeable and a joy to work with. He installed a faucet for us and repaired our head shower. Excellent work!

    Answer from pro:

    Thank you for taking the time to share your experience with our plumbing repair service in Toronto! We will be sure to pass along the comments to your plumber Brian. Priority Plumbing https://priori…
    Reply created 20 Aug 2023
  • Daniel Harris
    Rating: 5 out of 5
    Review left on 9 Aug 2023

    Plumbing service

    Brian was very professional. He thoroughly explained things and was very knowledgeable. He treated my plumbing issue as his very own. I am very satisfied.

    Answer from pro:

    Thank you for taking the time to share your experience with our plumbing repair service in Toronto! We will be sure to pass along the comments to your plumber Brian. Priority Plumbing https://priori…
    Reply created 12 Aug 2023
  • HomeOwner
    Rating: 2 out of 5
    Review left on 3 Aug 2023

    Good work, but they will charge you double, if you don't ask.

    First to start, I have used priority Plumbing for the last 20 years. They did good work, even though I thought the price was a bit more than what it should be. Fast forward to today when I needed a fill valve replaced on my toilet, something that would take 10 minutes. The technician arrived on time, and took a quick look at my toilet. He said that it would need to be replaced, as I thought, and the line would have to be replaced to avoid leaking. The price he quoted me was $550. I have course bulked at that, and then suddenly within 5 minutes the price was down to $250. Again I said no and sent a technician on his way with the $50 charge. What got me is that for all these years they have charged me a certain amount and I just said yes, thinking that I was getting the best price that they could give me. That's what you call customer company Trust. The fact that I now know that most of the work they did for me could have easily been dropped to 50% really ticked me off. My trust is now evaporated. So, as I said they do good work, but they overcharge you, and make sure to ask them what the real price is when they come to your door.

    Answer from pro:

    We are sorry that we fell short on your expectations regarding your plumbing repair service in Toronto. Our goal is 100% Customer Satisfaction Please call us to resolve all issues ASAP. Priority Plu…
    Reply created 5 Aug 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 2 Aug 2023

    Excellent outcome

    Priority Plumbing is our go- to for plumbing and drain needs. We have 2 properties- a condo downtown and home in Thornhill Our most recent visit was to our home in Thornhill-our technician was Ouweis. He is excellent, great product knowledge and technical know how and a very personable and down to earth guy. I requested an overall revirew of our plumbing needs, prompted by yet another blocked toilet. Since he was here , I asked him to do a thorough review of everything- all bathrooms, connections and sinks etc. This he did and now everything is working perfectly. I would recommend Priority Plumbing to everyone, skilled people who stand behind their work

    Answer from pro:

    Dear Bob, Thank you for trusting us with your plumbing repair service needs and allowing us the opportunity to serve you. We appreciate it very much! Priority Plumbing https://priorityplumbing.ca 4…
    Reply created 5 Aug 2023
  • Kenneth Hawkins
    Rating: 5 out of 5
    Review left on 28 Jul 2023

    Water heater repair

    Adam quickly diagnosed the problem shortly after arriving and made the repair. He also let me know how to extend the life of the water heater. I was very satisfied with this response to an emergency call.

    Answer from pro:

    Dear Kenneth, Thanks for sharing your experience with our plumbing repair service in Toronto. Serving and making customers happy is our top priority. Priority Plumbing https://priorityplumbing.ca 4…
    Reply created 29 Jul 2023
  • Wilbur Morford
    Rating: 5 out of 5
    Review left on 24 Jul 2023

    Plumbing service

    We had an excellent experience with Priority Plumbing! The quality of their work is the best. The price was also extremely reasonable! Ill be working with Priority whenever I need a plumber going forward.

    Answer from pro:

    Dear Wilbur, We greatly appreciate the confidence you have placed in Priority Plumbing and Drains for your homes plumbing repair service needs in Toronto. Be sure to follow our plumbers Facebook page …
    Reply created 29 Jul 2023
  • merlin Homer
    Rating: 5 out of 5
    Review left on 19 Jun 2023

    plumbing overhaul

    Quick, efficient service. Friendly, communicative , helpful technician. New information on how to keep my home's plumbing happy.

    Answer from pro:

    Dear Merlin, We are so happy that you are satisfied with our plumbing repair services in Toronto. 100% Customer Satisfaction is our Top Priority. Priority Plumbing https://priorityplumbing.ca 416-76…
    Reply created 21 Jun 2023
  • Customer of Priority Plumbing
    Rating: 5 out of 5
    Review left on 19 May 2023

    Replaced cracked outdoor pipe

    The company demonstrates top notch service through up front and timely, ongoing communication from the moment of booking to the arrival of the plumber. Andrew (the plumber) was professional, thoughtful, knowledgeable and highly competent.

    Answer from pro:

    Thank you, We agree, our plumber Andrew is great! We will be sure to pass along your kind words. Thank you for your business! We appreciate you allowing us to service your Toronto plumbing repair need…
    Reply created 20 May 2023
  • David Derossett
    Rating: 5 out of 5
    Review left on 2 May 2023

    Plumbing service

    I was thoroughly impressed with Andrew's attention to detail and commitment to customer satisfaction. He arrived on time, diagnosed the issue, and fixed it promptly. A top-notch plumbing service!

    Answer from pro:

    Dear David, Thanks for sharing your experience with our plumbing repair service in Toronto. Serving and making customers happy is our top priority. Priority Plumbing https://priorityplumbing.ca 416…
    Reply created 3 May 2023