The Window & Door Specialist

Rating: 4.7 out of 5

The Window & Door Specialist reviews (169)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    All new Windows and Patio Doors

    I was recommended by a friend of mine. We purchased Armor series windows and Sunview Patio Door. The service provided by Louis & his team (specially installer Tato) were absolutely phenomenal. Very courteous and professional. It was a pleasant experience dealing with the crew.

    Answer from pro:

    Thank you for your review Manish! The Window & Door Specialist

    Reply created 26 Feb 2019
  • Review from Brandy Tanenbaum
    Rating: 1 out of 5
    Review left on 17 Jul 2018

    Front Door and Sliding Door

    I will start by stating that I am happy with the door quality and installation. However, the job took more than 7 months from ordering to installation - far longer than was originally suggested upon order. The job was not completed entirely and I waited for more than 6 months for a peephole to be installed. It was never installed and so I had to make alternate arrangements. The front door was custom with custom stain and I was very clear with Louis about what I was looking for from the outset. Although the quality of the doors are excellent, I would not recommend this company because of the lack of communication, and inability to follow through.

    Answer from pro:

    Thank you for your review Brandy. The Window & Door Specialist

    Reply created 26 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2018

    Window replacement

    We were pleased with the windows and services with this company. We had more than half the windows changed in our house about 5 years ago and now we have called them back to change the rest of the windows as we have noticed in the winter time a big difference where the new windows are. They are very friendly and helpful. I would recommend them for my friends.

    Answer from pro:

    Thank you for your review Lydia! A pleasure working with you as well. The Window & Door Specialist

    Reply created 26 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2018

    Window Replacements

    As a member of the Ontario GreenOn program, Windows and Doors was the company I ultimately chose to install my windows. Louis and Stephanie were great to work with. They always answered all my questions. Louis was able to accommodate all my existing shutters and re-install them, where others could or would not guarantee they would fit. The installers were professional, curtious, and did a thorough job cleaning the work site. A very happy client!

    Answer from pro:

    Hi John. Thank you for your review and referring us to others. It's been a pleasure working with you. The Window & Door Specialist

    Reply created 26 Feb 2019
  • Review from Chuanxi Zhang
    Rating: 5 out of 5
    Review left on 19 Mar 2018

    Windows replacement

    We replaced all windows in our home. Windows are ready and installed on time. I have been working with Stephanie initially, she is easy to be reached and answer any questions in timely manner. Tato did our installation, he arrived on time, and he cleaned up the most of dust also after he finished the job.

    Answer from pro:

    Thank you Cicely, it has been a pleasure working with you. Thank you for choosing us for your window replacement. We value our local Richmond Hill customers. Stephanie The Window & Door Specialist

    Reply created 26 Feb 2019
  • Review from Debbie
    Rating: 5 out of 5
    Review left on 12 Oct 2017

    All windows and 8ft patio door

    We started with WDS replacing a very problematic 8ft patio door that was sagging. The installer spent much time under the house ensuring the foundation for the new door was strong and secure. Seven years later, it's a perfect as the day it was installed. We have since had them back to do all of our windows. Tato is a pleasure to work with! Competitive price, work done on time, with a beautiful end result.

    Answer from pro:

    Thanks for the review. It's been a pleasure! The Window & Door Specialist

    Reply created 26 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    windows and doors renovation

    The company was so on time. I liked the quality of the work that they did in my house. They were so perceptive and agreeable to any changes. They accepted all my criticism regarding their work too and try to get my satisfaction.

    Answer from pro:

    Thank you Amir. We appreciate that you are detail oriented and required certain criteria being met. A pleasure being of service to you. Louis The Window & Door Specialist

    Reply created 26 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2017

    excellent customer service

    I originally had windows installed last year with a request for a quick time frame for the order/installation. The customer service and installation was excellent. Installer was courteous and was very satisfied. When ordering new windows this year I did not hesitate and called The Window & Door Specialist. Courteous and friendly service and outstanding quality.

    Answer from pro:

    Thank you Linda. A pleasure working with you and we appreciate your loyalty. The Window & Door Specialist

    Reply created 26 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2017

    Great Replacement Job

    We recently had three upstairs bedroom windows replaced with Dashwood Casement windows. Though we definitely knew we wanted Dashwood, we had to find a “new” installer as our previous one had retired and closed the business. I chose Window and Door Specialist because they dealt with Dashwood, had excellent reviews and were quick and knowledgeable at first contact. When the gentleman showed up to confirm measurements, I knew we had made a good choice. This was totally reinforced when the installation crew proceeded with and completed the work. Efficient, caring, polite and super clean. Totally satisfied with not only the quality of the product and installation, but with all of the people at Window and Door Specialist that made the sale and completed the job. I would not hesitate for one moment to recommend them or use them again.

    Answer from pro:

    Hi Steve, Thank you for your review and I am glad that you enjoyed our service. Tommy The Window & Door Specialist

    Reply created 26 Feb 2019
  • Review from Helena chen
    Rating: 5 out of 5
    Review left on 5 Jul 2017

    front door porch

    My front door porch finished two days ago, it looks perfect, I love it, it is sturdy, protect my front door from rain and snow, and give me extra space in front of the door. It is exactly what I wanted. The service is really great.

    Answer from pro:

    Thank you for your review Helena. Glad you like your porch. The Window & Door Specialist

    Reply created 26 Feb 2019
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