The Floor Shop
The Floor Shop
Rating: 4.9 out of 54.95227 reviews

All reviews (227)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2021

    Basement Apartment Flooring

    I sought 5 quotes before choosing The Floor Shop. Peter came for a site visit and explained exactly how they would proceed with the job. He promptly provided a quote the next day. A week later Bob and his partner arrived to lay down vinyl flooring in two small rooms in my basement apartment. They were cheerful and eager to do the work. They did an absolutely super job and thoroughly cleaned up when they were finished. I will call the Floor Shop whenever I need flooring done!!
  • HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2021

    new hardwood floor installation throughout home & laminate floor in basement

    I contacted The Floor Shop (Mississauga) to have all my home's wall-to-wall carpeting removed from the top and main floors and replaced with beautiful hardwood flooring ('autumn leaf' oak). Every detail of the cost and installation was clearly explained to me. In addition, I had a new laminate floor installed in the basement which included an oak handrail and spindles that matched the floor perfectly! The staff at The Floor Shop Mississauga were very courteous and are professional in every detail of the service they provided. The installers were second to none - professional craftsmanship- masters at their job! They even brought to my attention and corrected a subtle squeaking defect in the stairs going down to the basement. They treated the work they were doing as though they were doing it in their own home - with pride and no small detail was overlooked. Everyone went above and beyond my expectations and I am so happy with my new floors! I highly recommend The Floor Shop.
  • Mario Buszynski
    Rating: 5 out of 5
    Review left on 6 Mar 2021

    Basement floor installation

    We replaced our carpeted floor in our basement recreation room and the linoleum that we had in our laundry room with a new laminate floor. The store had a wide selection from which to choose. The installers did their work quickly and professionally and cleaned up well after completing their work. We are very happy with the results and would recommend this store for any of your flooring needs.

    Answer from pro:

    We much appreciate the positive feedback! I hope you are enjoying the new laminate floor. Kindest regards, James The Floor Shop 416-421-8588
    Reply created 12 Apr 2021
  • Customer of The Floor Shop
    Rating: 5 out of 5
    Review left on 18 Feb 2021

    Water damage

    We had water damage to our floor from our HVAC unit. Peter of the Floor Shop came promptly, assessed the damage, gave us a fair quote and performed the repair as soon as possible considering the COVID restrictions. The repair work was efficient, the crew pleasant and the work area cleaned up. In the end we were very happy with the repair.

    Answer from pro:

    We are thrilled that you were satisfied with the work! Kindest regards, James The Floor Shop 416-421-8588
    Reply created 12 Apr 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2021

    Floorboard Installation

    My great thanks to Peter, Roberto, Walter and Andrew and their crew. They all did an outstanding job. After a flood in my condo, the Floor Shop arrived, surveyed the damage and after a week got down to the job. I went to a hotel and when I got back, it felt like I was moving back into a new apartment. The place was spotless. No dust and all the kitchen counters had been wiped down. I would not hesitate a moment in recommending The Floor Shop.

    Answer from pro:

    I am happy to hear that our team completed the whole process to your satisfaction! Kindest regards, James The Floor Shop 416-421-8588
    Reply created 12 Apr 2021
  • Marc Julien
    Rating: 5 out of 5
    Review left on 3 Feb 2021

    Great Experience

    Debbie at Floor Shop was great. Answering emails quickly at 11PM at night and went above and beyond. Was always on top of the ball and told me everything I needed.

    Answer from pro:

    Thank you for the feedback
    Reply created 4 Feb 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2021

    Bedroom Floors

    We recently decided to replace the tired, worn original carpeting in the two bedrooms of our downtown condo. We had previously used The Floor Shop at our old house and contacted them about our condo. The sales staff was able to find a colour that was very close to the hardwood floor in the living room. The installation crew arrived on time and completed the job in less than eight hours. The two man crew removed and disposed of the old carpeting and then installed the new flooring. They were polite and hardworking and cleaned up all sawdust and debris. We would not hesitate in recommending The Floor Shop for any type of flooring. Excellent service and installation.

    Answer from pro:

    The kind feedback is much appreciated! Best regards, James The Floor Shop 416-421-8588
    Reply created 12 Apr 2021
  • Customer of The Floor Shop
    Rating: 5 out of 5
    Review left on 20 Jan 2021

    New Hardwood Flooring Throughout My House

    The Floor Shop installed new engineered hickory flooring throughout my three story house. The installation was completed ahead of schedule and the workmanship was excellent. The installers, who are employees of The Floor Shop, not third party contactors, were very professional and highly skilled. They arrived on time and thoughly cleaned up after the work was done each day. I recommend The Floor Shop without any reservation.

    Answer from pro:

    I'm happy to read this! Hickory happens to be one of my favourite species of wood. I`m sure it looks fantastic! Best regards, James The Floor Shop 416-421-8588
    Reply created 12 Apr 2021
  • Customer of The Floor Shop
    Rating: 5 out of 5
    Review left on 3 Nov 2020

    Solid Oak floor

    I received good quality Canadian flooring from The Floor Shop and it was well installed. My old house presented several installation challenges that were beautifully resolved. They have good people working for them and that really made the difference.

    Answer from pro:

    It`s great to read that we could complete your project to your satisfaction. We have a lot of experience installing floors in older homes that are over 100 years old and the challenges they can presen…
    Reply created 12 Apr 2021
  • Michael Malleson
    Rating: 5 out of 5
    Review left on 11 Oct 2020

    Excellent service from start to finish

    My wife and I could not be happier with the Floor Shop. They had excellent selection at their Wicksteed location. All their staff were very knowledgeable and patient with us hemming and hawing over our decision (Ryan was who I dealt with most). I also appreciated my interaction with the owner, Peter, who visited our home to do the measurements. The installer's name was Wojtek, and his attention to detail was remarkable. He clearly encountered some obstacles he was not expecting (including things previously believed to be flat that were not) but took the extra time, care and expertise to make sure everything turned out perfect in the end. I could not recommend more!!

    Answer from pro:

    I`m happy to read that the whole process was a good one for you! In terms of hardwood floor installations, Wojtek is a magician of sorts who can figure almost anything out. Best regards, James The Flo…
    Reply created 12 Apr 2021