Rosedale Snow Removal is unreliable and does sub-standard, incomplete work. The office phone number is almost never answered, and leaving detailed messsage(s) on the voice mail is useless as no one ever calls back. They were contracted for the 2008-2009 winter season to plow a rear laneway and a side alleyway clear of snow (within 12 hours) after the end of each snowfall (totalling more than 1") in my neighbourhood (Wychwood/St. Clair Av. W. area). They came to plow after most of the 14 snow falls so far this season (as of Jan. 27, 2009), but didn't come after one or two of the snow falls. They plowed each time they came, but never down to the asphalt. As a result, the laneway traffic caused deep ruts to occur in the unplowed snow, which turned to ice and has made the laneway very difficult to navigate. Simply stated, they did not clear the snow that they contracted to clear. They've done a very poor job of plowing the rear laneway so far.
Do not hire this company to do plowing nor any other type of maintainance on your property.