The Marble Clinic

Rating: 4.9 out of 5

The Marble Clinic reviews (211)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2016

    Bathroom renovation

    I live in a condo with two bathrooms done almost entirely in marble..floors, counters and shower walls. After more than 10 years the bathrooms looked shabby because the finish was gone, the marble had stains and spots. I decided to call the Marble Clinic and try refinishing before I spent a fortune replacing it all. They came and professionally buffed it down...removing almost every mark and then sealed it again. I was blown away, because my bathrooms gleam and look brand new. The crew was amazing and there was no mess left whatsoever. I would highly recommend this company.

    Answer from pro:

    Thank you for the great review Christine. We will share your comments with the technicians. Both employees are experts in stone restoration. We are very happy to hear that everything went smoothly and that you are satisfied with the service. Thanks again for the feedback. All the best, Ron.

    Reply created 25 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jan 2016

    Marble Floor Repair

    Having dragged a very heavy stone planter across my bathroom, I ended up damaging my marble floor. The scratches were deep and large. I contacted the Marble Clinic to get this repaired and shared photos with them in advance. They provided me with a reasonable quote and more importantly managed my expectations -- that the damage was extensive and it would be difficult to guarantee that this would be perfectly repaired. They came in a few days later and began working away. After a few hours, I was extremely pleased. You couldn't even tell there was damage. Extremely polite, punctual, and great at what they do. Would highly recommend.

    Answer from pro:

    Thanks for your wonderful feedback Ted. Glad you're happy with the service that was done for you. We have been doing the restoration of all natural stone for over 30 years – Thank you for letting The Marble Clinic work on your stone! All the best, Ron.

    Reply created 5 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2015

    Stone Restoration

    We were pleased with the services your company provide. Your crew would spend time with us to discuss and recommend cleaning method to maintain the stone surfaces. They keep the site clean after work is done. Very professional. Thanks. Pancy P OSKAR GROUP

    Answer from pro:

    We appreciate the great review Pancy. It is good to know that you were completely satisfied with everything. Thank you for your business. Wishing you the best this holiday season, Ron

    Reply created 17 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2015

    Kitchen & Bathroom Marble Restoration

    We hired the Marble Clinic to refinish and seal all of the marble and stone in our 4600 square foot home. The guys arrived on time, finished on time, were neat, tidied up, were polite and very professional. They did a really great job. Our marble kitchen floor looks absolutely amazing as does the rest of the house. We were very pleased with their service and would readily recommend them to anyone with stone in their homes that needs to be sealed or refurbished. Thank you, Lisa M., Toronto, Ontario

    Answer from pro:

    All our staff enjoy dealing with customers and will go beyond expectations to make sure you are happy. Having said that, we hope you enjoy your newly serviced stone! Thank you again for the feedback Lisa! All the best, Ron

    Reply created 2 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2015

    Marble Restoration

    I was quite dumbfounded by the results of my marble cleaning and resealing. Where it was once dull with water marks, it now shines like it is brand new. The whole process removed most of the stains and marks, and where they were too deep, the sealing process just made it pop so you just don't notice anything. My bathrooms look like they did the first day. I had expected the marble to look better, but not virtually restored to what it looked like on day one. The two gentlemen who did the work, were polite and extremely knowledgeable and more than helpful with tips on how to look after the marble going forward. I would highly recommend both the process and this company. Best Christine

    Answer from pro:

    Thanks for taking the time to write such a wonderful review Christine. It was our pleasure to send our technicians do this job for you. Enjoy your newly restored marble and look forward to doing more work together in the future. Enjoy your holidays, Ron

    Reply created 17 Dec 2015
  • Review from Brent Henderson
    Rating: 5 out of 5
    Review left on 30 Nov 2015

    Marble Restoration

    The crew that you sent were great. They were clean, professional & did a wonderful job. I will definitely be calling you again for the next job. Brent Henderson Contracting

    Answer from pro:

    Hi Brent, We are glad to hear that you had a very positive experience and are satisfied with the work and our team. We hope you get great enjoyment in your marble! Regards, Ron and the team at The Marble Clinic.

    Reply created 1 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2015

    Marble Hallway & Bathroom Restoration

    So very impressed with the service and results today. Thank you! The workers were so polite, and did an absolutely superb job. I could not be more pleased and would highly recommend your services. A 10 out of 10 for sure! Thank you, Jane Wood

    Answer from pro:

    Thanks for the wonderfully positive comments Jane. Our crews are very knowledgeable and goal is to make sure each and every customer is more than satisfied with the work done. All the best Ron

    Reply created 30 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2015

    Marble Restoration

    Our experience with The Marble Clinic was excellent- a 10 rating. The 2 service guys were very professional and polite, and the end product exceeded my expectations. The price was also very good. The marble looks fantastic and you were able to restore the shower stall to near new condition (it's 25 years old!). We'll definitely use you again, but won't wait 10 years this time! Mark

    Answer from pro:

    Hi Mark, so glad everything went well. We do appreciate your recommendation. Enjoy your newly serviced stone and looking forward to working for you in the future. All the best, Ron

    Reply created 28 Oct 2015
  • Review from Customer of The Marble Clinic
    Rating: 5 out of 5
    Review left on 20 Oct 2015

    Marble Restoration

    Your service technician arrived on time, did a terrific job of grinding out the badly marked/etched parts of our 35 s.f. marble island and returned our counter to its original beauty. He kept me informed at regular intervals through the 4 hour process of the steps he was taking and he regularly checked with me to see if I liked what I saw. He carefully covered the surrounding areas in plastic so the rest of the kitchen stayed clean. Nureen was skilled, helpful, polite and informative.

    Answer from pro:

    Thank you for the amazing review Lori. Our staff will go beyond expectations to make sure you are happy. Having said that, we hope you enjoy your newly serviced stone! Thank you again for the feedback! All the best, Ron

    Reply created 20 Oct 2015
  • Review from Customer of The Marble Clinic
    Rating: 5 out of 5
    Review left on 6 Oct 2015

    Dark Brown Marble Restoration

    "My experience with The Marble Clinic was fantastic from start to finish. My brand new level 5 marble countertop (in my brand new home) had recently been ruined due to receiving incorrect information from the builder of what to seal it with. I was unable to find resolution through the builder or the manufacturing company for weeks. I was under terrible stress because we were having our housewarming party in a few days, and no one could offer resolution. I reached out to the Marble clinic and explained my situation. They were quick to act, pleasant, and most importantly fixed my countertop on time for the housewarming party. I cannot express my gratitude enough with this Company. Very polite, professional, empathetic and results oriented. Great experience overall. I would give them a 10 / 10 rating. Thank you.

    Answer from pro:

    Hi Alana, we will be sure to pass on your comments to the crew. They are great employees and we're very lucky to have them as part of our team! Thank you for your business again - it was our pleasure to serve you. Regards, name

    Reply created 7 Oct 2015
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